Hi,
this is a very common caching issue. Please only use wp super cache with these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/ and if you use a cdn https://forum.tagdiv.com/cloudflare-cdn/
Also check your host as sometimes the host also provides caching

Thank you!

Hello,

Well following facebook’s instructions you should add the old url like it says right here:
In your new URL, you should include a link to the old URL. For example, if your new URL was https://example.com/new-url, and the old URL was https://example.com/old-url, you should include this snippit in the new-url:

<meta property=”og:url” content=”https://example.com/old-url” />

But again. We have not tested this so we cannot guarantee it’s success. You should check into a few guides into how to move from http to https: https://forum.tagdiv.com/topic/moving-to-ssl/
https://codex.wordpress.org/Moving_WordPress
https://wordpress.org/support/topic/how-to-move-wp-site-to-another-domain/
http://www.wpbeginner.com/wp-tutorials/how-to-properly-move-wordpress-to-a-new-domain-without-losing-seo/

I hope this helps.
Thank you!

Hello,

Thank you for choosing newspaper.

1. The theme license specifies this on the envato license you received with your theme: https://themeforest.net/licenses/standard

2. You can change the domain if you like, there is no restriction for changing domains.

3. You will need a multilingual plugin like q-translate x for example but we have not tested them so they could not work properly.

4. Yes, our theme is compatible with the woocommerce plugin that provides lots of eCommerce features.

Thank you!

Hello,

Unfortunately the element is not customizable like that. it was created to show posts. They are hard-coded in the theme files. You can alter the functionality if you have the proper php knowledge, but I cannot provide any solution to alter the more article box functionality.

Thank you!

Hello,
Well we only tested the free version. you might have a setting on your yoast premium that is not compatible. Please try the free version and test it without the premium.
Thank you!

Hello,
You should never have categories with the same name as it;s bad for wordpress and bad for SEO. Please add another letter or number or something so you do not have identical names to your categories and sub-categories.
Thank you!

Hello,
Please use these settings for cdn and DO NOT use rocket loader: https://forum.tagdiv.com/cloudflare-cdn/
Thank you!

Hello Adam,

That is because of the mobile theme plugin Please use the mobile editor to add content for the mobile theme. It will not show anything if you do not add any mobile content. Please use this guide: https://forum.tagdiv.com/the-mobile-theme/

Check the mobile editor in tour about page: http://screencast.com/t/cGLznKAO

Thank you!

Hello,

Unfortunately our theme cropping system will only crop image, it will not enlarge theme. you will have to use plugins to enlarge smaller images.

Thank you!

Hello,

On posts you cannot use visual composer as you would on pages. you will have to create a video lement in visual composer on a dummy page and then use a do_shortcode function in the theme files to show the element after the comment box. There is no setting in the theme that can allow you to add content there.
This will add a video across all posts that use the template that you alter.
Here is an example:
1 Create the video element on a dummy page and set the video id to it: http://screencast.com/t/l4X0HTyCJ
2 Copy the shortcode from the video in classic editing mode and text mode: http://screencast.com/t/JX7DVWA75q
3. Use this function and place the shortcode inside it:

<?php echo do_shortcode('here you should add your shortcode'); ?>

4. Place it in one or more of the theme template files. There is a file for each post style:
http://screencast.com/t/MvIqS1GMS3Jb

Thank you!

You should n ot use big grid element to show one post. Here are a couple of potential blocks that will show 1 post in an elegant manner:
http://demo.tagdiv.com/newspaper/block-13/
http://demo.tagdiv.com/newspaper/block-18/
http://demo.tagdiv.com/newspaper/block-20/
http://demo.tagdiv.com/newspaper/block-22/
http://demo.tagdiv.com/newspaper/block-23/
http://demo.tagdiv.com/newspaper/block-24/
As you can see there are plenty of blocks to choose from. Big grids do not work well with fewer posts as it;s a static grid.

Thank You!

Hello,
The tagdiv composer was updated and it was focused more for the ionmag theme as it uses only the td composer, not visual composer. We will release updates to newspaper and newsmag and the plugin will once again work as expected. We will probably update td_composer on github as well.
Thank you for your understanding.

Well, the media library is the intended way to upload an image, not through the IP address.
Thank you!

Hello,

In order to use the default login of the theme you will have to remove all of the customization added to the theme and to the main menu and simply activate the top bar. There cannot be any login without the site top bar.
As for the css loading in sequences, this is the way that css works. If there are too many rewrites to the original css, it will load slower. If you want to avoid this, you will have to uninstall the demo style, use the default and simply change colors in the thee panel because in your cese the theme grabs the default colors that are rewriten by the demo and are rewritten again by your own customization. You must try to reduce the rewrites to the css as much as possible.

Thank you!

Hello Dave,

The theme goes into boxed mode if any background image or color is set. That is why you see a boxed layout where there is a background set and a full width site where there is no background. My guess is that you have a background set to your category but not across the whole site. This is mentioned here: https://forum.tagdiv.com/background-introduction/
In order to have the same result on across the whole site you will have to either assign a background to all elements or to neither one.

Thank you!

Hello,

You expect pointers and input for an issue that we have not figure out yet. If we had a solution we would have provided the answer. But this issue is only happening in certain cases and we could not identify it at all from our end. Please try to load translations from a different machine. No one is asking for your house keys. We are asking for a temporary admin account you can delete afterwards. Your private information falls under our privacy policy: https://forum.tagdiv.com/privacy-policy-2/.
if you do not like the way we provide the theme support or you decide you cannot use the theme on your site, we will provide a refund so you can choose a better theme that fits your needs. You can request a refund here: https://themeforest.net/refund_requests/new

Thank you!

Hello,

Please read this section of the theme docs: https://forum.tagdiv.com/using-other-ads-non-adsense-ads/

Thank you!

Hello,

1. The activation sometimes produces a server tim-out so you will have to use the manual activation method:
http://screencast.com/t/9U1RLTAazD

2. Please disable all plugins except visual composer, clear cache and reset cdn files if you use it and test again.

3. For the mobile issue, this is a caching issue. Please only use wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/ and for a cdn: https://forum.tagdiv.com/cloudflare-cdn/

I hope this helps.
Let us know if you still have trouble with the theme.

Thank you!

Hello,

The shortcodes that are available in opur theme are found under the shortcodes section in the tiny mce editor: http://screencast.com/t/mv7gUSi6aM and under the formats tab: http://screencast.com/t/qcuQGwm8gAo (it includes a button) https://forum.tagdiv.com/increase-users-engagement-add-custom-buttons-posts/ but complex elements such as tabs, accordions and block elements, can only be available through visual composer.
Thank you for your suggestion though. I will add it to our list for future updates.

Thank you!

Thank you Chris for this tutorial.

Hello,

Our theme does not have any options to remove ads for particular posts or pages unfortunately. You can try to find a plugin that can provide such functionality. Maybe you can use adrotate.

Thank you!

Hello,
The related articles can be set to show articles from the same category or the same tag: https://forum.tagdiv.com/related-articles/
If your posts have multiple categories set to them, the related articles widget will show an article if one of it;s categories is common with the current post. Do your related posts have a common category or tag (depending on your setting) with the current post?
Thank you!

Hello,

Well we have not tested varnish with our theme so I cannot say for sure if it;s just a setting or not. The tested and aprovded caching plugin is wp super cache. Anything beyond that could provide mixed results so you will have to test out all the settings. Even settings from wp super cache can break the layout. We have found these settings to work with our theme: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you!

Hello,
And what plugin might that be. you mentioned that after removing the plugin, the user roles worked again. It means that the plugin you use is not compatible with the theme or another plugin. You will have to identify what plugin causes the isue and remove it.
Thank you!

Hi,
Unfortunately you will have to provide more details to what entries you are referring to. I cannot access your site.
Thanks.