Hi,
Well it’s an image that does not exist on your site. Please change the path in the specified link. I suspect it;s an ad provided by the theme as an example and the image got deleted. Please check your ad spots and remove the demo ads: http://screencast.com/t/CyryYaKXRNI
Thank you!

Hi,
I provided 2 pieces of code, not just the one you mention. The second one in my reply above is for the underline.
Thanks.

Hi,

For the first request please follow this topic: https://forum.tagdiv.com/topic/open-source-and-via-in-a-new-tab/
As for the quotes on mobile: The color of the quotes is affected by the theme accent color:
http://screencast.com/t/gUVdFGDGIdg
Unfortunately the font family and font style can only be changed with css as the mobile theme has no font customization at the moment. You can use this method to load a new font with css: https://forum.tagdiv.com/topic/how-to-change-font-for-text-logo/
and then use this css to set the font family and size for the quotes on mobile:
@media(max-width:767px){
.td-post-content blockquote p{
font-family:mycustomfont!important;
font-size:25px!important;
}}

Thank you!

Hi,
Please note that we only work Mon-Fri so during the weekend we will not be able to provide any support. We will be available on Monday.
Thank you!

Hi,
Unfortunately content that is left outside the smart list will always be visible. A smart list will slide all of the content inside the h3 or other heading tags you chose for the smart list. Other text is not affected by the smart list so there is no way of hiding the post content on another slide. Sorry.
Thank you!

Hi,
At the moment there is no plan on adding this feature so I can’t say for sure if we will implement it and when. For the moment there is no simple solution for it.
Thank you!

Hello,
We did implement the new mobile theme in newspaper 7: https://forum.tagdiv.com/the-mobile-theme/ but infinite scrolling is not part of the new project.
Thank you!

Hi,
I have checked your site and all seems to function as expected. Maybe it was a plugin that caused this and you since then removed it. plugins are the number one reason for js errors.
Thank you!

Hello,
Unfortunately I cannot say for sure either if google will conflict with both these entries but if you really want to remove the theme article schema you can simply comment out this part of the function:
http://screencast.com/t/jAsS6hlgEXr
I hope this helps.
Thank you!

Hello,

Page speed is a very personal thing and can depend on lots of variables starting from the host and all the way down to the plugins that you use. Plugins play a very big role in page speed. so please test it out with all plugins disabled excepot visual composer and wp super cache, clear cache and reset cdn files. Then test again and see if there is any plugin slowing you down.
Based on your pagespeed score you get pretty high scores. You get 87 points on desktop and our demo gets 89. The difference is very small between the 2.
The first load however takes quite a bit of time so unfortuantely there is little you can do from this side as the first load can only be adjusted from the server. Here is an example from drupal: https://www.drupal.org/node/526092

I hope this helps.
Thank you!

Hi,

You can manually add a container in the theme files like so: http://screencast.com/t/wNdetw3J

    ?>
    <div class="headertitle">Advertisment</div>
<?php

and then use this css for positioning:
.headertitle{

position: relative;
    top: -29px;
    display: table;
    margin-left: auto;
    margin-right: auto;
}

result: http://screencast.com/t/770gRWQ4YIAj

You can use the same method on the footer but for this you need to edit the footer template files. each footer style has it;s own file: http://screencast.com/t/SkHrMEzZ

I hope this helps.
Thank you!

Hello,
If you want to alter the theme thumbs, it will require a bit of coding skills to add the new size for thumbs and css to adjust the positioning for the new thumbnail. Please use this api guide to see how you can add a new thumbnail: https://forum.tagdiv.com/api-thumbnail-introduction/
Thank you!

Hi,
Please disable all plugins except visual composer, clear cache and reset cdn files. then use this guide to fix the images: https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
Let us know how it goes.
Thank you!

Hi,

Unfortunately there is no official solution for this as our theme only uses the media library for featured images by default. People managed to code it in or use external plugins but even then they needed customization to work properly. It will require coding skills. Unfortunately we cannot help in this matter as we cannot offer any custom work at the moment. If you want to tackle this task you can hire a freelancer from sites like studio.envato.com
https://forum.tagdiv.com/topic/how-can-we-use-external-image-link-as-a-featured-image/
https://forum.tagdiv.com/topic/featured-image-from-external-url/

Thank you!

Hi,

I’m not sure I understand this correctly so I’m going to provide both solutions.
If you want ALL menu items to be the same color only a different one, it can be changed from the theme panel here: http://screencast.com/t/OHQU7aVpwv
If you want to have different colors for different menu items (you only have one at the moment) then you need to use css like for example , for your current menu item You will have to use this code:
.menu-item-741 a{
color:Red!important;
}
.menu-main-menu-container .sf-menu .menu-item-741 a:after{
background-color:red!important
}

Every menu item has it;s own class with a unique number to it. You can use this code for other menu items and just change the color and the number in the code to match the menu item class number.

I hope this helps
Thank you!

Hi,
Thank you for understanding. We do listen to our users and we do our best to provide the best solutions we can but some are more accessible than others. We are not saying we won’t make wpml compatible though. Maybe in a future version of the theme we will be able to find a solution for the plugin implementation.
Thanks.

Hello,
Please upodate your theme to the latest version by following this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ and also update your theme plugins by disabling and deleting files for your current plugins and installing the ones provided inside the theme package
If the problem is still there after the update, please also disable all plugins except visual composer, clear cache and reset cdn files.
Let us know if you still have trouble with this.
Thank you!

Hello,

Unfortunately our theme does not manage feeds and there are no options for feeds in the theme panel. You will have to use a few rss plugins that can help you on your task. Unfortunately I cannot recommend any as we have not tested any.

Thank you!

Hello,
Unfortunately the theme panel does not provide statistics for your ads. It will only render the ad itself, but there is no tracking implemented. This is done by your ad provider or wp plugins like https://wordpress.org/plugins/wp-statistics/ (not tested).
Thank you!

Hello,

We had no reports of this yet as the method we used on both http and https allows for both loading methods but if this is the case and google can no longer provide the fonts with this method, we will fix it in a future version. if your method works fine, use it and I will add this on our list for further investigation and if we find that it needs fixing it will most definitely get done.
As for the update, unfortunately there is no update proof method of modifying the theme files.

Thank you for your message!

Hello,
All of the mentioned titles can be changed from the built-in translations panel here: http://screencast.com/t/fhSKoDX64t
You can either load the Spanish translation directly or type in the translations for each element you want translated.
Thank you!

Hi,

Please disable all your plugins except visual composer, clear cache and reset cdn files. This is most likely a plugin conflict. Also try to identify what is different in that particular category if plugins are not the cause. Please provide a link to your site if the problem is still there so we can investigate.

Thank you!

Hi,

If you want to remove the hover effects and not rem,ove the lazyload animation, you have to use this css:

.td-grid-style-1.td-hover-1 .td-big-grid-post:hover .td-module-thumb .entry-thumb{
transform:initial!important
}
.td-grid-style-1.td-hover-1 .td-module-thumb a:last-child:before{
opacity:0!important
}
Add the code in the theme panel-custom css box.
The downside is that the code also removes the gradient so images become brighter and make the text a bit hard to read especially if you have light colors in your thumbnails.

I hope this helps.
Thank you!

Hi,

If they do not show up, you should look in the plugin settings under role manager and make sure all elements are selected from here: http://screencast.com/t/rQAxwSDAK3kK

Thank you!

Hello,

There are 2 sliders available in our theme. The first is a simple slider with one thumbnail: http://demo.tagdiv.com/newspaper/ios-slider/
The second one is a big grid slide that has 4 thumbs in a grid layout: http://demo.tagdiv.com/newspaper/big-grid-slide/
For the big grid slide element please make sure you filter minimum 8 posts so it has enough posts to slide. When you add the element in visual composer, the default post limit is 4 so it will not slide with only 4 posts.

I hope this helps.
Thank you!