Hello!

For a cloud/PRO template you can use the element called “Single Post Tags” and they will display automatically.
For a default template, there is a setting in Newspaper -> Theme panel -> Post Settings -> Post and custom post types -> Show tags.

Thank you!

Hello Sarah!

There are 3 options to use:

1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

3. Mobile theme plugin: https://forum.tagdiv.com/the-mobile-theme/

A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY

We recommend using WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

Edit the page with TagDiv Composer, click on that flex block, verify if Filter -> Sort Order: Latest (not Random).

Thank you!

Hello!

This issue has been discussed already here: https://forum.tagdiv.com/topic/after-the-current-update-nothing-works/

Thank you!

Hello!

First of all, try to do these steps as quickly as possible, so your visitors do not notice the process:

1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)

Also, make sure your WordPress and plugins are up to date.
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.

Let me know the results!

Thank you!

Hello!

Please check if you have Mobile Theme plugin and uninstall it, then your mobile version from your editor will appear automatically.

Thank you!

Hello!

There is a workaround: Edit the page with TagDiv Composer, then click the row of the element, and set up also the row like stretch row, check this screenshot: https://www.screencast.com/t/hyifvDejBc3W
Please note that you need to use a cloud/PRO template to have this feature. Otherwise, if you use a default one, then this will require custom work which is not covered by the support team.

Thank you for understanding!

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

This issue has been discussed already here: https://forum.tagdiv.com/topic/errors-at-columns-1models-0dom-the-model-does-not-match-the-content-curr/

Thank you!

Hello!

Unfortunately, as our support policy mentions: https://forum.tagdiv.com/newspaper-theme-support/ We can not provide support for un-tested plugins.

Thank you for your understanding!

Hello!

If you use a cloud/PRO template, then you should add the ads when you edit the post with TagDiv Composer in the element called ” Single Post Content ” in the tab ADS.
For a default template you should add the ads in theme panel.
If you have Mobile Theme plugin installed and active, then you should add the ads in Newspaper -> Theme panel -> Mobile Theme -> Mobile ads.

Thank you!

Hello!

This issue has been discussed already here: https://forum.tagdiv.com/topic/td_d_slug-pages/

Thank you!

Hello!

Please make sure that all theme settings are like in our guide: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please check if this issue is not causing from a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you!

Hello!

1. The issue is from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

2. Please note that customization is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you!

Hello!

We tested with our latest theme version and there is no issue like that.
Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
I recommend you to make a full backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/
Also, please deactivate ALL plugins except tagDiv ones, if you are using child themes or cache plugins, deactivate them, clear all cache and try again.

Thank you!

Hello!

Edit the post with TagDiv Composer, click on the element and you will find this setting: https://www.screencast.com/t/1v53DZgPbU

Thank you!

Hello!

Please follow this guide: https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

We recommend using WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you!

Hello!

A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there. Check if you set up some settings for example the width.

Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let us know the results!

Thank you!

Hello!

Please note that customization is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you for understanding!

Hello!

Please provide more information, screenshots and your website page in order to help you.

Thank you!

Hello!

Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you!

Hello!

What you mean “show all new articles”? Please provide more information, screenshots with what exactly do you want to achieve in non-AMP pages in order to help you efficiently.

Thank you!

Hello!

We tested with our theme the WP Super Cache and with the settings from our guide this is working correctly: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Hope that helps you!

Thank you!