Hello,

We have not tested wp fastest cache, that is why we cannot recommend it. We only tested wp super cache. Here are a few useful guides to increase your site loading speed:

– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cloudflare-cdn/

Thank you!

Hello,

We do not recommend adding shorcodes manually into the post. The latest version allows you to create a custom post template using the new cloud library plugin: https://www.youtube.com/watch?v=BC-gCCy80Gw
As for the sidebar, you can add a social counter widget, but not the standard share buttons in the sidebar.

Thank you!

Hello,

Please check this article: https://tagdiv.com/newspaper-theme-whats-new-v-9/

Thanks.

hello,

You get this result because of the theme cropping system. The thumbnail crop is a center-top crop, not a center-center one. This is mentioned here: https://forum.tagdiv.com/featured-image/

Thank you!

Hello,

You can download the patch here:
http://cdn.tagdiv.com/wp-content/uploads/2018/08/patch_8.8.2_9.0.zip

Thank you!

Hello

Sorry but our theme modules and blocks do not grab the post tags. There is no such functionality present in our theme.

Thanks.

Hello,

The mobile start page will be the same as the desktop theme if you do not use the mobile theme plugin. If you use the mobile theme plugin. It will be converted to a predefined style. Please read this guide: https://forum.tagdiv.com/the-mobile-theme/

Thank you!

Hello,

1) Here is an example of how you can impot a cloud template: https://forum.tagdiv.com/tagdiv-cloud-library-plugin/
Here are a few video guides:

2) Sorry but our theme does not have such functionality. The featured image spot will show both the image and video, but there is no option to only show one or the other as you mention.

Thanks

I’m not sure what you mean. Do you want to have a menu item that also shows the header and footer inside of the menu? That would mean you will have 2 headers and 2 footers on the same page. This is not possible with our theme. Sorry.

hi,

This is because you use the mobile theme plugin. Please read this guide: https://forum.tagdiv.com/the-mobile-theme/

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except the page builder and woocommerce, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

Sorry but for the moment the theme does not have any such option. It is a simple icon that keeps the menu, there is no spot to add a text next to it. yo ucan change the mobile menu icon using this guide: https://forum.tagdiv.com/topic/how-to-change-icon-on-mobile-menu/

Thank you!

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!

Hello,

Sorry but unfortunately we will not be able to help with the S2Member plugin as it is not a tested and recommended plugin. Untested plugins implementation is not covered by the theme support.

Thank you for understanding.

Hello,

The footer instagram widget can be removed from the theme panel here: https://www.screencast.com/t/lxvUvc9n8BM
It seems you also have a custom Instagram implementation in your widgets area.

Thanks

hello,
You must change all of the instances of the social counter. Changing it in one place will not affect the other place the widget is used. For example, changing it on pages, will not affect it on posts if on the page it was implemented directly into the tagdiv composer and on posts it is added as a widget in the sidebar area. You will have to change both the page element and the widget in the WordPress sidebars area.

Thank you!

Hello,

Sorry but our theme does not provide any way of converting a standard WP galley to a tagdiv slider gallery. The gallery is set when creating it. There is no option to change all galleries to a tagdiv slider gallery.
You can implement a slider gallery like so: https://forum.tagdiv.com/gallery-2/

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

Please provide a screenshot of these elements. What are you trying to remove but cannot? I’m not sure what elements are all and featured?

Thanks

How are you implementing the shortcode into the pages?
Shortcodes need to be implemented trough the column text element like so: https://www.screencast.com/t/LFAFqmzqyfIO

Thank you!

Hello,

Please use this guide to implement custom fonts in the theme: https://forum.tagdiv.com/font-customization/
As for the GDPR settings, I’m not sure what you mean. Our theme is GDPR compliant but does not provide any ‘settings’ in this regard. WordPress itself does not have any settings because there are none to provide. Avada facilitates maybe the use of certain implementation required in particular cases, but the GDPR implementation has to be made by each user in particular.

Thank you!

Hello,

Usually when we got reports of resetting theme settings or theme activation, there was a plugin involved. You will have to identify which one of your plugins cause this issue.

Thank you!

Hello,

The Instagram will not work in the version you use. you need to update the theme and plugins
Please use this guide to update your theme: https://forum.tagdiv.com/how-to-update-the-theme-2/
Use this guide to update the plugins: https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/

Thank you!

Hello,

Sorry but the new cloud library templates were not tested in a multi-site environment
Please try the cloud template in a non multi-site and see if you still get the errors mentioned.
it could simply be a plugin conflict as I see a mention of a plugin called wp-explorer that could be providing the error.

please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

The add new button was moved in version 8.8.2: https://www.screencast.com/t/2YVMFFXH
it no longer shows up here: https://www.screencast.com/t/Qr4RosaFIU

Thank you!