Hello guys!

The issue has been resolved. All what you need to do is to re-install the TagDiv Composer plugin and try again.

Thank you!

Hello!

Please note that customization is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Related to Learnpress, we will take in consideration your query.

Thank you!

Hello!

AAWP plugin is not a tested one and we do not provide support for untested plugins too.

Thank you for understanding!

Hello!

Yes, that’s why I recommend to uninstall the plugin if you want it to be displayed correctly.
Otherwise, this will require custom work which is not covered by the support team.

Thank you!

Hello!

If you want to use a mobile page, then you need to assign it to your homepage. For more information about this mobile version please take a look in this article: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY

Thank you!

Hello!

If you have the Mobile Theme plugin installed and active, it could be possible for some CSS code to be overwritten, that’s why, you can uninstall it and it will display the responsive version of your desktop.

Thank you!

Hello Daniel!

Unfortunately, while you have boxed-layout, you’re not able to stretch rows beyond the width of the layout.

Thank you!

Hello!

Please take a look here: https://forum.tagdiv.com/custom-post-type-support/
Also, check this topic: https://forum.tagdiv.com/topic/cpt-archive-name-in-breadcrumb/

Hope that helps you!

Thank you!

Hello!

First of all, try to do these steps as quickly as possible, so your visitors do not notice the process:

1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)

Also, make sure your WordPress and plugins are up to date(specially Standard Pack installed and active if you use default templates).
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.

If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

Yes, also in the demo is the same width. Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

Please provide me the url of the page where the header is not displaying well.

Thank you!

Hello!

Unfortunately, as our support policy mentions: https://forum.tagdiv.com/newspaper-theme-support/ We cannot provide support for un-tested plugins.

You can hide a header only if you will use a cloud/PRO template.

Thank you for your understanding!

Hello!

This is a inner row, so you need to select the row. Everywhere you need a stretch row this setting needs to be set.

Thank you!

Hello!

Unfortunately, CPT and TagDiv Composer are not compatible, so the default templates or CPT you can not modify with TagDiv Composer plugin.

Thank you!

Hello!

In order to edit a page with TagDiv Composer you need to use a PRO/cloud template and not a default one. If you have a cloud/PRO template, but you can’t edit the footer, then edit your homepage with TagDiv Composer, scroll till footer, click on footer zone and you can edit/delete the elements there.

Thank you!

Hello!

I checked your website and it seems to work well.
Please delete your cache and try again.

Thank you!

Hello!

Edit the page with TagDiv Composer, then click the row of the element, and set up also the row like stretch row. You can choose which option from there is suitable for your website.

Hope that helps you!

Thank you!

Hello!

I can’t see your website, so please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

First of all, try to do these steps as quickly as possible, so your visitors do not notice the process:

1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)

Also, make sure your WordPress and plugins are up to date(specially Standard Pack installed and active if you use default templates).
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.

If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

Please give me an example of a post which has that issue which you describe, please also provide some screenshots to understand better your issue.

Thank you!

Hello!

In this case, the header should appear. Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

Please make sure your WordPress, TagDiv plugins are up to date.
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Hello!

Please note that customization is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you for understanding!

Hello!

Please check that post when you edit it normally and check “Excerpts” to have no space there.
If all settings are clear, then the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.

Thank you!

Hello!

Please check if you have the mobile header global for desktop and mobile too.
If there still is that problem, then the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let us know about your results!

Thank you!