Hello,

The theme default fonts are open sans and roboto. Unfortunately our theme does not have a general font that will affect all the content at once. You can maybe try this custom user submitted solution: https://forum.tagdiv.com/topic/do-i-really-need-to-change-all-the-text-fields-for-fonts/

Thank you!

Sorry if you lost interest but we only tested these plugins: https://www.screencast.com/t/nRK9OfYt5SRt

Thank you!

Hello,

Sorry but there is nothing to explain. The mega menu cannot have excerpts by default. If you need custom modifications, you can hire a freelancer from sites like studio.envato.com

Thank you!

Hello,

The fonts used by our theme are open sans and roboto by default. The theme also features a large number of fonts you can choose from for your content.
If you need self hosted fonts you can implement them like so: https://forum.tagdiv.com/font-customization/

Thank you!

Hello,

The numbers on the social counter are spot on for every social network except Instagram, but that is another issue altogether: https://forum.tagdiv.com/topic/social-counter-and-instagram-problem/
The count is not a live count. It makes only a few requests per day in order to keep server load to a minimum. Give it a bit of time and it will update accordingly.

Thank you!

Hello,

Sorry but our theme does not have any setting to increase the parallax effect intensity.
The parallax effect is created using js: https://www.screencast.com/t/xtooSgnJD
Our theme uses the minified version of the js so any change to the js will involve minifying the main js file and replacing the min js file

Thank you!

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you!

Hello,

It seems you use a custom ad 1 spot there so please check your ad in the custom ad 1
I see it’s a google ad but the ad is not yet delivered by google. The ad code is present on the page.Try to change it with a standard image ad.

Thanks.

Hello,

yes you can show pages as well in the theme blocks. Please use this guide to learn how to set up the blocks: https://forum.tagdiv.com/block-settings-guide/

Thank you!

Hello,

Yes, you can. You can create a new sidebar like so:
https://forum.tagdiv.com/smart-sidebar-2/
After you add your widgets to it, you can select the sidebar for each post in particular like so: https://www.screencast.com/t/uApHiXlf

Thank you!

In this case please contact your host and ask about a hosting side cache and ask for it to be disabled. Ask about a cdn server and if one is used.
We only recommend cloudflare and these settings: https://forum.tagdiv.com/cloudflare-cdn/ as for a cache plugin, please only use: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you!

It seems the screenshot did not get through.
I meant this code: https://www.screencast.com/t/3JfSwwR5gvMj

Thank you!

Hello,

You can change the global category style from the global settings at the top of the category settings: https://www.screencast.com/t/fGh7rUdxyNM
This will only take effect if your categories have this setting left on default: https://www.screencast.com/t/2oi0EkskYni6

Thank you!

Yes, you can add it in vc page settings as well in the css part.

Here is the code:

.page-id-17508 .td-main-content{
background-color:lightgreen;
padding-top:15px;
}

Thanks.

Hello,

Sorry but I cannot understand what the exact problem is. What is wrong with the site you mentioned? I cannot see any issues. If you want to send us the login, you can do so via contact@tagdiv.com

Thank you!

Hello,

You can use a gallery to show images as you mention. Please use this guide:
https://forum.tagdiv.com/gallery-2/
As for the sign in, you can disable it from the theme panel header section
The author avatar placeholder does not have any setting to disable the placeholder. If The avatar can only be removed completely using a css code. But that will disable the avatar completely, not just the placeholder. As an alternative, you can use gravatar https://codex.wordpress.org/How_to_Use_Gravatars_in_WordPress
or this plugin: https://wordpress.org/plugins/wp-user-avatar/ to replace the placeholders.

Thank you!

Hello,

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you!

Hello,

We use this platform to buy our audio from:
https://www.premiumbeat.com/

Thank you!

Hello Viliam,

We have encountered this before. You probably use a plugin that extends the menu options in the wordpress menus section. This overrides the mega menu option from our theme. Please disable all menu related plugins.

Tahnk you!

Hi,

You will have to provide more details to what you are trying to achive. WHat hook do you want to use?

Thanks.

Hello,

The mega menu as well as other blocks in our theme such as the big grids, will not have an excerpts section. If you want to make it custom, you will need coding skills to do it. We You can replicate the code used on other modules that have the excerpts present:
https://www.screencast.com/t/dTvfe46A

Thank you!

Hello,

The element you mention is a simple image box element. it is an image with a custom link set to it. You can change that link to whatever url you prefer from the tagiv composer block settings. It will no detect posts or have sorting options. for that you will need another block element. The image box is just an image and url.

Thank you!

Upon further investigation it seems some FB keys work and some keys do not. Here is a possible explanation:
https://stackoverflow.com/questions/49417886/why-does-facebook-graph-api-say-my-account-is-non-active?utm_medium=organic&utm_source=google_rich_qa&utm_campaign=google_rich_qa

Thank you!

Hello,

First please make sure the image is bigger than the thumb of the grid. Our theme will not enlarge images. Then please use this guide: https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

Thank you!

Please check again. If you found the link through the forum search, copy the link text in your browser, do not click it directly as it will grab the bold tags as well. Check the url in your browser.

Thank you!