Hello!

Please apply this setting like that on the element’s row: https://www.screencast.com/t/rHoPHUZos

Thank you!

Hello!

Please take a look here and check those settings: https://forum.tagdiv.com/breadcrumbs/

Thank you!

Hello @devsolut!

First of all, try to do these steps as quickly as possible, so your visitors do not notice the process:

1. disable TagDiv Composer
2. uninstall TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cahce plugin exists)

Also make sure your WordPress and plugins are up to date.
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Let us know about your results!

Thank you!

Hello!

This request is on the list!
We will let you know about those changes in the next updates.

Thank you for your understanding!

Hello!

We will have to investigate and see what can be done. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– a link to this topic in order to identify you

Our team will take a look !

Thank you!

Hello!

Please provide us your website link and specify where exactly the ad is appearing in order to help you.

Thank you!

Hello!

This is a default WordPress behavior. Our theme does not generate that URL. You can try to activate another theme, create a user with the subscriber role and you will see that the URL will be automatically generated.

Thank you!

Hello!

Unfortunately, you can not have this effect on a shop page.

Thank you!

Hello!

A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

When you deactivate Mobile Theme plugin, then your responsive mobile version will be on which is similar with the desktop version and all should be alright.

If you want to use a mobile page, then you need to assign it to your homepage. For more information about this mobile version please take a look in this article: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY

Thank you!

Hello @edestudio!

Unfortunately, our team is working on the Instagram issue, but you can set the Instagram fixed count with tagDiv Composer like this: https://www.screencast.com/t/In8UL9Q92n until the issue is resolved.

@guetas123
A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

I am not sure I fully understand what you are looking to edit. Can you please provide a screenshot and an url to your website ?

Thank you!

Hello!

Please note that the default templates or CPT you can not modify with TagDiv Composer plugin because they are not compatible.
Take a look here: https://forum.tagdiv.com/custom-post-type-support/

Thank you!

Hello!

Please start looking for a plugin conflict, deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

Make sure you insert the right Youtube ID there: https://forum.tagdiv.com/tagdiv-social-counter-tutorial/
Please note that for Youtube you need to change the API key, because sometimes it’s possible it will expire.

Thank you!

Hello!

Please make sure you have all plugins up to date and start looking for a plugin conflict also, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

First of all, try to do these steps as quickly as possible, so your visitors do not notice the process:

1. disable TagDiv Composer
2. uninstall TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cahce plugin exists)

Also make sure your WordPress and plugins are up to date.
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Let us know about your results!

Thank you!

Hello!

If you want to have some ads only on some specific categories pages, then you need to duplicate/import/create another template with those ads and assign it on the specific categories you want to have those ads.

Thank you!

Hello!

Please set this option ( NONE ) from here: https://www.screencast.com/t/Wf8452X1s

Hope that helps you!

Thank you!

Hello!

Try also to re-install the TagDiv Composer plugin and try again.
I don’t know exactly the date and time, but we will try our best to bring you a best solution for that in short time.

Thank you!

Hello!

Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Please make sure your WordPress, TagDiv plugins are up to date.
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
If you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.
Also, please check what version of PHP you have, we recommend version 7.

Thank you!

Hello!

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

If you use a cloud/PRO template, then you should add the ads when you edit the post with TagDiv Composer in the element called ” Single Post Content ” in the tab ADS.
For a default template you should add the ads in theme panel.

So, in your case I see you use a cloud template and if you add the ads in theme panel, probably the ads are not displaying.

Hope that is more understandable now!

Thank you!

Hello!

I am not sure I fully understand what you are looking to edit. Can you please provide more information about your issue, a screenshot and an url to your website ?

Thank you!