Hello,

We always recommend getting rid of pirated versions and installing the official version of the theme. We have never seen that logo before. It does not come from our theme.
https://null24.net/ is a well known pirate that is providing illegal/pirated copies of most themeforest themes.
SO yes…you are dealing with a pirated version that could harm your site in all matter of ways. The most obvious one being security threats that could have been injected into the code in these versions.

Thank you!

Hello,

If your homepage is a blog list set like so in the wp settings: http://screencast.com/t/MqTmYurq then you can control the number of posts to display from the same screen. If you have a custom page set created in visual composer, then you need to use the block settings and set the number of posts you want displayed in each block: https://forum.tagdiv.com/block-settings-guide/

Thank you!

Here are 2 guides that should help you in updating the theme and visual composer:
https://forum.tagdiv.com/how-to-update-the-theme-2/
https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Thank you!

Hello,

I’m not sure I follow. Your image sizes in your block 4 is the same as on our demo: http://demo.tagdiv.com/newspaper/block-4/ It is not smaller.
If you want it to be smaller then you need to alter the theme code for that. you can use the theme api system like so: https://forum.tagdiv.com/td_api_thumbupdate/

Thanks

Hello,
The problem you mention is a simple filtering issue. Yopu need to set particular posts or categories to particular blocks. If you publish a new pot it will show up in the block you have set to show latest posts from the category you post your article in. If your grid is set to show all the latest posts, then that is where the post will show up first. You need to read this guide: https://forum.tagdiv.com/block-settings-guide/ andf make use of the theme sorting options to get the result that you want. You can use offsets or different filtering methods to show the new posts in the block that you want.
Thank you!

Hello,

Unfortunately our heme does not have bulk edit options for the post template. The post template needs to be added on each post separately. There is a global setting to apply one post template to all posts at once but not specific post formats such as the video post format. The option only works if no post template is already specified on the post.

Thank you!

Hello,

The baby blog demo was built with a revolution slider element so it requires the revolution slider plugin to be installed and active: https://forum.tagdiv.com/how-to-install-revolution-slider-v5/ and then you need to import he baby blog slider like so: https://forum.tagdiv.com/import-revolution-sliders-on-demos/
This is only if you want it to have a slider. If you do not want the slider you can always edit the page and remove the revolution slider element on the homepage and replace it with your own content.

Thank you!

Hello,
Underneath the image of the mobile theme there is a link to this topic: https://forum.tagdiv.com/the-mobile-theme/
Please read it as there are instructions on how to install it there.
Thank you!

Hello,

Unfortunately our theme does not have the options you require. If you want to remove the theme top menu you can do so from here: http://screencast.com/t/rNRdCf0AeQ but iff you do so, you will not have a sign in widget anymore. This is the way our theme was set up. The top menu elements and main menu elements do not have options to remove and/or replace them. It can only be done through customization.

Thank you!

Hello,
Please disable all plugins except visual composer, clear cache and reset cnd files if you use it. The try to re-save the permalinks. Please also test this on a WP default theme as our theme does not control the permalinks, but rather wordpress.
Let us know how it goes.
Thank you!

Hello,

This actually depends on 2 factors. The first one is the post template that you use. Different post templates display differently on mobile devices.
The second factor is the mobile theme. If you use the mobile theme plugin, the post template will be converted to the default template on mobile so there will be no way to show the post on mobile like on our demo if you use the mobile theme plugin.

I hope this helps.

Thank you!

Hello,

Please use this guide to set your homepage: https://forum.tagdiv.com/homepage-how-to-build-and-set-it/
You can experiment in visual composer to create your very own layout on pages.

Thank you!

Hello,

We have no such reports of crashes happening when VC is not installed. The only safe method of updating Visual composer is this one: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ The process should not take more than a couple of minutes.

Thank you!

Hello,

You do not need to buy an extra license for a multi-site platform. You can u the one license as long as your multi-site is part of the same project.

Thank you!

Hi,

Block 13 has 2 fonts set to it as any other block. There is a post title and an excerpt. The title is ‘ROBOTO’ and the excerpt is ‘OPEN SANS’

Thank you!

Hello,

Please try to put the amazon code inside a post in text mode and see if it gets displayed. We have not tested our ad spots with amazon ads but they should work. If you ads are non adsense we recommend using this method: https://forum.tagdiv.com/using-other-ads-non-adsense-ads/
Test the ads on a wp default theme as well to see if the ads are accepted by wordpress at all.
Alternatively you can use the adrotate plugin to bypass the theme ad system entirely.

Let us know how it goes.
Thanks

Hello,

Well if the images are only 640 px width and the text is 696 px, then the image will not be able to stretch as our theme does not stretch images. It only crops them. Unfortunately there is no automatic way of changing all posts at once from the theme or wp setiongs. One solution would be to use this css to try to force 696 px on the image:
.td-post-content .alignnone, .wpb_text_column .alignnone, .td_block_text_with_title .alignnone, .woocommerce #tab-description .alignnone, .mce-content-body .alignnone{
margin: 0 0px;
width:100%!important;
}

This code will work if your images have no alignment. if you have an alignment set to them from the wp settings then another code is required. Please specify the alignment you have on your images if you have one.

Thank you!

Hello,

I’m not sure I understand this properly. Do you want to remove the title? If this is what you want you can do it with this code:
.td-post-template-3 .td-post-header header .entry-title{
display:none!important;
}
The meta information such as the author and date can be removed from the theme panel: http://screencast.com/t/5fA4vXdWHRA2

Thank you!

Hello,

The mobile theme will not allow any blocks to be added on posts. It only uses on grid created specifically for the homepage and the rest are modules again created specifically for the mobile theme. The theme blocks you can see on desktop cannot be used on the mobile theme as it;s a totally different theme. You must think of the mobile theme as a separate theme that does not have those elements. You cannot use an element from one theme on another. If you want to have the default blocks from our theme on mobile, simply deactivate the mobile theme and use the standard responsive version. That way the mobile version will be able top provide the blocks you need if you add a block to the post template with a do_shortcode function.
As for the social icons, there is no easy way of adding a new social network. They are hard-coded and can only be altered from the theme files.
Here are a couple of examples:
https://forum.tagdiv.com/topic/add-a-linkedin-button/
https://forum.tagdiv.com/topic/so-i-added-a-stumbleupon-sharing-button/

Thank you!

Hello,

This is most likely a plugin conflict. Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. ALso remove any javascript compression you seem to have active on your site. Then test the menus again.
let us know if you still have issues with the menu.

Thank you!

Hello,

Please disable all plugins except visual composer, clear cache and reset cnd files if you use it.
If you use wp super cache, please use this method for a temporary fix until they update the plugin:
https://forum.tagdiv.com/topic/mobile-theme-problems-3/
If you still have trouble with this, please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate.

Thank you!

Hi,

If you cannot manage this customization yourself we suggest hiring some help as we have no customization department and we cannot offer any customization services at the moment.

Thank you!

Hello,

I have tested this on my end but I could not recreate the issue. The 2 images were positioned properly on each smart list. There was no image removal. Different smart lists move one image on top or on the bottom of the post as different smart lists have different styles but images do not get removed. Test out different smart lists as there are 8 to choose from and see the different results.

Thank you!

Hello,

If a thumb is not created, then the theme will use the full image and re-size it to fit the container. If you want to have proper thumbnails, please make sure the thumb is activated from here: http://screencast.com/t/IpQ7UviEvEp and then regenerate thumbnails so the theme can grab the proper image size.

Thanks.

OK,

Please contact us when we can take a look.

Thank you!