Hi @josp,

The only way to modify that 2 seconds tolerance is with custom code.
However, you can send us an email to investigate your website in case the problem with Lazy Load feature comes from somewhere else.
Please contact us via email at contact@tagdiv.com and provide admin, cPanel url and credentials, also a link to this topic in order to identify you.

Our team will take a look and keep in touch with you!

Thank you for your understanding!

Hello!

The image you provided it’s not working.
It seems you have an uninstall plugin missing (search also about TagDiv Composer plugin).
So, please make sure you have all TagDiv plugins installed and activated.
Let me know about your results!

Thank you!

Hello!

This situation appear when you are using the mobile theme plugin and the cache plugin that you have does not feature options for a separate mobile theme plugin therefore do not know when to deliver the mobile version and when to deliver the desktop version.
We tested with our theme the WP Super Cache and with the settings from our guide this is working correctly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Hope that helps you!

Thank you!

Hello !

We need to take a look and see what happened there.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– a link to this topic in order to identify you

Our team will take a look !

Thank you !

Hi @ibernato2306,

If you follow the steps which are presented in this tutorial here: https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also, to increase the page speed you can check these similar topics for more solutions:
– https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/

Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Thank you for your understanding!

Hello!

Please make sure you have installed Standard Pack plugin.
Let us know about your results!

Thank you!

Hello!

Please try this in a different browser and see if is working or not. Also, please try to deactivate your browser addons.
Let us know about your results.

Thank you!

Hello @freekancemarketer!

We need to take a look and see what happened there.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you

Our team will take a look!

Thank you!

Hello!

Unfortunately, you can only write there an existing category, so you can not create one on your own without modifying the theme code and this will require custom work which is not covered by the support team.

Thank you for your understanding!

Hello!

Please try to add this code in Newspaper -> Theme panel -> Custom code -> Custom CSS:

.tdb_single_content .tdb-block-inner.td-fix-index {
transform: none !important;
-webkit-transform: none !important;
}

Let me know about your results!

Thank you!

Hello!

Please try to add your code in Newspaper -> Theme panel -> Analytics/JS codes and see if it is working or not.

Thank you!

Hello!

The issue can be from a plugin conflict or unused files, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

I have explained you above the exactly issue which you have.
In production website you use Category template 1 which is a default template, so that’s why you can’t edit with TagDiv Composer.
In test website you use a PRO template, so that’s why you have that button there because you can edit it with TagDiv Composer.
I hope it’s more understandable now.

Thank you!

Hello!

Unfortunately, in our theme, we don’t have the option for viber at the moment.

Thank you for your understanding!

Hello!

If you use a cloud template for single post template, you can edit that page with TagDiv Composer and add the element called “Single Post Tags”.
If you use a default template for it, then you can set up by accessing Newspaper -> Theme panel -> Post settings -> Post and Custom Post Types -> Show categories tags : enabled.
Hope that helps you!

Thank you!

Hello @Louis!

I’m glad you have managed to solve the issue.
Let me know if you need further assistance.

Have a nice day!

Hello!

Yes, it is possible.
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you!

Hi @josp,

If you follow the steps which are presented in this tutorial here: https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also, to increase the page speed you can check these similar topics for more solutions:
– https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/

Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Thank you for your understanding!

Hello!

Unfortunately, there is no feature like this in our theme.

Thank you for your understanding!

Hello!

Please make sure you have installed Cloud Library plugin for this.

Let me know about your results!

Thank you!

Hello!

A solution for you could be found if you take a look in this topic: https://forum.tagdiv.com/topic/tagdiv-composer-doesnt-saving/
Hope that helps you!

Thank you!

Hello!

Please try to delete your cache, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Let us know about your results!

Thank you!

Hello!

Please respect all indications from here and the logo should be displayed: https://www.screencast.com/t/71TL3mI4DJ

Thank you!

Hello!

First, make sure your code is written correctly.
Second, start looking for a plugin conflict. Please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

Make sure you change correctly the category template for posts or category from here like this: https://www.screencast.com/t/1J9TCGfJxtch
If you want your category pages to each have a different layout, then you must create individual category cloud templates for every category like in the screenshot above.
Also, you can write us an email to take a look if you don’t can manage the situation you’ve created there.
When you contact us via email at contact@tagdiv.com, please provide the following:

– admin url and credentials
– a link to this topic in order to identify you

Thank you!