Hello,

1. If you want the text to fill the entire space you need to add justify to it.
Here is an example:
.td_module_18 .td-excerpt{
text-align: justify;
}
You can add this code in the theme panel-> custom css box
This code will affect only module 18 though. If you want to justify all of the excerpts on your site you can use this code:
.td-excerpt{
text-align: justify;
}

2. If you want a custom excerpt, you can simply add a custom one here: https://www.screencast.com/t/lY9oEtCe1gw when editing a post.

Thank you!

Hello,

Our demo content gets removed when a demo is uninstalled. The demo content is best removed before creating your content as the demo content will be removed even if you edit it and keep it as your own content.

Thank you!

Hello,

Yes, you can if the old site becomes inactive, then you will have no issues with the license as long as you do not use it on 2 sites at once for prolonged periods of time.

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Then make sure you add the video in the featured video section: https://forum.tagdiv.com/featured-image-or-video/

Thank you!

Hello,

1. This is a strange issue as a post that belong to the category should be present in the category archive as well. Please make sure these 2 posts are published properly and re-save the settings.
2. The featured image will be automatically grabbed from the post if it is set to a video format and you add a featured video. But the featured image field must be empty before you add the video. If you added the video with an existing featured image and then deleted the featured image, then the you will have to remove and re-add the video.

Thank you!

Hello,
The options you mention does not seem to be coming from the theme though. If you select a bold font for the heading tags, they will be bold on the front-end. You will not be able to see them in the back-end though.
Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

Sorry but our theme does not have any such option. You can try a simple css code to hide the ads to prevent unwanted clocks though:
.logged-in .td-a-rec, .logged-in .td-g-rec{
display:none!important;
}

You can add the code in the theme panel-> custom css box.
Thank you!

Hello,

Please use this guide: https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
It depends on the video thumb itself as it has to be at least the size of the container in which you want to show it. If the thumb is not at least the size of the container then it will not be able to show up properly as our theme only crops images, it does not enlarge them

Thank you!

Hello,

Please first contact your host and make sure that php multibyte module is installed and activated – http://php.net/manual/en/mbstring.installation.php
as I can see the video playlist does not work on your site.
As for the php error, this was caused by php version 7.1 and it still sticks on when changing to php 7.0. If you had not used 7.1 this problem would not have been present.
Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you!

Hello,

You will need coding skills for this if you want to implement custom loading effects. Here is an example:
http://stackoverflow.com/questions/11679567/using-css-for-fade-in-effect-on-page-load

Thank you!

Hello,

You can follow the implementation provided by the social netwrok from here: https://apiok.ru/en/ext/like
https://www.screencast.com/t/y5VyQmvA
Unfortuantely it cannot be added to the social counter. The social counter requires special implementation that not all networks have. You can add it as a social sharing button on posts settings though as this example explains: https://forum.tagdiv.com/topic/how-to-add-a-vk-sharing-button-on-your-posts/

Thank you!

Hi,

It seems you have the counter hidden with css. Please remove this code from your custom css bvox: https://www.screencast.com/t/RKN5Q9VG

Thank you!

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you!

Hello,
This link should answer your question: https://forum.tagdiv.com/sidebars-tutorial/
It is a wordpress issue that affects the sidebar names.
Thank you!

Hello,

Sorry but our theme doe not have any rtl options. This customization is not easy to make as if it was, our theme would have been rtl compatible already. I suggest hiring a developer to help out with the customization as the re is no single code to add. Multiple parts of the theme will have to modified.

Thank you!

Hello,

If you want to change the logo url you will have to edit the theme files and change the link: https://www.screencast.com/t/6hlsgn5c and https://www.screencast.com/t/Tq5K2iCyfh8j

Thank you!

Hello,

Sorry but a category is not a post type that can be shown in our theme blocks. Our blocks show posts, not post archives. If you want to show a particular category you can make separate blocks for each category and show the top posts from each one. Our theme does not have the option to show categories in the blocks and grids.

Thank you!

Hello,

Sorry but I cannot access your site to see the problem: https://www.screencast.com/t/rD9pe0To6N
Let us know when we can access it.

Thank you!

Hello,

Please check the plugins folder under the main theme package, not the plugins folder included in the theme files:
https://www.screencast.com/t/05ENHUFM
NOT here: https://www.screencast.com/t/qWBl0gI9Bj7q
You will need to download the full package from envato if you did not do so.

Thank you!

Hello,

You can add icons to the menus using the font awesome 4 menus pluign.

Thank you!

Hello,

It ca be done with a css code like for example:
.td-banner-wrap-full{
background-image: url("https://flfamily.org/wp-content/themes/ffpc/images/image_banner.jpg");
}

Thank you!

Hello,

Each menu item has it;s own class you can target with css like so:

.td-header-style-3 .sf-menu > .menu-item-5243 > a{
color:Red;
}
.td-header-style-3 .sf-menu > .menu-item-5244 > a{
color:green;
}
.td-header-style-3 .sf-menu > .menu-item-5245 > a{
color:lightblue;
}

You can target any menu item and change their color.

Thank you!

Hello,

You can simply access your site via ftp and delete the folder. There should be no more old version. Yo uare probably updating the old version by mistake again. It happens a lot. Please use this guide to update your theme and choose the ftp method: https://forum.tagdiv.com/how-to-update-the-theme-2/ or if you already deleted the theme folder: https://forum.tagdiv.com/install-via-ftp/

Thank you!