Hello!
For this line where ‘category’ is, you also need to mention an existing category, so it is not ignored at all.
Thank you for your understanding!
Hello!
Unfortunately, we have not tested this plugin, so we can’t say if it will work or not. You will have to test and see. Also please note that we don’t offer support for untested plugins.
Also, our theme was tested with those plugins: https://www.screencast.com/t/82ZThIrU
Thank you!
Hello!
I checked the demo preview and there is no way to see that section like on your screenshot because the option is deactivated on mobile version: https://prnt.sc/y9g82b
Also, I install and tested the demo on my website and it seems to work well: https://www.screencast.com/t/OVPsHjmL4P
Thank you!
Hello!
Please make sure the plugins and our theme are up to date.
Also, please start looking for a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let us know about your results!
Thank you!
Hello!
Please provide us a link to your website page to investigate more into your issue in order to help you.
Thank you!
Hello!
For this error you can check our guide from here at point 5: https://forum.tagdiv.com/tagdiv-composer-not-working/
Also, try to deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please also check the page for special characters and remove them if they exists.
Thank you!
Hello!
You can change the theme accent from here: https://www.screencast.com/t/iOudJZDhxC
Hope that helps you!
Thank you!
Hello!
Could you please provide me the link where is the problem from your website?
Thank you!
Hello!
This issue has been discussed in this topic also and it seems to be an issue from your browser: https://forum.tagdiv.com/topic/problems-after-https-protocol/
Hope that helps you!
Thank you!
Hello!
Please follow the steps from this screenshot: https://www.screencast.com/t/keyloCaXOH
Hope that helps you!
Thank you!
Hello!
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello!
Normally this issue appear when you have a conflict plugin.
But, please contact us in order to investigate more into your issue.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello!
That’s weird! On our end it’s working just fine.
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please let me know about your results!
Thank you!
Hello!
That’s weird! On our end it’s working just fine.
The issue can be from a plugin conflict or unused files, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please let me know about your results!
Thank you!
Hello!
Can you please send me a screenshot where you put the code?
So, I can investigate more into your issue.
Thank you!
Hello!
Unfortunately, we have not tested Web Stories plugin, so we can’t say if it will work or not. You will have to test and see. Also please note that we don’t offer support for untested plugins.
Thank you!
Hello!
Unfortunately, we don’t have a carousel for weather in our theme.
We are sorry for the inconvenience!
Hello!
You can not replace one of them.
We hope in the future to have Viber too in another update.
We are sorry for the inconvenience!
Hello!
In the future, try to use the staging plugin and you shouldn’t have any problems when you import the settings to your live site.
Check also this article from here and give it a try: https://themeisle.com/blog/wordpress-staging-site/
Thank you!
Hello!
This element under the “Farm Help” is an old one, so you can not customize it.
But, you can add an element with TagDiv Composer called “Flex Block 1” so you can add what you need there.
For more information about how to use TagDiv Composer plugin, please check our guide here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
Thank you!
Hello!
In our theme we have a setting when you edit the post template with TagDiv Composer. You need to disable that setting like this: https://www.screencast.com/t/JaSHpq10Y
Thank you!
Hello!
1. The issue with import part has been discussed here: https://forum.tagdiv.com/topic/unable-to-import-demo-template-from-cloud-tempaltes/
2. You can’t do this automatically, so you need to do it on each page. Please follow our guide from here to know how to create new sidebars: https://forum.tagdiv.com/sidebars-tutorial/
3. In our theme we have a setting when you edit the post template with TagDiv Composer. You need to disable that setting like this: https://www.screencast.com/t/JaSHpq10Y
Thank you!
Hello!
Could you provide me please a video how you edit the mobile pages and desktop version?
I need it because I can not understand very well which is the issue right there.
Thank you!
Hello!
Please provide me your website link to investigate your issue in order to help you.
Thank you!