Bettina Hello!
Make sure you do not set the category template as global and only assign it to a category page. Check the guide here: https://forum.tagdiv.com/cloud-library-category-templates/
Can you please provide more information about your issue?
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.
Thank you!
Bettina Hello!
Check out this article: https://kinsta.com/knowledgebase/there-has-been-a-critical-error-on-your-website/
I hope that helps you!
Thank you!
Bettina Hello Zdenko!
I can see that the website is under construction.
Try to optimize your website. Unfortunately, the page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
Thank you for understanding!
Bettina Hello!
The block is an old one. I recommend you to copy-paste the same flex block 1 there instead of block 11,16 an 18. You can replicate any old block with the new blocks with more options. Documentation here: https://forum.tagdiv.com/flex-block-settings-guide/
Thank you!
Bettina Hello Dan!
Sometimes, the issue can be from a plugin conflict or a cache issue. That’s why we recommend first deactivating ALL plugins except tagDiv ones; if you are using a cache plugin, deactivate it, clear all cache (also from your browser), and see the results.
Thank you!
Bettina Hello!
We would like to investigate the issue you have.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Thank you!
Bettina Hello!
You can choose which article to display on a flex block by writing the article ID: https://app.screencast.com/GtpWnGIePJQuZ -> https://forum.tagdiv.com/flex-block-settings-guide/
Thank you!
Bettina Hello!
Sure. Here is the code:
.td-header-desktop-wrap .tdc_zone {
box-shadow: 0 -13px 10px 3px rgba(0, 0, 0, 0.12);
}
.td-main-content-wrap {
box-shadow: 0 0 10px 3px rgba(0, 0, 0, 0.12);
}
.td-footer-wrap .tdc_zone {
box-shadow: 0 13px 10px 3px rgba(0, 0, 0, 0.12);
}
.td-main-page-wrap {
overflow: visible !important;
}
Thank you!
Bettina Hello!
I can see that the modal popup notification is loading first and then the image. I suggest to improve your page speed and images.
Check all these requirements for the theme: https://forum.tagdiv.com/requirements-for-newspaper/
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
Our developers are aware of this issue and try to synthesize the composer, which is big, and fix the major problems of the theme and speed.
I recommend you use fewer features on the page, so the requests will be less as well.
Improving page speed in WordPress is crucial for providing a better user experience and optimizing your website for search engine rankings. Here are some tips to help you enhance your WordPress site’s page speed:
Optimize Images: Compress images before uploading them to your WordPress site. You can use plugins like WP Smush or EWWW Image Optimizer to automatically optimize images without losing quality.
Utilize Caching: Implement caching to reduce server load and speed up page loading times. WordPress caching plugins like WP Super Cache or W3 Total Cache can generate static HTML files of your pages to serve users instead of dynamically generating them each time.
Minify CSS and JavaScript: Minify your CSS and JavaScript files to remove unnecessary characters and reduce file sizes. This can be done manually or through plugins like Autoptimize or W3 Total Cache.
Enable GZIP Compression: Enable GZIP compression on your server to reduce the size of files sent from your server to users’ browsers. Most hosting providers offer GZIP compression, but you can also enable it through plugins like WP Rocket or W3 Total Cache.
Optimize Database: Regularly clean up and optimize your WordPress database to remove unnecessary data and improve performance. You can use plugins like WP-Optimize to automate this process.
Limit External Requests: Minimize the number of external requests your website makes by reducing the use of external scripts and widgets. Each external request adds overhead to your page’s loading time.
Enable Lazy Loading: Implement lazy loading for images, videos, and iframes so that they are only loaded when they are visible on the user’s screen. This can significantly reduce initial page loading times.
Optimize Server Response Time: Choose a reliable hosting provider with fast server response times. Consider using a content delivery network (CDN) to serve your content from servers closer to your users.
Regularly Update Plugins and Themes: Keep your WordPress core, plugins, and themes updated to the latest versions to ensure compatibility with the latest performance optimizations and security patches.
Ads can significantly impact the speed of your WordPress website since they often involve loading external resources and scripts. You can try to limit the number of ads, optimize ad sizes and formats, and implement lazy loading on your ads.
By following these tips, you can significantly improve the page speed of your WordPress website, leading to better user engagement, higher search engine rankings, and overall improved performance.
Thank you!
Bettina Hello!
We have a guide with some tips on why our Composer is not working properly; please check it here: https://forum.tagdiv.com/tagdiv-composer-not-working/.
Examine some other potential interfering factors: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Let me know the results!
Thank you!
Bettina Hello @campbell !
If you have the latest update of the theme, then you should have that option.
Other solution could be to place a CSS code in the Live CSS section like:
a {color: #003484;}
Thank you!
Bettina Hello!
Did you try to revert the update to 12.6.6 version? You can do this from the Newspaper -> Updates -> Newspaper Time Machine.
Let me know the results!
Thank you!
Bettina Hello!
The autoload for CPTs is the feature that loads, for example, another CPT as the scrolling autoload for posts. Edit a CPT template, and you can find the settings there: https://app.screencast.com/g5dEkeMutlK12
Thank you!
Bettina Hello @campbell !
Please update the theme to the latest update to have access to all the options and features.
Thank you!
Bettina Hello!
Make sure your WordPress and PHP version is up to date.
Please check the settings and also our requirements: https://forum.tagdiv.com/requirements-for-newspaper/
Check this article too: https://support.cloudways.com/en/articles/5127209-restrict-direct-access-to-wordpress-php-files
Hope that helps you!
Thank you!
Bettina Hello @campbell !
Edit the category template with the tagdiv Composer and change the color of your links from here: https://app.screencast.com/OH8FvrubvKoMI
Thank you!
Bettina Hello Henry!
Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements. Click on that logo element too and change it with yours.
Thank you!
Bettina Hello!
You can let the current header template set as global and assign the other one to the other templates manually. Duplicate the current header template, change its name, and make the changes in the tagdiv composer. In order to assign the duplicated header to other templates, you should edit them with the tagdiv composer, access the website manager, and choose the right header. Check the documentation here: https://forum.tagdiv.com/tagdiv-composer-website-manager/.
Thank you!
Bettina Hello!
Please check if these issues are from a plugin conflict or not, cache issue or a custom code that you have.
If the issues are still there, then we would like to investigate them.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Thank you!
Bettina Hello!
This issue has been discussed already here, please check: https://forum.tagdiv.com/topic/purcase-code/
Thank you!
Bettina Hello @wangwang888!
The article needs to be published. Let the offset field be empty with no space, no value, and see the results: https://prnt.sc/26SoUFv7QzxG -> https://www.screencast.com/t/peVbVmUDE.
Thank you!
Bettina Bettina Hello @wangwang888!
Unfortunately, I couldn’t find this section: https://z1.wzznft.com/i/2024/08/29/ickx8q.jpg in your website.
Thank you!
Bettina Hello @bryanbai!
Sometimes, the issue can be from a plugin conflict or a cache issue. That’s why we recommend first deactivating ALL plugins except tagDiv ones; if you are using a cache plugin, deactivate it, clear all cache (also from your browser), and see the results.
Thank you!
Bettina Hello!
This issue with the error from Composer has also been discussed here: https://forum.tagdiv.com/topic/errors-at-columns-elements-5/.
Please make sure you did all the steps that I mentioned here: https://forum.tagdiv.com/topic/errors-at-columns-1models-0dom-the-model-does-not-match-the-content-curr/
Thank you!
