Bettina Hello @anp!
Normally, the plugins should remain installed and active. Our plugins are not set up to deactivate themselves. Make a test and deactivate ALL plugins except tagDiv ones. If you are using a cache plugin, deactivate it and see if the problem goes away.
Delete the plugin and re-install it again: https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/
Follow these threads: https://forum.tagdiv.com/topic/tagdiv-plugins-automatically-deactivate/ -> https://forum.tagdiv.com/topic/tagdiv-cloud-library-auto-deactivated-a-few-minutes-after-i-activated-it/
I hope that helps you!
Thank you!
Bettina Hello @Nawshard !
If you sent an email, then we will take a look and try to help you as soon as possible.
Please be patient!
Support Hours (GMT+3)
Monday – Friday:
8:00 AM – 17:00 PM
Thank you for understanding!
Bettina Hello @Nawshard !
If you sent an email, then we will take a look and try to help you as soon as possible.
Please be patient!
Support Hours (GMT+3)
Monday – Friday:
8:00 AM – 17:00 PM
Thank you for understanding!
Bettina Hello @chinomy!
Check this topic: https://forum.tagdiv.com/topic/google-search-console-404-errors-after-updating-theme/
I hope that helps you!
Thank you!
Bettina Hello @wangwang888!
I’ve checked your website, and I can see all your featured images and the video as well.
Did you solve your issue?
Thank you!
Bettina Hello @chinomy!
I’ve checked your website, but I couldn’t find any link like you mentioned.
Make sure you have no redirections.
Thank you!
Bettina Hello @campbell!
That sticky header in this demo is the same with the same elements. Please follow the steps like this: https://app.screencast.com/rWJPUy2wOJUbg
If there is another problem, then contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
We will investigate the issue and let you know what can be done there.
Thank you!
Bettina Hello @exakt!
Unfortunately, you cannot use the tagdiv Composer shortcodes without having the theme’s plugins active and the theme as well.
We did not test this plugin with our theme, so we cannot say if there is a possibility to work with our theme. But you can give it a try.
Thank you!
Bettina Hello @TroyZhao2024!
Our theme has not been tested with this plugin. Can you please provide more information about what exactly is not working and your website link?
Thank you!
Bettina Hello @PSIall !
Edit the post with the tagdiv Composer, and delete the element that displays the featured image.
Thank you!
Bettina Hello @dweb35 !
Try to add the banner as an ad and select the paragraph as well: https://app.screencast.com/US2lmjY7G89mG
Or you can add it in the Gutenberg editor.
Thank you!
Bettina Hello @vimalgopal !
Sure. You can do it by using the cloud templates and assigning them manually to each article. Please note that you cannot assign a page template to a post or reverse. You should import a blank template and build it as you like in the tagdiv composer. Also, you can choose the header and footer you would like for your template from the Website Manager. In order to delete the sidebar, you can choose the default template when you edit with Gutenberg. Also, if the sidebar is built with the tagdiv composer, then you can simply delete the whole column. The setting to choose how many columns you want is on the row -> layout tab.
Check out this video about how to create a website from scratch: https://www.youtube.com/watch?v=SoGQ0d5kIBg
The template’s manager is in Cloud Templates. More documentation about the cloud templates is here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/
Also, check out our video tutorials at https://www.youtube.com/c/tagdivThemes/videos
Thank you!
Bettina Hello Zdenko!
If you sent an email, then we will take a look and try to help you as soon as possible.
Please be patient!
Support Hours (GMT+3)
Monday – Friday:
8:00 AM – 17:00 PM
Thank you for understanding!
Bettina Hello!
We would like to investigate the issue you have.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Thank you!
Bettina Hello!
Go to The Opt-in builder -> Subscriptions -> Payments and set your payment methods there.
We have a full documentation about the Opt-in builder plugin here: https://forum.tagdiv.com/tagdiv-opt-in-builder/ ->
https://app.screencast.com/KjwRrOz7Vkvq9
I hope that helps you!
Thank you!
Bettina Hello Zdenko!
We would like to investigate the issue you have.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Thank you!
Bettina Hello Zdenko!
Do you have the same settings? Check this thread as well: https://forum.tagdiv.com/topic/high-cpu-usage-and-now/
Check this guide as well: https://forum.tagdiv.com/what-is-ajax-preloading/
I hope that helps you!
Thank you!
Bettina Hello!
Do not worry. It is fully updated. This issue will be fixed in the next update.
Thank you!
Bettina Hello Zdenko!
Check all these requirements for the theme: https://forum.tagdiv.com/requirements-for-newspaper/
Thank you!
Bettina Hello Zdenko!
You can increase the PHP, WordPress and the theme version.
Make sure you use the same global header on the homepage as in the single template and not a default header that can not be edited with the tagdiv Composer.
We have 3 options available for mobile versions that you can use:
1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page. Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.
2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages
3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.
A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.
Thank you!
Bettina Hello!
1. Apply these settings to your block in the tagdiv composer: https://app.screencast.com/GvC5ySBSgvtaC (Set a white color.)
2. I see that the review category, which is the primary category set, is displaying well there. Only one category will be displayed there.
3. Unfortunately, no.
4. Edit the block and check the element padding options in the Layout tab. Apply 0 there, or let only the space from above.
Thank you!
Bettina Hello!
We have 3 options available for mobile versions that you can use:
1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page. Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.
2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages
3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.
A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.
Thank you!
Bettina Hello Dennis!
We would like to investigate the issue you have.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Thank you!
Bettina Hello!
Check out this article: https://kinsta.com/knowledgebase/there-has-been-a-critical-error-on-your-website/
If the problem is still there, then please try to reinstall the WordPress.
Thank you!
Bettina Hello!
You can have a search template for each CPT: https://prnt.sc/oDgTnkgOCFFC
You should specify the post type for the search form and also on the flex block in the search template that displays the results. Unfortunately, you cannot have two search templates. A CPT can have its own search template, which will show the results only from that CPT’s information.
Thank you!
