Hello!

Please make sure you have the latest update for the theme, wordpress and plugins.
If your settings are missing from theme panel, then make sure you have Standard Pack installed and active.
Also, please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Hello!

Please provide more information, screenshots and your website link in order to help you.

Thank you!

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

The list with all our tested plugins you can find it in Newspaper -> Plugins: https://www.screencast.com/t/Of3ypISKy

Thank you!

Hello!

Please provide more information, screenshots about your issue in order to help you.

Thank you!

Hello!

I am not sure I fully understand what you are looking to edit. Can you please provide a screenshot and more information about your issue ?

Thank you!

Hello!

Unfortunately, Cloud library templates do not work with CPTs.

Thank you!

Hello!

Unfortunately, the theme does not have any such an option for that functionality or a tested plugin.

Thank you for understanding!

Hello!

Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

With custom CSS it should work well. Also you can use !important after the rule and if you write the correct class then you won’t have any problem.

Thank you!

Hello!

If you can not handle with the code, then you can contact our custom work team here: https://tagdiv.com/premium-customization-services/ and they will investigate more and apply some custom code for you.

Thank you!

Hello!

Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

Please start looking for a plugin conflict, deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Hope that helps you!

Thank you!

Hello!

Deactivate the plugins and it should display how was before.

Thank you!

Hello!

There are 3 options to use:

1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

3. Mobile theme plugin: https://forum.tagdiv.com/the-mobile-theme/

A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY

If you want a responsive version for your mobile version, then you should uninstall the Mobile Theme plugin which has its own templates and your responsive version will appear automatically.

Thank you!

Hello!

To remove the url you need to use Yoast SEO and choose to not index the cloud templates: https://i.imgur.com/6BRLmIs.png after that you need to reindex your website on Google (or you can reindex only that link).

Thank you!

Hello!

Those ppec ones are not from our theme.
Please check our documentation to be sure you installed the correct plugin: https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

Thank you!

Hello!

First of all, try to do these steps as quickly as possible, so your visitors do not notice the process:

1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)

If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

It seems you have installed Mobile theme plugin. If you created the mobile pages with TagDiv Composer, then when you install Mobile Theme plugin, your pages will be overwritten by the plugin.
The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates (that default style) for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/
Better deactivate the plugin and see the results.

If you want to use a mobile page, then you need to assign it to your homepage in order to be displayed. For more information about this mobile version please take a look in this article: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

Thank you!

Hello!

Can you share how and where you apply that code?
If you want, you can send us an email at contact@tagdiv.com and provide wp-admin and your screenshots, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.

Thanks!

Hello!

Unfortunately, we do not have a tested events plugin with our theme.

Thank you for understanding!

Hello!

If you use a cloud/PRO template, then you need to change the colors from TagDiv Composer and not from the theme panel.

Thank you!

Hello!

Please try to add another ad and see if the problem is the same because it can be from the code of the ad.
Try to do these steps also:

1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)

Let me know about your results!

Thank you!

Hello!

Those plugins have another template, so the problem will not disappear in this mode.
All mobile pages should be assigned how it is described in the documentation.
Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

I’m glad you have managed to solve the issue.
Let me know if you need further assistance.

Have a nice day!