Hello!

“Woocommerce” has the shop pages and own thumbnails, but you are not able to redesign them with TagDiv Composer plugin, or set the thumbs from theme panel.

Please provide your website page, more information and screenshots about what you want to achieve at point B, in order to help you.

Thank you!

Hello!

Unfortunately, in our theme there is no settings to achieve that and this will require custom work which is not covered by the support team.

Thank you!

Hello!

Please uninstall Mobile Theme plugin, and your responsive version of your website will automatically appear.
A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.

Hope that helps you!

Thank you!

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

First of all, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again. Also, check if you have WP Bakery and uninstall it.

Let me know the results!

Thank you!

Hello!

First of all, try to do these steps as quickly as possible, so your visitors do not notice the process:

1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)

Also, make sure your WordPress and plugins are up to date(specially Standard Pack installed and active if you use default templates).
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.

Let me know the results!

Thank you!

Hello!

Please try to add the elements “Breadcrumbs” and “Page title” with the TagDiv Composer plugin and see the results.

Hope that helps you!

Thank you!

Hello!

Unfortunately, there is no settings for this in our theme.

Thank you for understanding!

Hello!

Please uninstall, delete and install again the TagDiv Composer plugin.
Check if the revslider is showing on your mobile version in Composer.
Related to the column issue, please edit the element “text with title” in your mobile version, in CSS tab verify if you have the setting “H. align : Center”.

Hope that helps you!

Thank you!

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

Your original image file has 696 X 392. Now, look here: https://www.screencast.com/t/CyI3UcB8Bzi

If you will upload for example an image with 1920px and with the setting 1920 X 0, then this should work like I said above. Above I replied to you, if you set this setting, then you will have the same size on every device.

Please note if you have a little image and zoom it, then the quality will be low.

Thank you!

Hello!

Edit that page with TagDiv composer, click on that element and verify if the offset field is clear and let it empty with no space, no value.

Let me know the results!

Thank you!

Hi Kristof!

You can only modify the footer with TagDiv Composer if you go to a page where it is assigned and edit that page with TagDiv Composer, and then you will have access to the footer also. You should modify once the footer and that footer template will be automatically modified on the other pages where it is assigned.

Thank you!

Hello!

If you sent an email, then we will take a look and reply to you as soon as possible.

Thank you for understanding!

Hello!

Please edit the search page with TagDiv Composer and check if there is set up an offset in the Post Loop element.

Hope that helps you!

Thank you!

Hello!

I recommend using those settings: Background style: cover and Background position: Center center.
Related to the width and height, it depends on the visitor’s screen size. I recommend using an image width 1920px and with a height which suits you the best.

Hope that helps you!

Thank you!

Hello!

1. I checked your website and it seems your Mobile Theme version is loading in desktop.
We tested with our theme the WP Super Cache and with the settings from our guide this is working correctly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
I’m sorry to inform you, but I do not understand from your example what you need to achieve.

2. Check this documentation and you will be able to build a mega menu: https://forum.tagdiv.com/mega-menu/

Thank you!

Hello!

If you had looked carefully in the documentation I provided you above, you should have seen this notes: https://www.screencast.com/t/x7ySewxh6
Checking your screenshots, I can see that you do not respect those notes.
Please check the documentation once again carefully and you should be able to build your mega menu exactly like there.

Thank you!

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin, all information about the codes you want to implement on AMP, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

We will take in consideration your query.

Thank you!

Hello!

1. Unfortunately as our support policy mentions: https://forum.tagdiv.com/newspaper-theme-support/ We can not provide support for untested plugins.

2. Please upload for retina too the same image and see the results.

Thank you!

Hello!

Check this documentation because it could help you: https://forum.tagdiv.com/mega-menu/

Thank you!

Hello!

Please make sure you have the right configuration like in our documentation: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you!

Hello!

It is not about knowledge here. It depends about your custom template made by someone. So, without a large inspection on that “custom template”, I can not say to you which files you should edit, and again this is not covered by the support team. Ask your developer to find a solution for your custom template, if not, then we can help you to build a custom template without any conflicts at our custom work team here: https://tagdiv.com/premium-customization-services/

We are sorry for the inconvenience and thank you for understanding!

Hello!

I’m sorry, but I can’t see your revolution slider on desktop, maybe you can provide me a screenshot? Also, about the column, please provide me more information about it or it could be a screenshot too.

Thank you!