Hi,
Please follow this topic to see how you can add a new template: https://forum.tagdiv.com/api-single-template-introduction/
The theme API is for advanced users only and is not covered by the theme support as it represents customization. There is no step by step tutorial on how to do this as it requires coding knowledge and adaptation of the code to your own custom template. If you do not have the proper knowledge we recommend hiring a freelancer from sites like studio.envato.com
Thank you!

Hi,

This issue seems to be connected to the new version of wp and the htaccess file as this topic suggests: https://forum.tagdiv.com/topic/header-broken-after-update/
Or another case, a plugin conflict: https://forum.tagdiv.com/topic/cannot-modify-header-information-2/
Please try to check your htaccess or disable all plugins except visual composer, clear cache and reset cdn files.
Also if you use PHP 7, please note that this is not yet tested with our theme so it could provide a few errors. if this is the case, please revert to PHP 6.

Let us know how it goes.
Thank you!

Hi,
Please check your post in text mode as this can happen if the html structure is ‘broken’ Try to add a dummy post and only edit iot in visual mode adding dummy content and images.
Thank you!

Hi,
Please try to disable all plugins except visual composer, clear cache and reset cdn. If the issue is still there, please try to edit your pages on a wordpress default theme. If the problem is only on our theme, please send us an email at contact@tagdiv.com and provide wp-admin so we can inspect this issue. Also include a link to this topic so we can identify you.
Thank you!

@all:
Hi,

Wordfence created a few issues regarding the theme settings, but there is a way to set it up to work properly again. Please follow this topic: https://forum.tagdiv.com/topic/cant-save-theme-settings/

Thanks.

Hi,
Please follow these guides:
https://forum.tagdiv.com/how-to-update-the-theme-2/
and also: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
The social counter plugin also needs to be updated as the old one will not work anymore in newspaper 7.
Thank you!

Hello,
Please make sure you only use tested plugin: http://screencast.com/t/3chTCZNwpkaP and clear all caches including the plugin, browser, cdn or hosting.
Untested plugins can create all sorts of issues.
Thank you!

Hi,

In order to add a custom ad position, you can use one of the theme’s custom ad spots like custom ad 1 for example and use a do_shortcode function: <?php echo do_shortcode('[td_block_ad_box spot_id="custom_ad_1"]');?>
You can add this shortcode inside the theme files in the desired spot you chose, I;m not sure what titles you are referring to, but on posts for example you can add it under the title code here: http://screencast.com/t/xFk82tqrJtCS
You need to do this for every post template as each post style you chose from post settings has it’s own file.

Thank you!

Thank you all for your kind words and appreciation. It means a lot to us!

Hi,
The mobile theme auto-sizes the ads automatically that is why you cannot select a fixed size for them. Test this out with a predefined ad and you will see the results:

Thank you!

Hi,
My screenshot suggested adding a shortcode inside a page template file. What that means is addin a do_shortcode function like so:
<?php echo do_shortcode('YOUR SHORTCODE HERE');?>
This line of code goes inside one of the post template files. Every post style you chose in post settings has it’s own file I pointed in the above screenshot. you can add this line of code inside different parts of the file for different positioning results. If this is too complicated, then you need to hire a freelancer to help out as this represents customization and above that, rss plugins are not tested with our theme so I cannot provide a solution as it will be just ‘guess work’.
Thank you for your understanding!

Hi,
The update for this issue was already released: http://screencast.com/t/fJkf232k5Xk
Please update your theme to the latest version using this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you!

Hi,

The title gets moved from the slider you added on the top of the block. Please add a simple block 14 on another page in it;s default state without the slider and see if the issue is still there. I suspect the slider is incorrectly implemented.

Thank you!

Hi,

Unfortunately the mega-menu was not created to work with custom post types so in order to do this you will have to edit the function that adds the mega-menu: http://screencast.com/t/cS0MON4aJIZW and http://screencast.com/t/poPhV1ukgVaR
Unfortunately we cannot help in this matter as this represents customization and we cannot offer any custom work at the moment. Sorry. You can hire a freelancer to help out from sites like studio.envato.com

Thank you for your understanding.

Hi,
There is a possibility by activating visual composer on posts from here: http://screencast.com/t/sDMHzvUr9 but visual composer is not tested on posts and could provide mixed results.
Thank you!

Hi,
Unfortunately you cannot add custom links in the ajax filter from the theme settings but you can set up a redirect by following this guide:
http://www.wpbeginner.com/beginners-guide/beginners-guide-to-creating-redirects-in-wordpress/
Hope this helps.
Thank you!

Hi,
It seems your site does not use thumbnails at all. It uses the full size images. Please disable all plugins except visual composer, clear cache and reset cdn. the regenerate thumbs again and see the results. A plugin could be interfering with the thumbnails.
Let us know how it goes and if you still have trouble with this send us an email at contact@tagdiv.com and provide wp-admin so we can inspect this issue.
Also include a link to this topic so we can identify you.
Thank you!

Hi,

The code only applies on the homepage. I set it like that. If your page is not the homepage, the code will not apply. If you want to set it to a specific page, then you will need the page id you can get like so: http://screencast.com/t/ODoxw6ssd
In this case i would use the code like so:

page-id-xxx img{
-webkit-filter: grayscale(40%);
-moz-filter: grayscale(40%);
-ms-filter: grayscale(40%);
-o-filter: grayscale(40%);
filter: gray;
}

xxx is the page id number

Hope this helps.
Thanks.

Hi,
I;m not sure what this code is and what it should do. You can try it out and see the results but I cannot say for sure if it will work or not.
Thanks.

Hi,
The menu is custom made and unfortunately cannot be replicated with theme settings. Sorry. You will have to hire a freelancer to help out if you need this customization.
Thank you!

Hello,
This depends on the smartlist you chose. Smartlists do not generate different post views as they are part of the same post. The hits will only be counted on the first page of the smartlist.
Thank you!

Hello,
Speedbooster has a compatibility list in it’s code and if a plugin you install is not on this list, speedbooster will deactivate itself. Please follow this topic to learn more about this and how to bypass it if you chose to:
https://forum.tagdiv.com/topic/incompatible-plugin-detected/
Thank you!

Hi,
You can enable the author for posts from the theme panel here: http://screencast.com/t/RN3deYriv
Thank you!

Hi,
Please provide a link to your site so we can inspect the ads.
Thank you!

Hi,

Thank you for your appreciation.
Well if you do not use the theme ad system, we cannot say for sure how the plugin implements the ads and where does the “lazy loading” come from. If there isn’t anything in the plugin settings regarding this, maybe you can find some sort of delay in the plugin files. unfortunately I cannot say what exactly to look for as it will be a total ‘shot in the dark’. Sorry. Maybe you can find some reference to this on the plugin website.
https://wordpress.org/support/plugin/ad-inserter
https://wordpress.org/support/topic/disable-css-of-the-plugin-1

Thank you!