Hi Greg,

This seems to be a plugin conflict as you have a js error in your console: http://screencast.com/t/LA5gCa1WI
Images are not disaplying as the image animation effect (lazyload) breasks first upon a js error. If you disable lazyload from the theme panel, your images will display again, but the problem will not be solved as other parts of the site that use javascript could also break if you have this conflict. The best thing to do is disable all plugins except visual composer, clear cache and reset cdn files. Then enable plugins one by one and see which one causes the issue.

Thank you!

Hello,
We understand this and we are aware that CPT’s are widely used, but our theme has limited CPT support at the moment. We do try to improve this on every update and we will get there in future versions. At the moment though there is no easy solution for it. Sorry for the inconvenience.
Thank you!

Hi,

In order to swap the position of these 3 elements you will need to alter the theme files for every post style that you use. Every post style you select from the post settings have their own file (14 post styles) so you will need to edit the files for every post style you use.
Every post style has 2 files for it. A loop-single file and a single_template file. The comments are added in the single_template files but in order to position them differently you need to remove them from the single_template files like so: http://screencast.com/t/APPPLjxrXdZ2 Once you do this for every file, the comments will be removed. Now we must add them again in the other files. The loop-single files like so: http://screencast.com/t/iNBehefheTe
Here is the code needed:
<?php comments_template('', true);?>

I hope this helps.
Thank you!

Hello,

This could be a caching issue or a plugin conflict. please try to disable all plugins except visual composer, clear cache and reset cdn files. Then check the fonts again.
Let us know how it goes.

Thank you!

Hello,
If it’s a new parameter from adsense it is possible that the theme cannot recognize it so you can try an alternative ad system like adrotate and then insert the adrotate shortcode in the theme ad spots. This way the adsense code will remain intact.
Let us know how it goes.
Thank you!

Hello,
There is nothing to ‘fix’. Newspaper 7 works. If there was a problem with it, you could see it here as well: http://demo.tagdiv.com/newspaper/
The problem is not the theme but your install. There is something affecting the css. Please try to create a sub-domain and install a fresh version of wp and a fresh version of the theme (version 7) there. If you still get the error there as well, please send us an email at contact@tagdiv.com and we will look into it to figuire out the cause of the problem.
Thank you!

Hello,

You can use this css trick to remove the sticky menu on desktop and tablets:
@media(min-width:767px){
.td-affix{
display:none!important;
}}

Add the code in the theme panel->custom css box.
Thank you!

Hello Edward,
I will add this suggestion to our update list and pass this information on to the development team Hopefully we will be able to implement such a feature in a future version of our theme.
Thank you for your suggestion!

Hi,
Please try this code and it should bring the icons back on mobile:
@media (max-width: 767px){
.td-header-top-menu-full {
display: block!important;
float: right!important;
}
Thank you!

Hi,

It’s added with css as a custom pseudo element in css: http://screencast.com/t/QCzKEehJG0WT

Thanks.

Hi,

Please use this code in all of the 3 places provided in the screenshots in the referenced topic.


$excludedauthors = array(2,3);
if (in_array($this->post->post_author, $excludedauthors)){
return;
};

Change the users in the array with your own id’s.

Thank you!

Hi,
Sorry but we have not tested this and cannot say for sure what goes wrong. The recommended ecommerce plugin to use with our theme is woocommerce so we have no idea how shopify should work. Sorry.
You can hire a freelancer from sites like studio.envato.com to helkp out as the theme code probably needs to be adapted for that button to work.
Thank you!

Hi,

You can post the time next to the date by following this topic: https://forum.tagdiv.com/topic/show-date-and-time-on-each-post/
For the updated time however, you will need to alter the theme files as there is no option for this.
Please follow this topic: https://forum.tagdiv.com/topic/how-to-make-this/

Thank you!

Hi,

1) If a video is not repsonsive it means the implementation is not done correctly. Please only use the video url and paste inside the post content. You most likely get a fixed width for your video and a fixed width is not repsonsive. Please provide a link to your site pointing to such a video so i can inspect it.

2) Using a small featured image is not a good idea as our mofules and blocks need thumbnails created from images that are at least the size of the featured image. if your image is smaller than the thumb needed for a particular block, then a grey area will display to fill in the gap. We recomend using at least a 800 x 600 image for optimal results. Here is a list of thumb sizes used in our theme: https://forum.tagdiv.com/theme-thumbs/
If you still want to use small images, then please proivide an example and i will provide the proper css for centering them. (different post styles display the featured image differently: https://forum.tagdiv.com/post-templates-2/ )

Thank you!

Hi,
Please update your social counter and make sure you have version 4.0 of the plugin . Deactivate and delete files for your current plugin from the wqrdpress plugins settings and then install the counter from here: http://screencast.com/t/UYICXrvUUVy
Thank you!

Hi,
If standard posts display the same, please send us an email at contact@tagdiv.com and provide wp-admin so we can login and inspect the issue.
Thank you!

Hi,
That is a very old documentation. The docs are posted here on the forum that apply to versions 6+ (upper right corner of this page): https://forum.tagdiv.com/newspaper-theme-documentation/
There is no more customizer for a long time. Everything is done through the theme panel. Please read the current documentation to see how you can set-up your theme.
Thank you!

Hi,
Please try to deactivate all plugins except visual composer, clear cache and reset cdn files. This is most likely a plugin conflict.
If you still have trouble with this, please provide a link to your site so we can inspect it.
Thank you!

Hi,
Both your issues are most likely related to caching. The menus and the icons from font awesome. Please clear all caches either from the browser, a cache plugin, a cdn server or the hosting.
I have tested the font awesome icons and they do not remain after disabling the plugin.
Thank you!

Hi,
Sorry but the lightspeed plugin is not tested with our theme. The recommended and tested plugin to use is WP Super cache. Plugin implementation is not part of the theme support unfortunately.
Thank you!

Hi,

This issue seems to be connected to the new version of wp and the htaccess file as this topic suggests: https://forum.tagdiv.com/topic/header-broken-after-update/
Or another case, a plugin conflict: https://forum.tagdiv.com/topic/cannot-modify-header-information-2/
Please try to check your htaccess or disable all plugins except visual composer, clear cache and reset cdn files.
Also if you use PHP 7, please note that this is not yet tested with our theme so it could provide a few errors. if this is the case, please revert to PHP 6.

Let us know how it goes.
Thank you!

Hi,
In order top do this you will require basic coding knowledge. For the social icons in the header and footer you need to ad nofollow here: http://screencast.com/t/a5cQwCHql
For the social counter plugin: http://screencast.com/t/HeYxlk9y
Please use this refference to see how to properly insert rel=”nofollow” : http://www.w3schools.com/tags/att_a_rel.asp
Thank you!

Hi,
The smartlists are very sensitive to open html tags. Please try to edit your smartlist posts in text mode and make sure the heading tags are closed properly. Open elements ten=d to break the sidebar.
Thank you!

Hi,
If you check our demo in the structure data testing tool there are no errors found. Please follow this topic https://forum.tagdiv.com/topic/user-registration-doesnt-work/ and try a few solutions posted there to see if the problem gets fixed.
Let us know how it goes.
Thank you!

Hi,
This is what I’m trying to say: there are no more social icons on mobile. They are all inside the menu. Maybe you had the old modification that foprces the socialicons to display on to pof the menu from newspaper 6. The css code we provided here for most people that requested mobile social icons. Please provide a link to your site so I can inspect it and see if this can be done through css.
Thank you!