Hi,

I replied on the envato platform for your request. Here is my reply:

I can’t say for sure where those words are coming from. Please search through the translation panel of our theme for these 2 words and if they are in this list: http://screencast.com/t/IxHffA4UyU then the words could come from another source. I could not find the words on your site though so I can;t say for sure where they come up. If you cannot find the translation for these elements in the theme panel please provide a link that has these elements so I can inspect them.

If you have any further question on this please reply here as the envato platform is mostely for pre-sale questions.

Thank you!

Hi,

Our theme use the wp_enqueue_style function to load the stylesheet: https://developer.wordpress.org/reference/functions/wp_enqueue_style/
You can find the function called in these files:
http://screencast.com/t/PMy6F1MWYh

I hope this helps.
Thanks.

Hi,

Unfortunately I can’t say for sure what and how you customized the template and what you added or removed. If you are the one that customized the template, you should undo your last modification to restore the file to it’s previous state. Unfortunately when it comes to modifications, you have to be always have a back-up of your work as there is no update-proof way of altering the theme files.
If your customization is not made with code and it;s just visual composer you have trouble with, please provide more details and a link so we can inspect so I can provide a better answer as I can;t say much based on what information you provided.

Thank You!

Hello,
You can change the names for the sign in/Join from the translations panel here: http://screencast.com/t/9QxgTzt1rWlW
Thank you!

Hi,
Unfortunately this is not officially tested so I cannot provide any solution for a plugin we did not test. Sorry. Maybe our users can help if they found any other way of using it.
Thank you!

Hi,

The custom css box does not accept html inside it. You need to only use css , not div tags or a tags directly. It cannot work that way. If you want to add a background to a particular category you need to only use the css like so:
.category-53 .td-category-header {
background-image: url("http://enewsvid.com/wp-content/uploads/2016/05/enewsvid_background.jpg");
background-size: 100%;
background-repeat: no-repeat;
background-position-y: -110px;
}

I hope this helps.
Thank you!

Hi,

There is a way of making them pull posts form the same category if you have the coding skills for it. Please follow this post to see hoe it can be done: https://forum.tagdiv.com/topic/next-previous-article-limit-to-category/

I hope this helps.
Thank you!

Hi,

This is a known issue and is caused by a css rule you added to your logo to re-size it. Please remove the css from the theme panel. if you want to have a re-size you need to use another css code as the logo css got changed in newspaper 7.
You can use this code instead:

.td-header-sp-logo img {
width:130px!important;
}

Thank you!

Hi,

You can find the latest version of the plugins in the main archive you download from envato. Please download the latest version of the theme (7.1.1) and in that archive you will find the plugins folder: http://screencast.com/t/y5dNPZBn13

Thank you!

Hello,

Please try to disable all plugins except visual composer, clear cache and reset cdn files if you use it. I see the image gets re-sized but not from our theme. It must be an image optimization tool like maybe photon from jetpack.
Let us know how it goes.

Thank you!

Hello,
Unfortunately our theme does not provide such options. Sorry. I can’t recommend any plugins for it either as we have not tested any such plugins with our theme. Maybe one of our users can help if they tried something similar.
Thank you!

Hi,

Please disable all plugins except visual composer clear cache and reset cdn files. This should rule out a plugin conflict. If the problem is still there afterwards, please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and inspect the issue. Also include a link to this topic so we can identify you.

Thank you!

Hi,
You can remove the All section of the ajax filter by simply removing any name from this field: http://screencast.com/t/Bw4n3TIxH
Thank you!

Hi,
if you say you modified the theme code, it is possible you did not replace all files when updating to not lose your customization? Please make a back-up of your modification and replace all the theme files and check again. you need to make the update properly. If the problem is still there after a clean update and the theme tested in it;s default state, without other plugins or customization, then you can send us an email at contact@tagdiv.com and provide wp-admin so we can investigate this issue. Also include a link to this topic.
Thank you!

Hi,
It can be done from the widgets area of wordpress: http://screencast.com/t/zm9oZGtPPQB
Here is an example of a block in a sidebar and the settings for it: http://screencast.com/t/pEE0SmW3
The settings found in the widgets area are the same as the ones in block settings in visual composer. Please read this guide to see how you can customize blocks in our theme: https://forum.tagdiv.com/block-settings-guide/
I hope this helps.
Thank you!

Hello,
The block title is exactly as it suggests. it;s a block title. That is the default block title that the theme sets to your block. This can be removed but if you use the ajax filter, there MUST be a block title, otherwise the default one will show. Please access your sidebar and change the name of the block to the name you prefer.
http://screencast.com/t/jFd05S52pe
Thank you!

Hello,
The related articles work like so https://forum.tagdiv.com/related-articles/ you can filter them either by the same category or the same tag.
As for the next/prev, they do not detect the category. It will bring up the next post based on the post id.
This option cannot be customized.
Thank you!

Hi,
If you also use wordfence, please change the firewall to learning mode as suggested by this topic: https://forum.tagdiv.com/topic/cant-save-theme-settings/
If the problem is not solved by this, please disable all plugins except visual composer, clear cache and reset cdn files.
Let us know how it goes.
Thank you!

Hello,
Ajax errors are usually due to js errors: http://screencast.com/t/4jYdbMwZn
This can be caused either by a plugin or the modification you made. First try it without plugins disable all of them except visual composer, clear cache and reset cdn files. The check again. If the problem is still there, it means your code needs adjusting.
I hope this helps.
Thank you!

Hello,
you did not miss anything. Block 6 displays titles above the image as you can see on our demo here: http://demo.tagdiv.com/newspaper/block-6/ please try out a few of the other blocks and see how they display content.
Thank you!

Hello,
The plugin is provided free bundled with our theme but it cannot be activated . The version we provide is a free version that has no activation code. The plugin authors did not implement different conditions for the free versions so the message will not be displayed if you receive a free license. The same applies to visual composer.
http://screencast.com/t/nnK9Vxmr9b
Thank you!

Hello,
If you want to filter a sub-category, then you need to follow this guide as it explains exactly how to filter sub-categories: https://forum.tagdiv.com/block-settings-tutorial/
Hoe this helps.
Thank you!

Hi,
Unfortunately our weather widget is not based on the user location but rather the admin location. You enter the location from the settings in the back-end but this does not change based on the user/visitor. The weather widget was not built with this feature in mind.
Than you!

Hi,
If another g+ account provides the correct values, then it maybe has something to do with your g+ account. Please check to see if it;s set to public as this is needed by the plugin to grab the info. Please provide a link to your site so we can inspect the g+ counter.
Thank you!

Hi,

The speedbooster plugin will move the css to be loaded last so this means all your styling will be loaded last. if you want to bypass this behavior, please make your css changes directly in style.css. Speedbooster and css styles are for advanced users so if you do not have the proper css skills to do it, we suggest hiring a freelancer to help out.

Thank you!