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Bettina
tagDiv Staff

Hello!

After writing the text there in that window, press X and save from the up there to the next button called “View” like usually.: https://www.screencast.com/t/qafEQpZX
Let me know if you have any issue with the saving content from this WP Editor.

Thank you!

Bettina
tagDiv Staff

Hello!

The flexblock 3 has the structure like that:
~ first module with big picture in which you can have excerpt
~ second module with another some little pictures in which you can not add excerpts
So, you can not enable excerpts for module 2.

Thank you!

Bettina
tagDiv Staff

Hello!

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Bettina
tagDiv Staff

Hello!

Try with this CSS code:

.page-nav a, .page-nav span {
padding: 0;
width: 52px;
line-height: 50px;
}

Please note that you need to delete the padding from the settings.
Let me know about your results!

Thank you!

Bettina
tagDiv Staff

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin and Cpanel access so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Bettina
tagDiv Staff

Hello!

Please delete from the settings the offset posts: 1 and let that field empty.

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, for the moment you can not achieve this with child theme and we hope to find a solution for this in the future updates.

Thank you for your understanding!

Bettina
tagDiv Staff

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin and Cpanel access so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Bettina
tagDiv Staff

Hello!

Our theme can only display the posts which have at least 1 of the category you specify in the filter of the block, so you can not make it display only the posts which have both categories.

Thank you!

Bettina
tagDiv Staff

Hello!

Usually this situation appear when you are using the mobile theme plugin and you have set an offset for the latest articles: https://i.imgur.com/vABNCKl.png
Please check this, also try to delete your cache(also from your browser) and let me know about your results.

Thank you!

Bettina
tagDiv Staff

Hello!

Please give me more information about your issue, also a screenshot where these links appear on your website in order to help you.

Thank you!

Bettina
tagDiv Staff

Hello!

In our theme we have a setting when you edit the post template with TagDiv Composer. You need to disable that setting like this: https://www.screencast.com/t/JaSHpq10Y

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, it is not easy to achieve this when you will use a default template.
I recommend you to use a cloud template, so then will be easy to customize more the template style.

Thank you!

Bettina
tagDiv Staff

Hello!

Please send an email at contact@tagdiv.com and provide wp-admin and Cpanel access so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Bettina
tagDiv Staff

Hello @EditorNLT!

I’m glad you have managed to solve the issue.
Let me know if you need further assistance.

Have a nice day!

Bettina
tagDiv Staff

Hello!

If you use also child theme, then when you install Mobile Theme plugin, your pages will be overwritten by the plugin.
The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with it’s own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/
Better deactivate the plugin and see the results. Without Mobile Theme plugin, Woocomerce should work well.

Thank you for your understanding!

Bettina
tagDiv Staff

Hello @giannisgiat!

Like I explained you above, if you have the plugin installed and active you should be able to edit the page with TagDiv Composer plugin, click the element and change the color from the element settings. To use our plugin you need to have also our theme installed and activated.

Thank you!

Bettina
tagDiv Staff

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin and Cpanel access so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Bettina
tagDiv Staff

Hello!

I just replied you in this topic: https://forum.tagdiv.com/topic/theme-crash-before-post-a-new-entry/
Please let’s continue the discussion in your topic and don’t make another topic for the same problem to avoid the same content and to solve efficiently your issues.

Thank you!

Bettina
tagDiv Staff

Hello!

I just replied you in this topic: https://forum.tagdiv.com/topic/theme-crash-before-post-a-new-entry/
Please let’s continue the discussion in your topic and don’t make another topic for the same problem to avoid the same content and to solve efficiently your issues.

Thank you!

Bettina
tagDiv Staff

Hello!

I checked your website and it seems your website it is working quite correctly.
I know maybe it is annoying you from some points of view, but please let me know exactly the issue of your website, so I can understand better your issue and help you efficiently. Please send me a screenshot with exactly the zone where your site isn’t working and some more information about that issue how it is required when you post a topic.
As a suggestion, please try not to reply multiple times in the topic if possible, this will only delay our response. Replying multiple times will refresh the topic date and move it to the back of the line, we answer from oldest to newest.

Thank you for your patience!

Bettina
tagDiv Staff

Hello!

If you follow the steps which are presented in this tutorial here: https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also, to increase the page speed you can check these similar topics for more solutions:
https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
https://tagdiv.com/how-to-increase-page-loading-speed/

Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Thank you for your understanding!

Bettina
tagDiv Staff

Hello!

Please try to add a value in this field which is suitable for you(for example 22): https://www.screencast.com/t/URhErsQuPn5

Thank you!

Bettina
tagDiv Staff

Hello!

Please take a look in this video: https://www.screencast.com/t/G0uIrcAU5Ui
Please note that you will need also TagDiv Composer plugin for editing the post.
Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

Please note that WPML is used but is not a tested plugin with Newspaper Theme. So, if you have the plugin active, then the composer will generate that errors because they are not compatible.

Thank you!

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