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Bettina
tagDiv Staff

Hello!

I checked your website and it seems working.
Please delete your cache(also from your browser) and try again.

Thank you!

Bettina
tagDiv Staff

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Bettina
tagDiv Staff

Hello!

We will take in consideration your query.

Thank you!

Bettina
tagDiv Staff

Hello!

Add the CSS code in Newspaper -> Theme panel -> Custom code -> Custom CSS.

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, we do not have a setting or such an element like that. But, I can give you a suggestion. For example try to build something similar with Revolution Slider: https://forum.tagdiv.com/how-to-install-revolution-slider-v5/

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

This should work because I just tested on my end.
Please try to delete your cache(also from your browser) and try again.
We recommend using WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello!

Related to the page speed, this is our limit score, check this topic: https://forum.tagdiv.com/topic/guys-it-is-possible-to-get-good-speed-with-newspaper-theme/

If you follow the steps which are presented in this tutorial here: https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also, to increase the page speed you can check these similar topics for more solutions:
https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
https://tagdiv.com/how-to-increase-page-loading-speed/
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
Please give it a try and follow the steps which I presented above about page speed.
Also, check our guide from here: https://forum.tagdiv.com/how-to-make-the-site-faster/

Please make sure to use our newest tool called tagDiv CSS Analyzer which comes in handy to resolve some of your issues. Take a look at the video guide here: https://www.youtube.com/watch?v=tnkVapqhIHc

“This custom tool performs an automatic test to find missing CSS rules applied by user interaction. Moreover, you can manually interact with a chosen section/component from the page while the tool records all the involved CSS. It will generate the final CSS file for this page and also will split the rules in Critical CSS to be loaded in the website’s header.” ( https://tagdiv.com/whats-new-in-the-newspaper-theme-10-4-update/ )

Our tool is running only on normal pages and not for posts or categories for example.

We tested our tool on our demos, and we have such great results!
Take a look in this topic because it could help you: https://forum.tagdiv.com/topic/css-analyzer-step-by-step-and-doubts/

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

Please provide more information and a screenshot with exactly what you need from there because on this website it seems the mobile version is showing on desktop version.

Thank you!

Bettina
tagDiv Staff

Hello!

If you sent an email, then we will take a look and reply to you as soon as possible.

Thank you for your nice words and for understanding!

Bettina
tagDiv Staff

Hello!

Please provide more information about your issue and screenshots in order to help you efficiently.

Thank you!

Bettina
tagDiv Staff

Hello!

First of all, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again. Also, check if you have WP Bakery and uninstall it.

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello!

Please check if the TagDiv Composer plugin is installed and active.
For more information about this plugin, please check our documentation: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Thank you!

Bettina
tagDiv Staff
Bettina
tagDiv Staff

Hello!

Please re-check if they are written correctly and also there is a limit of how many ads you use.

Thank you!

Bettina
tagDiv Staff

Hello!

Then please edit the mobile page, verify how is it looking in Composer editor and change the design from there.

Thank you!

Bettina
tagDiv Staff

Hello!

In that website, there is a custom code to make the text justify, please check: https://www.screencast.com/t/Wu53VYay

Thank you!

Bettina
tagDiv Staff

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Bettina
tagDiv Staff

Hello!

This issue has been discussed already here: https://forum.tagdiv.com/topic/after-the-current-update-nothing-works/

Thank you!

Bettina
tagDiv Staff

Hello!

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Bettina
tagDiv Staff

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Bettina
tagDiv Staff

Hello!

I just tested the translation from theme panel and it is working fine. Maybe could be a plugin conflict there.
Also, we have a tested plugin for this: https://forum.tagdiv.com/using-theme-translations-together-wpml/

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

I am not sure I fully understand what you are looking to edit. Can you please provide a screenshot, more information and an url to your website ?

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, there is no setting in our theme to achieve that.

Thank you!

Bettina
tagDiv Staff

Hello!

Check in the post loop settings if there is a limit or an offset and let the field empty with no space, no value.
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Bettina
tagDiv Staff

Hello!

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

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