Hi,

Please read this topic: https://forum.tagdiv.com/topic/mobile-theme-menu-not-work/

Thanks.

What version of the theme are you using?

Hello,

Sorry but the homepage post will need the background visible so there cannot be a full width layout with a background. A background immediately means the site will go into boxed mode.

Thanks.

Hello,

The top baby blog element is a revolution slider element. Revolution slider is a plugin provided free of charge with our theme and the baby blog slider is already provided in the theme package: https://www.screencast.com/t/v5thwAobBrMn
Please use this guide to import the slider: https://forum.tagdiv.com/import-revolution-sliders-on-demos/

The loop articles cannot be on top of the content blocks. If you need latest articles on top, change the page template to one that does not provide the loop articles and simply create a new block named latest articles and use the settings you prefer for it: https://forum.tagdiv.com/block-settings-tutorial/

Thanks

Hello,
Unfortunately there is not a single file needed for this implementation. The solution cannot be provided by the theme support as this represents customization and we do not have a customization department to provide custom work. Sorry. We try to help out where we can but there is no suggestion I can provide in this regard as we have not tested any such implementation.

Thank you!

Hello,

Yes there is a way to have pagination on the homepage. Please read this guide to learn about block settings and the pagination possibilities: https://forum.tagdiv.com/block-settings-tutorial/

Thanks.

Hello,

We know of 3 possible causes for this issue.
1) The wp super cache setting to cache page. Please only use these settings in wp super cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/
If you use any other cache plugin, make sure you do not cache pages for known users or for logged in users depending on the plugin setting.

2) Do not use this setting in seo by yoast: https://www.screencast.com/t/n8Cc35EofLh

3) Editing a page that was previously built with another page builder.
You need to edit the page with the builder it was initially created with.

Thank you!

Hello,

The 7 days post count needs post views active https://www.screencast.com/t/UM93T1uLgDn
as well as this option: https://www.screencast.com/t/UyggI7WVwIj

Then you should generate a few views on your posts and they should show up.

Thanks.

Hello,

Please check the theme panel under colors section and make sure you press the clear button for all of the colors: https://www.screencast.com/t/ymS8N9iO5Dh
You most likely changed the headers colors: https://www.screencast.com/t/wW6BrCErrj

Thanks.

Hello,
The get_subtitle or get_secondary_title are not used in our theme. The blocks grab the functions from here: https://www.screencast.com/t/2ZoNFvJv
Our theme has a custom implementation for the subtitle as it does not use the general WP subtitle function as is the case with many more elements: https://www.screencast.com/t/lRkwqDjeSe
IF you cannot figure out which function is used and which is not and replaced with custom ones, then you will need to hire a developer to help out with the code. This type of customization requires coding skills to make and is not covered by the theme support.

Thank you!

Hello,

You can change the font size specifically for the text with title element using this code:

.td_block_text_with_title p{
font-size:21px;
}

Add the code in the theme panel-> custom css box.

Thank you!

Hi,

Sorry but our theme does not provide such options. If woocommerce cannot provide the options you seek, then you will have to make them custom if you have the proper coding skills or hire someone to do it for you.

Thank you!

Hi,
Please add this code in the theme pane-> custom css box:

@media (max-width:767px){
.td-header-top-menu-full{
display:block;
}
.td-header-sp-top-menu{
display:block!important;
text-align:center;
}
.top-bar-style-1{
margin-left:auto;
margin-right:auto;
display:table;
}
}

Thanks

Hello Matt,

Since this is a custom implementation it is hard to say why this happens. We did not test implementing ACF in our theme blocks or modules. You will need to inspect the block code and see if there is any part that could affect your modification.

Thanks.

Hi,

Please disable all other plugins beside bbpress and visual composer, clear cache and reset cdn files if you use it. Then test again to see if the issue is still there.

Thanks.

Hi,

Please check again as I cannot see the issue anymore. Maybe your cache was not cleared.
The grid seems to work properly now.

Thanks.

Hi,

There is a workaround using css to get the top menu to show up on mobiles but it will show up above the hamburger menu. It will not show up inside the mobile menu. Please provide a link to your site and I will provide the proper css code.

Thankss

Hi,

I will add this to our list for future updates but this request will have to become more popular if we are to consider implementing it into our themes.

Thank you!

Hello,

Thank you for your suggestions. If this request becomes more popular, we will consider implementing such compatibility into our theme.

Thank you!

Hello,

On pages, you can use the stretch row and content of the row settings: https://www.screencast.com/t/s56pq7zpI
On other templates unfortunately you will not be able to get a full width layout as the theme width is fixed and there is no simple solution we can provide in this regard.

Thanks.

Hello,

In our theme the author is controlled separately for posts and for pages and other templates.
There are 2 options.
For posts: https://www.screencast.com/t/CzSjuggAQb
For pages and other templates: https://www.screencast.com/t/pesBlNJWSk

Thank you!

Hello,

You are maybe updating the theme the wrong way. If you copy the files next to the old ones, then the sidebars will get stripped. Please make sure you delete the old theme and install the new one using this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/
Do not use the automatic process though as it is the least safe.

Another issue is probably the names of your sidebars. Please only use standard characters in the names. Do not use symbols or language specific characters as only you can see the name, it is not seen anywhere else outside the widgets area. Use just standard international letters.

Thank you!

Hi,

Please provide more details to where you saw this functionality. Our demos only change styles, but do not change the functionality of the theme. Any option can be added on any at all demo.

Thanks.

Hello,

The top menu does not work on mobile devices. The top menu is meant for desktop and tablets only. The social icons show up if you add more than just your FB account to them though.
Sorry for the inconvenience.

Thanks.

Hello,

Please check the theme colors section : https://www.screencast.com/t/bhmQACQ0

Thank you!