Bettina Hello!
It seems you use a default template.
Try to change the background color of your mobile bar from Newspaper -> Theme panel -> Theme colors -> Mobile menu/Mobile search -> Menu bar-Background color.
Thank you!
Bettina Hello!
We have this option in theme panel for default templates: https://www.screencast.com/t/EbRUh99GN
Thank you!
Bettina Hello!
Edit the homepage with TagDiv Composer plugin, scroll till footer, click on “popular category” and you just click on the basket recycle bin or drag & drop the element in the red zone in the bottom of the page.
For more information about the plugin, check our documentation here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
Thank you!
Bettina Hello!
That element presented in this demo is called ” Big grid flex block “.
Unfortunately, we don’t have a carousel in our theme.
Thank you!
Bettina Hello!
Please let me know about how you add the custom font and if the font is not loading only on this page or also another page.
Please check this documentation and give it a try: https://forum.tagdiv.com/font-customization/
Thank you!
Bettina Hello!
If you follow the steps which are presented in this tutorial here: https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also, to increase the page speed you can check these similar topics for more solutions:
– https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
Please give it a try and follow the steps which I presented above about page speed.
Also, check our guide from here: https://forum.tagdiv.com/how-to-make-the-site-faster/
We recommend using WP Super Cache plugin: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Take a look in these topics because it could help you if you have the latest update:
– https://forum.tagdiv.com/topic/css-analyzer-step-by-step-and-doubts/
– https://tagdiv.com/whats-new-in-the-newspaper-theme-10-4-update/
Thank you!
Bettina Hello!
I checked your website and it seems that you do not have anymore a menu or header.
Also, I tested this demo and I didn’t find any issue regarding to this demo.
Please start looking for a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
We tested with our theme the WP Super Cache and with the settings from our guide this is working correctly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you!
Bettina Hello!
That picture is available only if you install the demo with content.
Thank you!
Bettina Hello!
You can try to inject the code in these files:
wp-content/plugins/td-composer/mobile/header-amp.php
wp-content/plugins/td-composer/mobile/footer-amp.php
But, please note that any change you make in the files after update will be overwritten and you have to make the changes again. Better save the code somewhere and then apply it again after update.
Hope that helps you somehow!
Thank you!
Bettina Hello!
First of all, try to do these steps as quickly as possible, so your visitors do not notice the process:
1. disable TagDiv Composer
2. uninstall TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cahce plugin exists)
Also make sure your WordPress and plugins are up to date.
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
For this error you can check our guide from here at point 5: https://forum.tagdiv.com/tagdiv-composer-not-working/
Please also check the page for special characters and remove them if they exists.
Let us know about your results!
Thank you!
Bettina Hello!
Please check this topic because it could help you: https://forum.tagdiv.com/topic/twitter-card-do-not-load-it-only-resolves-after-3-hrs/
Thank you!
Bettina Hello!
I am not sure I fully understand what you are looking to edit. Can you please provide more information, a screenshot and an url to your website ?
Thank you!
Bettina Hello!
1. Please provide me more information about what you want to achieve, also a screenshot in order to help you.
2. The link there is implemented in our files, so there is no settings to hide them.
For example, if you use Single Post Bg Featured Image, then you won’t have this problem.
Thank you!
Bettina Bettina Hello!
Unfortunately, we do not have a feature like that implemented in our theme.
Thank you!
Bettina Hello!
That’s strange. Which plugin you use for translation?
The issue could be from a plugin conflict if you use a plugin which is not tested with our theme.
Also, try to re-install the TagDiv Composer plugin and try again.
Thank you!
Bettina Hello @yourbackupemployee!
The easiest solution for adding a banner there is to use “Ad box” element edited with TagDiv Composer, but this is working only for cloud/PRO post template and not for a default one which you use at the moment.
The file you should change it is at wp-content/plugins/td-standard-pack/Newspaper/loop-single.php
But, please note that any change you make in the files after update will be overwritten and you have to make the changes again. Better save the code somewhere and then apply it again after update.
Hope that helps you somehow!
Thank you!
Bettina Hello!
If you send an email, then my colleagues will reply you as soon as possible.
Thank you!
Bettina Hello!
I am not sure I fully understand what you are looking to edit. Can you please provide a screenshot and more information about what you are looking to achieve?
Thank you!
Bettina Hello!
Please check the tutorial I gave you and edit the page correctly with TagDiv Composer, then you should be able to see the entire page with elements.
If not, then please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Thank you!
Bettina Hello @diogofelix!
If you follow the steps which are presented in this tutorial here: https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also, to increase the page speed you can check these similar topics for more solutions:
– https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
Please give it a try and follow the steps which I presented above about page speed.
Also, check our guide from here: https://forum.tagdiv.com/how-to-make-the-site-faster/
Unfortunately, all javascript files from our theme get combined into a bigger, minified javascript file which gets delivered to the client and original files get removed from the package. So, even though you edit the original files, they will not get recompiled at all and so the changes will not take effect to your website.
Thank you for your understanding!
Bettina Hello!
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
All the requirements for database are made on admin-ajax.php ( all the settings from theme panel, posts, pages, etc.), therefore you can not remove these from your website, if you want you can remove the pagination, from the website, loading more, the search and the number of admin-ajax.php requests will be smaller.
https://forum.tagdiv.com/what-is-ajax-preloading/
Thank you!
Bettina Hello!
If you mean about your posts, then please edit the page with TagDiv Composer and check on that element(click on the posts) if you have in Filter tab, the setting Sort Order : Random posts and change it to Latest.
Thank you!
Bettina Hello!
If you use default templates, please check if you have Standard Pack installed and active.
If you use cloud templates, then try to do these steps as quickly as possible, so your visitors do not notice the process:
1. disable TagDiv Composer
2. uninstall TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cahce plugin exists)
Also make sure your WordPress and plugins are up to date.
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Let us know about your results!
Thank you!
Bettina Hello!
Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate more into this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.
Thanks!
