Try to switch demos if you switched php versions as the theme settings were created on php 7.1 and they need to be reset if you changed php versions.
Also try to recreate your sidebar widgets.
Thank you!

Please use this guide to update the plugin: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Thank you!

Hello,

I will add this to our list for future updates but this request needs to become more popular in order for us to implement it into our theme.
You can disable related videos like described here: https://forum.tagdiv.com/topic/plugin-hide-youtube-related-videos-in-newspaper/

Thank you!

Hello,

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you!

Hello,

Sorry but the plugin is not tested and we have no idea of the plugin implementation or functionality. Usually you would place ad shortcodes in the theme panel ads section but we have not tested all shortcodes.

Thank you!

Hello,

The new grids do not have font settings yet. You can change the font with a custom css cod like for example on a big grid full 2:
.td_block_big_grid_fl_2 .td-module-title, .td_block_big_grid_fl_2 .td-module-meta-info{
font-family:tahoma;
}

Thank you!

Hello,

Unfortunately you will have to remove the shortcode as our theme does not recognize it. You will have to go in manually and remove it from where it was added.

Thank you!

Hello,

The top and bottom post sharing is added using the social networks api system. Each social network provides sharing options you can add to your site. For that particular example, the code can be found here:
https://www.screencast.com/t/veOxUujLy

Thank you!

Hello,
The demo doe not have any settings what to include or not. You can either install a demo with or without content. If you choose to install it with content, then all of the demo content will be installed on your site.
Can you please describe what exactly is missing?

Hello,

@Stangerson What do you want to remove? Please open a new topic and describe your problem

@Arved007 the theme grid was changed so there cannot be any stretched content in a boxed version of the theme. You will have to remove the background if you want to have full width content. There were a few changes to the theme grid system and now the option does not allow the background to stretch over a background color.

Thank you!

Hello,

This is mentioned in the guide posted above. One option comes from the theme while the other comes from seo by yoast.
This option comes from the SEO plugin: http://i.share.pho.to/00f22210_o.png
That will not affect anything else besides the permalink I think.
The option to change the category tag, the post sidebar or background grabbed from the primary category is the one in post settings under the tiny mce editor.

I hope this helps
Thank you!

Hello,

Smart lists have their own separate files as they are different from the normal posts: https://www.screencast.com/t/PNK9BD4ou
You seem to be using smart list 3 so you should edit the file corresponding to that particular smart list.
The names of the files correspond to the smart list name.
The page templates can be edited in the main root folder: https://www.screencast.com/t/ZESTMo2ou

Thank you!

Hello,

The issue is the plugin is not tested with our theme and could provide mixed results. You mention the alt tags are missing. Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Then test the alt tags with our theme and see if they show up properly.

Thank you!

Hello,

The tested and recommended cache plugin to use with our theme is wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you!

Please do not use PHP version 7.1 The theme is only compatible with version 7.0 or bellow.

Thank you!

Hi,

This is a strange issue.
Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Let us know how it goes.

Thank you!

Hi,

Sorry but our theme does not have a share counter. You can maybe find a plugin that can provide such functionality.

Thank you!

Hello,

You remove it by using visual composer. If visual composer is detected on a page then the title is removed.
You can use even a simple text box. Just make sure you press the add button and place the text box yourself as all the content existing on your page is already in an ad box. The theme needs to create an element from the list in order to remove the menu.

Thank you!

Hi,
Unfortunately the column effects will not work with our theme elements.
Sorry for the inconvenience.

Hello,

If you want to add that particular gallery across your whole site, you can simply add it in the header as it;s easier to implement. You will need to use a do_shortcode function in the header file like so:
<?php echo do_shortcode ('your gallery shortcode here'); ?>
Add your gallery shortcode to the code and then place it in the header file:
https://www.screencast.com/t/pKHNC3GWR
It will need a bit of css for a center positioning though.

Thank you!

Hello,

In order to make the css code more specific you will need to add the images on a separate row and add a custom class to the row in visual composer like so: https://www.screencast.com/t/Zsy0y8n0
Then you simply add your custom class name in the code provided like so:
.customimages .wpb_button, .wpb_content_element, ul.wpb_thumbnails-fluid>li{
margin-bottom: 5px!important;
}

Thank you!

Hello,

Please also disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

Sorry but our theme does not have a secondary menu such as the one you mention. We only provide 3 menus, a top header menu, the main menu and the footer menu. Our theme does not have a fourth one. Sorry. I can probably be done using a plugin though but I cannot make any recommendations.

Thank you!

Hello,

Thank you for your appreciation.
It seems you installed the child theme in the wrong folder probably. Please use this guide to install the child theme: https://forum.tagdiv.com/the-child-theme-support-tutorial/
You have to install it in the same folder as the main theme under wp-content/themes: https://www.screencast.com/t/dPffw5qdQ

Thank you!

Hello,

Unfortunately I cannot say for sure why the plugin does not work. It could simply not be compatible with our theme. We have not tested the plugin you use. Try a different plugin and check the results. The liust of tested plugins is found in the theme’s plugin section: https://www.screencast.com/t/H7GZoZMPfLsL

Thank you!