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Bettina
tagDiv Staff

Hello @domien!

Unfortunately, this will require custom work which is not covered by the support team.

Thank you!

Bettina
tagDiv Staff

Hello!

You can try to use WPML because it is a tested plugin with our theme: https://forum.tagdiv.com/using-theme-translations-together-wpml/

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

1. Unfortunately, in our theme there is no setting for multi-user.

2. In our theme, we have something like this: https://www.screencast.com/t/jQ2sWD15 and it should work well.

Thank you!

Bettina
tagDiv Staff

Hello!

Please provide me a screenshot with your full settings on that element in order to help you.
Also, check our documentation here: https://forum.tagdiv.com/flex-block-settings-guide/

Thank you!

Bettina
tagDiv Staff

Hello!

If you use default templates and your settings are missing also from theme panel, then make sure you have Standard Pack installed and active.

Thank you!

Bettina
tagDiv Staff

Hello!

You should add the ads when you edit the post with TagDiv Composer in the element called ” Single Post Content ” in the tab ADS.

Thank you!

Bettina
tagDiv Staff

Hello!

A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.

Check this screenshot and apply those settings: https://www.screencast.com/t/ini5MdW0

Thank you!

Bettina
tagDiv Staff

Hello!

Are you sure you save the settings? Because when I check your website page it seems that the meta info has no margin.
The issue can be also from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you!

Bettina
tagDiv Staff

Hello!

You need to adjust the gap there. For example you can try to add a – value in that place.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Bettina
tagDiv Staff

Hello!

On a category page will display also the posts from subcategories 1,2,3..etc how many posts the category has. On a subcategory however it will display only the posts from that subcategory.
If you want to add an element for example flex block, then you can filter some posts like this:
1. Post ID filter => add posts by IDs
2. Category filter => choose a category from which to display posts
3. Multiple taxonomies filter => choose multiple categories from which to display posts
4. Filter by tag slug => add posts by category name
5. Multiple authors filter => specify ID authors from which to display posts
6. Post Type => specify post type, for example if you have custom posts
7. Sort order => you can choose in which order you want to display posts

Thank you!

Bettina
tagDiv Staff

Hello!

After making the screenshot, you will have a link, paste it here.

Thank you!

Bettina
tagDiv Staff

Hello!

Try to see if you can find those by accessing Newspaper -> Theme panel -> Translations -> Translations. There you can find a list with some words that you can translate in the right side of every words.

Thank you!

Bettina
tagDiv Staff

Hello!

I’m not sure I fully understand what you are trying to achieve. Can you please provide me a screenshot? When you install the demo you will have the same design in TagDiv Composer for header if you look carefully.

Thank you!

Bettina
tagDiv Staff

Hello!

We will take in consideration your query.

Thank you for the request and proposal!

Bettina
tagDiv Staff

Hello!

First of all, try to do these steps as quickly as possible, so your visitors do not notice the process:

1. disable TagDiv Composer
2. uninstall TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cahce plugin exists)

Also make sure your WordPress and plugins are up to date.
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Let us know about your results!

Thank you!

Bettina
tagDiv Staff

Hello!

Then you need to start looking for a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Bettina
tagDiv Staff

Hello Beth!

Try to assign again the header and footer template in Website Manager.
Also, it seems you use Mobile Theme plugin. Did you have a responsive version last time or mobile pages?

Thank you!

Bettina
tagDiv Staff

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Bettina
tagDiv Staff

Hello!

Did you start looking for a plugin conflict?
Make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ;
Also, we have a guide for how to investigate this problem and fix it: https://forum.tagdiv.com/tagdiv-composer-not-working/

Thank you!

Bettina
tagDiv Staff

Hello!

If you created the mobile pages with TagDiv Composer, then when you install Mobile Theme plugin, your pages will be overwritten by the plugin.
The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/

A responsive version of your website is looking similar like on desktop, then you need to deactivate Mobile Theme plugin, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.

If you want to use a mobile page, then you need to assign it to your homepage. For more information about this mobile version please take a look in this article: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

You need to drag & drop the element in the green zone.
A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, we don’t have in our theme something special for this.
But, you can build something similar using TagDiv Composer plugin: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Thank you!

Bettina
tagDiv Staff

Hello!

Click on the header row and change the background color from the CSS tab of the row’s settings.

Thank you!

Bettina
tagDiv Staff

Hello @reckontalk!

The tested plugins with our theme are those: https://www.screencast.com/t/8Ybg9TT1co

Thank you!

Bettina
tagDiv Staff

Hi!

If you follow the steps which are presented in this tutorial here: https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also, to increase the page speed you can check these similar topics for more solutions:
https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
https://tagdiv.com/how-to-increase-page-loading-speed/
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
Please give it a try and follow the steps which I presented above about page speed.
Also, check our guide from here: https://forum.tagdiv.com/how-to-make-the-site-faster/

Take a look in these topics because it could help you if you have the latest update:
https://forum.tagdiv.com/topic/css-analyzer-step-by-step-and-doubts/
https://tagdiv.com/whats-new-in-the-newspaper-theme-10-4-update/

Thank you!

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