Hi,

As a workaround you can add a fixed width and heigh (not affectin mobile) so you will be certain the container will always stya the same as the normal logo and not be biger on retina displays:
@media(min-width:767px){
.td-header-style-10 .td-header-sp-logo img{
width:526px;
height:255px;
}}
I hope this helps.

Thank you!

Hello,

It seems you are using an old version of the visual composer plugin. Please update your visual composer to the latest version by using this guide: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Thank you

Hello,
If you remove these lines from the current version of speedbooster: https://www.screencast.com/t/FqBdGKtNdrRv then all of the theme styles will not get moved to the footer anymore and you will no longer see the flash of different color on the first load. The site will load slower though as it will wait until these files are loaded. That was the point in moving them to the footer in the first place. But a side-effect of having a better loading speed is the flash of colors when there are color changes in the css. This would be a compromise between loading speed and visual effects. I think it;s enough to just comment out the td-theme code, not all 4 but I highlighted all 4 theme stylesheets.
Thank you!

Hello,

If you are using the mobile theme plugin, then on pages you will have to add content in the mobile editor like this guide mentions: https://forum.tagdiv.com/the-mobile-theme/
Please use this guide to select different page templates: https://forum.tagdiv.com/page-templates-2/
If you want to change the category settings you can do so from the theme panel: https://www.screencast.com/t/jH6UTjZb

Thank you!

Hello,

We do not recommend altering the theme width. If you want to have more narrow posts you can try to center the meta info for the post like so:

.td-post-title{
text-align: center;
}
.td-module-meta-info{
margin-left: auto;
margin-right: auto;
display: table;
}

Thank you!

Hello,

We are aware of the social network implementation in our theme. We understand there are lots of requests for social sharing options but our theme already has header social icons, a social counter plugin, post social sharing button as well as footer social sharing buttons. There are plenty of plugins out there that provide sharing options and we did not consider we needed to invest more in something that is already provided free. We will consider it though as we are open to suggestions.

Thank you!

Hello,

If the sorting is the same, then the same results should be visible on both the homepage and the category page.
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

Sorry but we have not tested the tribe event plugin so i cannot say for sure. Our theme adds a post title on all of the posts including a custom post type. You will have to add conditions in the code to remove the events title being wrapped in the usual theme classes. I’m most sure how the tribe events plugin implements posts however since the plugin is not tested with our theme.

Thanks.

Hello,

The smart list files are found in the main theme folder under includes/smart_lists.
https://www.screencast.com/t/Uceq4Gbuf

Thank you!

Hello,

Yes there are many RTL requests on our theme but for the moment we did not find any viable solution for the RTL direction.

Thank you!

Hello,

Please update your theme to the latest version by following this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/
The simply disable and delete the current mobile theme plugin and install it again from the new package you downloaded.

Thank you!

Hello,

Please disable the mobile theme from jetpack. The plugin has many settings but not al of them work with our theme. Please do not use the jetpack mobile plugin or the photon feature.

Thank you!

Hello,
Please provide a link to your site so we can inspect it. (using the latest version)
Thank you!

Hello,

And what ‘scale’ are you referring to? I cannot see any major differences between the 2. They are exactly the same size. Try to inspect the 2 sites side by side. The layout is identical and the sizes for all elements are the same. Are you sure you are not zooming into the browser on your site?

Thank you!

Hello,

This could be a cache issue. Please only use wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also the plugin needs a bit of adjustment as described here: https://forum.tagdiv.com/topic/help-cache-plugin/

Thank you!

Hello,

If you like the 2 green bars from the news magazine demo you will have to install the demo to get them. Each demo has it’s own custom design
Here is how you can install a demo: https://forum.tagdiv.com/installing-demos/

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except visual composer and revolution slider, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Please use this guide to set it up properly: https://forum.tagdiv.com/tagdiv-social-counter-tutorial/

Thanks.

Hello,

The featured image is just one. You cannot have multiple featured images. If you want to add more images to your posts you can create a gallery inside the post content like so: https://forum.tagdiv.com/gallery-2/
https://forum.tagdiv.com/gallery-2/

Thank you!

Hello,

You have to access your envato account and download the theme again.
Please use this guide to update: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thanks

Hello,

Sorry but the plugin you mention is not tested so I cannot provide any insight. If you want to alter the theme code for these links you will have to access each of the files in the theme corresponding to the elements you are looking for.

Thank you!

Hello,

Please contact us via email at contact@tagdiv.com and request the blank template and we will provide it.

Thank you!

Hello,
The top bar was disabled on mobile devices. It can be activated with a cs code though. Please provide a link to your site and I will provide the code to activate it.
Thank you!

Hello,

Sorry but our theme does not have this option. You can find lots of free social sharing plugins though.

Thank you!

We wish you the best of luck on your project.
Have a nice day!