Hello,

Unfortunately the mobile theme only shows 1 smart list type. The one you mention. No matter what smart list you choose on desktop. It is the way the mobile theme shows smart lists. Please read this guide top learn more about the mobile theme: https://forum.tagdiv.com/the-mobile-theme/
It is an optional plugin so you only have to use it if you want to. The theme is also responsive without the mobile theme plugin.

Thank you!

Hello,

The slider gallery works just fine on our end: http://demo.tagdiv.com/newspaper/td-post-aston-villa-beat-liverpool-to-join-arsenal-in-the-fa-cup-final/ If yours does not work like the on on our demo, then you probably have a js error affecting it. Please disable all your plugins except visual composer, clear cache and reset cdn files if you use it. Then test again. Also switch to the main theme if you use a child theme in order to rule out it;s interference. Please also disable any js optimization as well.

As for the second issue, it has since been fixed. You can access the forum now without any issues.

Thank you!

Sorry but both of your pages provide 404 errors. Please check the links again and provide the proper ones so I can identify the issues.
Thank you!

Hello,

Please try to disable all plugins except visual composer, clear cache and reset cdn files if you use it. Then test again. If the settings are still not responding please check your caching settings and only use these ones: https://forum.tagdiv.com/cache-plugin-install-and-configure/
if the issue is still there please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate.

Thank you!

Hello,

Please make sure you installed the the properly by using this guide: https://forum.tagdiv.com/install-via-ftp/ Then make sure you update your visual composer plugin to the latest version by following this guide: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ and disable all other plugins except visual comsposrer, clear cache and reset cdn files.
If you use a child theme=, make sure you switch to the main theme to rule out any issues regarding the child theme.

Thank you!

You can try it out as Chris suggests but if something goes wrong, make sure you roll back to the previous version of the plugin. As it is a version change it will probably need a few adjustments from the theme side. Worst case scenario…you will get a php error or a white screen so you will have to rename the plugins folder and roll back to your previous version of VC. There is nothing wrong in registering your plugin if you already have a copy, it’s just that we did not get the change to implement the correct fixes if something goes wrong.

Thank you!

Hello,
Please follow this topic: https://forum.tagdiv.com/topic/reviews-and-older-versions-of-theme/
Thank you!

Hello,

I;m not sure I understand exactly. The theme width is not dynamic. The theme width is fixed and will be the same on all sites. Please provide a link to your site so I can inspect it and provide more details to your problem.

Thank you!

Hi,

Now I’m not sure what you want to do. Do you want to remove the text from the buttons so you have a share button with no text on it, or remove the button altogether.
If you want to remove the button , you cannot do it from the translation setting. What you can do here is translate it to a simple space (space key) and you will no longer see text on these buttons.
But if you want to remove them you will only be able to do so from the theme code: http://screencast.com/t/LfWXrqgxxqQ
If you want to remove all the buttons at once, you can simply deactivate the widget from here:
http://screencast.com/t/1PUmGGmkECL

Thank you!

Hi,

Sorry but our modules and blocks do not support a video player in the thumb. You have to access the post to see a video, there is no setting to access it directly from the theme modules.

Thank you!

Hi,

You can make the link open in a new tab by simply pressing the open in new tab button when adding the link to your post: http://screencast.com/t/gqJzhA3AqT
You have to press the little gear wheel for link settings though when you create a link.

Thank you!

Hi,

Well it seems to be up and running again: http://screencast.com/t/uwt1zFLD7s4g
Facebook sometimes provides errors and you have to wait a bit and try again.

Thank you!

Hello,

You need to make sure the images are larger than the thumb itself. If your images are wide, they cannot show properly in a square thumbnail. Pleas make sure your images are as close to the aspect ration of the block as possible. And then regenerate your thumbs.

Thank you!

Hi,

You can do it using the page id as above. Here is a sample code :

.page-id-12392 .td-module-comments{
display:none!important;
}

Thank you!

Hello
Please provide a link pointing at the element so I can inspect the element and figure out what is is.
Thank you!

Hello,

For a youtube playlist you have to place the video id;s not the playlist ID’s This is a very common mistake. The youtube playlist needs to create the playlist on your site, not render a pre-made playlist from youtube. You will have to add the video id’s manually in the playlist element like this guide suggests: https://forum.tagdiv.com/video-playlist-2/

Thank you!

Hello,

Please make sure you use SEO yast to have control over what google shows in the search
https://yoast.com/wordpress-seo/
If this is causedc by a plugin, you will hjave to disable all plugins except visual composer, clear cache and reset cdn files. Then have google rescan your site.

Thank you!

Hi,

There seems to be a misunderstanding, sorry about that. Our theme does not have any preview of the fonts. You can follow the links provided by Chris to preview them.

Thank you!

Hello,

Unfortunately, the Related Articles feature has been designed to use only the posts from the same category which can be filtered by categories and tags. If you want to change the functionality from this block, you should alter the code from the theme core file where the code is created, like this -> http://screencast.com/t/xTxHRlUhgl If you have a solid knowledge of PHP and HTML you should implement it yourself, otherwise please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!
Another alternative for you would be to disable the Related Posts block and add in that section with do_shortcode method a simple block which you can filter it by latest articles from entire site and your problem will be solved. Also, you can give the similar name to your block, like Latest Articles. As a hint, you can see here an example to post template style 1, like this -> http://screencast.com/t/Ns3rVIIf

Thanks for your understanding!

Hi,

Our theme does not provide such a feature. You can place a custom link on a background image from the background ad section of the theme panel: http://screencast.com/t/X7snLfyRUDg but there is no option to place an adsense on the background. You can try to use and ad plugin that maybe provides such functionality.

Thanks.

Hello,

The mobile theme will require you to add content to your mobile editor on pages. Please follow this guide toi learn about the mobile theme functionality: https://forum.tagdiv.com/the-mobile-theme/

As for the update of visual composer please follow this link: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Thank you!

Hello,

Please make sure you change your logo in the header section of the theme panel and clear cache afterwards.

Thank you!

Hello,

Unfortunately the theme panel cannot be translated. You can only translate the front-end theme elements.
It can be done but you will have to manually translate each element in the theme files.

Thank you!

Hello,

You will have to specify in the woocommerce plugin settings which page you want to use as a shop: https://docs.woocommerce.com/document/woocommerce-pages/

Thank you!

Hello Anthony,

Our theme does not place any ads from it’s code. The ads added by the theme demo, are found in the theme panel -> ads section: http://screencast.com/t/sjg8cge0ro
Please provide a link to your site and an example of such an ad.

Thank you!