Hi!

Yes. You should change them from your code on mobile viewport, where is not working: https://www.screencast.com/t/XxgJ2YbRHDy2

Thanks!

Hello!

Please provide screenshots, more information about your issues and your website link in order to help you.

Thank you!

Hello!

You can download it on your PC and open it with notepad or other editor to see the code from your SVG files.

Thank you!

Hello!

Which element you use there? Please provide me your website link from that page so I can take a look. Also, check if that element has no Random filter.

Thank you!

Hello!

Check your plugins by accessing Newspaper -> Plugins.
If the problem is still there, please provide more information about your issue, and a screenshot.

Thank you!

Hi!

Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

Here is a tutorial about how to use TagDiv Composer plugin: https://forum.tagdiv.com/tagdiv-composer-tutorial/
There is actually a recycle bin basket for every element if you just look carefully: https://www.screencast.com/t/wFYdqgpo6pT ; the second way to delete something is that you can drag & drop the element at the bottom of the page where will be a red area, and the third way is to click on the element and hit the button DELETE from your keyboard.

For page title over the image, check this video: https://www.screencast.com/t/BnrM77Z8a8oV

Hope that helps you!

Please try to check our videos, tutorials and documentation and for sure you will find an answer. Our support team is here to help, but if we don’t understand your issues, then we can not help you, that’s why our query is to upload a screenshot or something to understand better the problem and solve it in an efficient time.

Thank you!

Hello!

Standard Pack is used only for default templates and not for a cloud/PRO templates. It is recommend it to uninstall this plugin if you do not use default templates.

Thank you!

Hello!

Unfortunately, this will require custom work which is not covered by the support team.

Thank you!

Hello!

When you create a page you have on the right side an option to select the template for that page and based on that type of template, you should edit the one of the files from td-composer/legacy/Newspaper: https://prnt.sc/1234p36

Hope that helps you!

Thank you!

Hello @Sebastian!

This is weird because I verify also on both versions and it is still there.
Try with the update and verify if you have all plugins, WordPress up to date. If the problem is still there please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thank you!

Hello!

Please make sure you have Standard Pack installed and active, WordPress, plugins are up to date.

Let us know the results!

Thank you!

Hi,

Please provide me more information, screenshots and also your website link with exactly the issue you have, so I can help you efficiently.

Thanks!

Hello!

The issue there is caused by your SVG code. A work-around there is to replace the name of classes and IDs used in your SVG code which you placed in the header logo element on mobile viewport with other names and values.

Hope that helps you!

Thank you!

Hello!

If you follow the steps which are presented in this tutorial here: https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also, to increase the page speed you can check these similar topics for more solutions:
– https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
Please give it a try and follow the steps which I presented above about page speed.
Also, check our guide from here: https://forum.tagdiv.com/how-to-make-the-site-faster/

Please make sure to use our newest tool called tagDiv CSS Analyzer which comes in handy to resolve some of your issues. Take a look at the video guide here: https://www.youtube.com/watch?v=tnkVapqhIHc

“This custom tool performs an automatic test to find missing CSS rules applied by user interaction. Moreover, you can manually interact with a chosen section/component from the page while the tool records all the involved CSS. It will generate the final CSS file for this page and also will split the rules in Critical CSS to be loaded in the website’s header.” ( https://tagdiv.com/whats-new-in-the-newspaper-theme-10-4-update/ )

Our tool is running only on normal pages and not for posts or categories for example.

We tested our tool on our demos, and we have such great results!
Take a look in this topic because it could help you: https://forum.tagdiv.com/topic/css-analyzer-step-by-step-and-doubts/

Hope that helps you!

Thank you!

Hello!

If you have set up a mobile page you can easily shift or select no mobile pages. But if you delete it, then the mobile page is already there but blank. So, in this case you need to assign another mobile page, and then to select no mobile pages without deleting the previous one. After selecting no mobile pages, you can delete also the mobile pages which you created.
In conclusion, don’t delete first so you will don’t have any issues.

Thank you!

Hello!

It is required more investigations into this issue and also into your code, that’s why you can contact our custom work team here and they will investigate more into this issue and let you know about an efficient code for you: https://tagdiv.com/premium-customization-services/

Thank you for understanding!

Hello!

Please try to insert this code in Newspaper -> Theme panel -> Custom code -> Custom CSS:

.td-header-style-6 .td-main-menu-logo img 
{ height: 90px!important;
  width: 383px!important;}

Hope that helps you!

Thank you!

Hello!

Please access the website you don’t want, Newspaper -> System status and reset the key from the button in the right of your code.

Thank you!

Hello!

If you follow the steps which are presented in this tutorial here: https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also, to increase the page speed you can check these similar topics for more solutions:
– https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
Please give it a try and follow the steps which I presented above about page speed.
Also, check our guide from here: https://forum.tagdiv.com/how-to-make-the-site-faster/

We recommend using WP Super Cache plugin: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Take a look in these topics because it could help you if you have the latest update:
– https://forum.tagdiv.com/topic/css-analyzer-step-by-step-and-doubts/
– https://tagdiv.com/whats-new-in-the-newspaper-theme-10-4-update/

Thank you!

Hello!

If you have the latest theme update, then it is no longer required for our theme.

Thank you!

Hello!

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
We recommend you to use Yoast SEO plugin because only this one is a tested plugin.

We are trying our best to solve all errors which are causing the issues from the newest update.

Thank you!

Hello!

Unfortunately, this will require custom work which is not covered by the support team.

Thank you for understanding!

Hello!

Please double check the steps: https://forum.tagdiv.com/gallery-2/
If all are set it correctly, then please send me a screenshot with that slide gallery where is not function, also a website link in order to inspect more into your issue.

Thank you!

Hello!

We will investigate this problem and solve the issue as soon as possible.

We are sorry for the inconvenience!