Hi,
Please follow this topic: https://forum.tagdiv.com/topic/i-have-plobem-warning-cannot-modify-header-information/
Thanks.

Hi,
The documentation specifies how to update the theme: https://forum.tagdiv.com/how-to-update-the-theme-2/ and in this section you will see step 7: http://screencast.com/t/zl0SzlUa2d
There is also a stand-alone tutorial on how to update visual composer: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Thank you!

Hi,
As their official documentation states, you can either add it directly in the post content or in the theme template files here: http://screencast.com/t/xkE3LCYb
Every post style has it’s own file. You can use the do_shortcode function as theiur docs state at the bottom of the page
Thank you!

Hi,
There is no official way of requesting it. I will add this request to our list and pass it on to the developer team. It will be their decision if this gets implemented or not. In most cases incompatibility between a plugin and the theme will require major changes of the theme code and this cannot be done so easy as you try to make one plugin compatible, another will break. the recommended cache plugin is wp super cache.
Thank you for your understanding.

Hi,
There were no options added for the featured video regarding the related videos. You still have to apply this solution to remove them.
Thank you!

Hi,
I added a link in the footer copyright section and change a whole bunch of settings but the link stays the same. I changed the header, the footer, the background, some template settings, a few colors, some fonts…etc. None seem to affect the link in the footer. I;m not sure why this is happening on your end. Maybe you have so me plugins that conflict with this feature. Please try to test this without untested plugins.
Thank you!

Hi,

Please point out the site so we can inspect it and replicate the design if that is what you are after. We cannot say for sure from that screenshot except that it;s the default top bar template with a grey color (can’t tell exactly the code for the color from an image)

Thank you!

Hi,
The sidebars can be added in 2 ways in our theme. The first way is through the widgets area. You can add a custom side-bar and add widgets to it and then set it to categories, posts or pages. Please follow this guide to see how this can be done: https://forum.tagdiv.com/sidebars-tutorial/
The second way of adding a sidebar is through visual composer and it only applies to pages. You can split the row in 2 sections and add elements to the split section as our demo pages are created: http://screencast.com/t/Obnzo8lyh2Fa
Please follow this guide to see how to use visual composer: https://forum.tagdiv.com/how-to-use-visual-composer/
Hope this helps.
Thank you!

Hi,
The seo yoast plugin is compatible with our theme, but maybe there are a few settings that can override the permalink structure. Try to change a few settings or try to reset it to ti;s default settings and test it. We have no reports of seo yoast not working with our theme.
Thank you!

Hi,
Please follow this topic to see how you can fix it:
https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/
Thanks.

Hi,
The block is present if you add it to your page. if you removed then you need to add it again. It will not display automatically. Please provide an example of how you are implementing the social counter and provide a link to your page so we can inspect it.
Thank you!

Hi,
Please disable all plugins except visual composer, clear cache and reset cdn files. You may have a plugin conflict that causes this.
let us know if the problem is still there.
Thanks.

Hi,
the background color for the entire body can be changed but it requires a bit of customization. The easiest way to do it is to simply install the black version demo (without content) so the style of the demo will be installed on your site. If yu do not want to install the demo, you can maybe replicate the css found here: http://screencast.com/t/Y6iShobX
As for the images, please try to increase your system status parameters by following this guide: https://forum.tagdiv.com/system-status-parameters-guide/
Thanks.

Hi,
Wordfence can be set to work if you follow this topic: https://forum.tagdiv.com/topic/cant-save-theme-settings/
Thanks.

Hi,
You can try to install the blog demo again in newspaper 7 to see if the css was changed. I see a width of 500 px added to the logo that does not come from the theme’s style.css that affects it’s position. http://screencast.com/t/Zfk0Xzx4z
Based on the code I assume it’s an optionr from jetpack. Please remove this option.
Thank you!

Hi,
It’s just a setting from the theme added so the ajax menu doesn’t break. If you remove it from the code this will happen: http://screencast.com/t/IL1pc5vDDIyr
It needs at least a character to work properly. You can add your own text in there between the commas.
Thank you!

Hi,
The image padding is not present on the mobile device itself. The padding you see in the screenshot I provided is added by the emulator i used to make the screenshot.
Access your site with your phone and there will be no padding to the images.
Thanks.

Hi,
The posts can be filtered in the big grid slide just like the ones on a normal big grid by using the block setting: http://screencast.com/t/n8SsKjabSK
The images not fitting inside the container is a whole different matter. Your images need to be at least the size of the container for them to fit properly as the theme does not enlarge the images. It only crops them. if the images are big enough, then you need to follow this guide to fix the images inside the container: https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
Thank you!

Buna,
Fonturile pentru big grid-uri se pot regasi aici: http://screencast.com/t/3vZqK1vgMD
Nu o sa regasesti fontul pentru ele in style css pentru ca titlurile in stadiul default sunt luate de pe h3-ul general: http://screencast.com/t/vpnee3ijTd iar font-ul se adauga dinamic pe ele dupa ce este selectat in theme panel.
Multumesc.

Buna,
Am facut mai multe teste cu aceasta versiune si solutia pe care am oferit-o referitor la custom ad 4 are nevoie de ceva in plus. Pe langa modificarea facute deja si exemplificata in topicul celalalt, trebuie adaugate aceste linii de cod: http://screencast.com/t/ai2k0yasN si http://screencast.com/t/Qs8brocIzM4
Doar acum o sa fie custom ad 4 activ din toate punctele de vedere.
Dupa aceea trebuie folosit acest shortcode (nu cel de mai sus):

Acum depinde de header style-ul pe care il folosesti pentru ca acolo trebuie pozitionat shortcode-ul.
Stilul de header 3 sau 6 au acelasi tip de header ad sub meniu ca si cele pe cale le-ai exemplificat de pe newspaper 6 si nu va mai fi nevoie de modificari in cod pentru ele.
Daca tot doresti sa customizezi un alt header atunci trebuie adaugat codul in unul din aceste fisiere:
http://screencast.com/t/1VxGQzZIKnm5
Multumesc

Ok,
Please send us an email at contact@tagdiv.com and provide wp-admin so we can inspect this issue. Please also include a link to this topic so we can identify you.
Thanks.

Hi,
If you want to make the titles stand-out please remove the previous code and use this css in the custom css box:
.td-big-grid-post .entry-title a{
background-color: rgba(0, 0, 0, 0.51)!important;
}
Alternatively you could use the grid style 4 from block settings:
http://screencast.com/t/xtTj3BBij – http://screencast.com/t/jnYD1nrUe79Y
Thank you!

Hi,
Please test out a public Instagram ID like cocacola or pepsi to see if the problem is still there, if not, then check your Instagram settings to see if there is something that could affect the widget. If the problem persists please provide a link to your site so we can inspect it.
Thank you!

Hi,
Please provide more details to your issue as we cannot tell just from the screenshot you provided. (we don’t know those characters. Our languages are not the same 🙂 we are not sure what we are supposed to look at.)
Thank you!

Hi,
The code I provided is the same one you received and were instructed to use except the style tags. Unfortunately i did not test it to see if it works. I;m not sure exactly how you want te title but I assume this is what you are looking for: http://screencast.com/t/JzO8Tpe2S
Here is my version of the code:
.ulive-widget #ulive-playlist-container .vjs-playlist-item .vjs-playlist-description{
font-family: Arial, Helvetica, Verdana, sans-serif !important;
font-size: 15px!important;
}
Thank you!