Hi,
Unfortunately I could not access your site as it requires registration.
The issue you are facing is most likely caused by a conflicting plugin as our theme is compatible with the latest version of WP. Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Then check the site again and let us know if the problem is fixed.
Thank you!
Hi,
I assume you are referring to the posts on your homepage as the post itself shows all category tags. The single category tag on the homepage posts is grabbed from the primary category. Set the category you want to display in this section on post edit: http://screencast.com/t/DlqoHY5ry1
If no category is selected here, the posts will show the first category that is selected in this list: http://screencast.com/t/dmu6D2Dr
Thank you!
Hi,
there seems to be an issue with the implementation of the font awesome icons in the new version. The css method does not work properly anymore so you have to use the alternative implementation. Please follow this topic:
https://forum.tagdiv.com/topic/newspaper-7-mega-menu-icons-not-showing-in-mobile-theme/
Thanks.
Hi,
Back then the option for ALL elements was not present ion VC/ Now it;s the default value and we figured it;s not necessary to add it anymore, but if this proves to be the wrong decision, we will add it in.
As for the design options there is a solution. Please follow this topic: https://forum.tagdiv.com/topic/visual-composer-design-options/
Thank you!
Hi,
I will add this suggestion to our list of future updates. Until then you can read more about the mobile theme here: https://forum.tagdiv.com/the-mobile-theme/
Thank you!
Hi,
The big grid slider filters only 4 posts by default. Please make sure you set it to a minimum of 8 posts so ti has enough posts to slide through: http://screencast.com/t/m3spWx2rw2r
Thank you!
Hi,
I have tested this again and an empty block title will not show up at all: http://screencast.com/t/4dKQTBYkUqD unless you add an ajax filter. If you do, then you need a title as the widget requires it in order to display properly: http://screencast.com/t/BKeZSkPecZn
Thank you!
Hi,
Please disable all your plugins except visual composer, clear cache and reset cdn files if you use it. This is most likely a plugin conflict.
Thank you!
Salut,
Te rog sa ne specifici exact ce versiune de tema folosesti pentru ca in versiunea 4 a temei nu exista niciun stil cu numere pana la 11. Sigur nu folosesti newspaper 6? Versiunea temei este foarte importanta pentru ca noi sa te putem ajuta.
Multumesc.
Hi,
Please check your site again as the ad now appears to display fine: http://screencast.com/t/hNbSkUZU
Thank you!
Hi,
Try it like so:
The solution to the problem is to put the line of code from this link on top of the htaccess file. Literally put it on top, not inside the other lines of code, but just on top.
Not the whole thing or else it will screw up your webpage. Just this part: Header add Access-Control-Allow-Origin “*”
Make sure you copy from StackExchange so it copy and pastes correctly, because the htacess file is one of the most delicate parts of operation.
Thank you!
Hi,
Well the issue is not there anymore. Please check your site again. It could be a cache from the hosting site that did not get cleared until now.
http://screencast.com/t/0JT7La0I
Thank you!
Hi,
Please update the social counter to the latest version (4.0) by removing your current version and installing the one that came with newspaper 7 and then follow this guide to get it to work properly: https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Thank you!
Hi Bob,
After updating the theme, please also update visual composer: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ and also the social counter plugin using the same method. You need to have visual composer version 4.11.2 and social counter version 4.0
The icons in the top menu and the footer have the issue described in the topic I posted above. Please add the code in the htaccess file as the topic suggests but do not copy the code from the forum. get it from stack exchange.
As for the demo, if there is no error then it means it installed properly. the main problem is that your content is getting served through something else, a rss or another plugin and id does not create the main body classes needed for the demo. I cannot find the single or page classes anywhere on your site. Hre is your site’s body tag: http://screencast.com/t/6INPVXIoVlI
here is a normal wp site with our theme’s: http://screencast.com/t/OgvnrU1KnLru
There are lots of classes that do not apply on your site.
Thank you!
Hi,
I checked again and it still displays fine. Maybe you had the previous version of the theme cached and now it cleared. caching can cause this type of ‘errors’ if it’s not cleared after an update. Cache can be from a plugin, from a cdn server, from the hosting themselves, or even the browser.
We cannot see any issues, but please let us know if the issue reappears.
Thank you!
Hi,
The mobile version should not display in the desktop version as you can see on our live demo: http://demo.tagdiv.com/newspaper/.
Please disable all your plugins except visual composer, clear cache and reset cdn files if you use it. Then test your site again and let us know if you still have issues with this.
Thank you!
Hi,
This did not happen on our end so that is why we did not include this as a must. Until now we have no reports of the new blocks having to be activated from the plugin settings. In the latest version of the visual composer plugin (4.11.2) you can select all elements to be active: http://screencast.com/t/TL8j5r0iXbU
This is the default setting unless you switch to ‘custom’.
Thank you!
Hi,
The scrolling is very ‘hard’ on your site but that does not come neither from the browser nor our smooth scrolling option from the previous version of the theme. This is most likely a plugin that causes it. Please try to deactivate all your plugins except visual composer, clear cache and reset cdn files.
Thank you!
1) A child theme is not update proof unfortunately. The files will still have to be replaced and customization re-added if the file itself gets updated in the main theme. Think about it. A file gets updated with new code and you serve the old version from your child theme. It will not work properly. This is the thing about customization there is no update proof way of doing it.
2) Yes, you need to first copy over the child theme folder from the base theme archive and then create the same path for the file you want to customize as the guide shows.
3) + 3a: In that case you simply copy over the file from the root directory into the root directory of the child theme.
4) + 4a i;m not sure exacly what userpro should do as we have not tested it. I cannot provide any blind solution as I’m not sure what it is supposed to tie in. Sorry but we can’t provide any solution for this. In order to add the file to the child them, you need to maintain the file sctructure and create a /parts/header/top-menu.php in the child-theme folder
5) and 6) unfortunately these are untested plugins so we are not sure exactly where to add the code. Unfortunately this represents customization that falls beyond what support can offer you/
7) You can find the list of modified files here: http://tagdiv.com/td_deploy/Newspaper/changed_files_6.6_7.0.html Each of the files on this list were modified.
8) The mobile theme will not be affected by the child theme in the classical way as it uses a different file structure and different files. It will not use the same smartlist files as the desktop version: http://screencast.com/t/8ElxdYM2AlvV
8)a. There are 2 mobile versions now. One is the standard version and one is the mobile theme. Every setting for the mobile theme can be found here: http://screencast.com/t/fGer1I2jJzN6 so settings for the mopbile theme are made here. If you deactivate the mobile theme this panel will disappear.
8)b. I send you an email for it.
9) As I wrote above, you only need to create the file structure replicating the one in the main theme and copy your files there. As a note on the child theme all of the wp-booster folder will not work from the child theme. any modification to files in this folder will have to be made in the main theme.
Thank you!
Hi Dave,
Thank you for your suggestion. I will pass this information on to the development team and see if this will be a viable solution. We did try to add sticky posts but people tend to ‘hijack’ it every time with support questions, most of the time unrelated so it will become more of a pain than a helpful tool.
Thank you.
This is not an issue, but a plugin incompatibility. Please use the guide I posted above to speed up your site and not third party untested plugins.
Thank you!
Hi,
The heading style cannot be changed unless you change the demo. Each demo has it’s own design for these titles.
Thank you!
Salut,
Poti folosi ‘custom fonts’ si sa adaugi font-ul in theme panel: https://forum.tagdiv.com/font-customization/
Multumesc.
Hi,
At the moment we did not move anything unless the user chooses to. You can deactivate the mobile theme if it will affect your ads. Unfortunately the mobile theme will have it’s own ads separate from the desktop version.
Sorry for the inconvenience. We cannot say exactly what the future will bring with this mobile theme as we just launched it but we are optimistic it will become a powerful tool.
Thank you!
Hi,
Please try to uninstall it or install a different demo and reinstall the dark theme.
the corrupted icons you see are because of CDN and fonts loading from another source. Please follow this topic to fix them: https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/
Thank you!