Hi,
I ran a few tests with smartlist 8 and you simply have to add the code like so: http://screencast.com/t/Pw9wAyOwebA and the ad will show up: http://screencast.com/t/rmDwGhe2qxFs
Thanks.

Hello,
Unfortunately we have not tested any guest posting plugins at all so we cannot make any recommendations. You can try to search through the forum and see what other people use: https://forum.tagdiv.com/search/guest/ or maybe one of our users who has such a plugin working properly can help out.
Thank you!

Hi,
I have checked your site and the privacy poilicy works as expected. If you use the mobile theme, please note that using visual composer will not work anymore on this theme as visual composer was removed for the mobile theme in order to get better speeds. Please use the secondarry mce editor that appears on every page to create your pages for mobile without the use of visual composer.
https://forum.tagdiv.com/the-mobile-theme/
Thank you!

Hi,
I have checked your site and the thumbs display full width on mobile: http://screencast.com/t/B6tMzxTPn6jU
Please let us know if you still have issues with this
Thanks.

Hi,

The mobile theme will not show the elements on the desktop by default. It consists of 2 elements, a big grid that shows featured posts (they must belong to the predefined ‘featured’ category) and a latest articles section where your latest posts are shown. It;s pretty much like a category archive in order to get maximum page speed on mobile devices. It does not use visual composer at all.
Please make sure you have posts on your site so it has posts to display. (your site has no ‘posts’ only instagram widgets)
You can read more about the mobile theme here: https://forum.tagdiv.com/the-mobile-theme/

Thank you

Hi
this issue is mostly caused by js errors. These are caused by plugin conflicts. Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Then test your site again
Thank you!

Hi,
Try this css code to change the menu hover color:
.menu-item a::after{
background-color:red!important;
}
Thank you!

Hi,
There is an issue with the related articles section and we will release a fix for it as soon as possible.
Thank you!

Hi,
Please provide a link to your site so we can inspect the icons on firefox. As for the envato toolkit, please make sure you configured it properly using this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you!

Hello,
The smooth scrolling in newspaper 7 was removed altogether. There is no more smooth scroll coming from our theme, but rather the browsers themselves.
Thank you!

Hi,
The latest version of VC was added as soon as it launched. The plugin does not update automatically though, you have to update it yourself by following this guide: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Thank you!

Hi,
Please deactivate all plugins except visual composer, clear cache and reset cdn files if you use it. Then access the theme panel and hit the save button if you haven’t after you updated. If the problem is still there afterwards, please send us an email at contact@tagdiv.com and provide wp-admin so we can inspect the issue. Also include a link to this topic so we can identify you.
Thank you!

Hi,
The related articles seem to have a filtering problem so we will release a fix for it in the near future.
We will look into the mozilla issue on mobile as well. We saw that it does not handle the transition well.
As for the footer copyright, I tested it again and it seems to work as expected. Simply add the html a tag in the field.
Thank you!

Hi,
Please try to deactivate all plugins except visual composer, clear cache and reset cdn files. The mobile menu should not display on desktop.
Let us know how it goes.
Thank you!

Hi,
We are aware of this and we try to make users aware of this as well: https://forum.tagdiv.com/theme-colors-introduction/ (note at the bottom of the article)
The black version does not require a white background though. If you install the demo and leave it to default, you will see that the header and footer are full width and not boxed: http://screencast.com/t/BzhxghiHdA
You can see this on our live demo as well: http://demo.tagdiv.com/newspaper_black/
So there is no need to worry about a white background on the black demo.
Thank you!

Hi,
You can add this code in the theme panel->custom css box:
cite.vjs-playlist-name,
p.vjs-playlist-description {
font-family: Arial, Helvetica, Verdana, sans-serif !important;
font-size: .60em !important;
}
(without the style tags)
Thank you!

Hi,
I have checked your site but could not see any purple gradient on the desktop. I tested this on my end but could not find the issue. I see you made your mobile gradient transparent now so maybe that is why I cannot see it. Please revert to the “solid” color and try to disable all plugins as beermoney suggested.
If you still have issues with this please send us an email at contact@tagdiv.com and provide wp-admin so we can inspect this issue and find out why this happens. You should not have to use css to hide the mobile background for desktop as it should not bee there in the first place.
Thank you!

Hi,
In the case of sub-categories, you have to include the main category and exclude the sub-categories like so:
http://screencast.com/t/ZyTQlHZDn4
This is the way the filter works.
Thank you!

Hi,
Before we take a look at your back-end, please try to disable all plugins excepot visual composer, clear cache and reset cdn files if you use it. Then make sure you update all plugins that cam with the theme. Visual composer, social counter and revolution slider if you use it.
You can follow this guide to see how you can update the plugins: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
If the problem is still there afterwards, please send us an email at contact@tagdiv.com and provide wp-admin so we can access your site and inspect it. Please also include a link to this topic so we can identify you.
Thank you!

Hi,
I was referring to these fields: http://screencast.com/t/nIddYyc4Pdn2 . If you do not add any social id’s here, then nothing will be displayed. If you updated to newspaper 7, then please remove your current version of the social counter and install version 4.0 of the plugin from the plugins folder inside the main theme archive.
Thank you!

Hi,
Our theme does provide an alternative as you can see in this guide: https://forum.tagdiv.com/how-to-make-the-site-faster/
Also a few notes on speedbooster: https://forum.tagdiv.com/topic/incompatible-plugin-detected/
Thanks.

Hi,

Wordfence created a few issues regarding the theme settings, but there is a way to set it up to work properly again. Please follow this topic: https://forum.tagdiv.com/topic/cant-save-theme-settings/

Thanks.

Hi,

That is a problem related with a WordPress file and it could be caused by some plugin. Try to login in your ftp account and rename the plugins folder from …/your-wp-install/wp-content/plugins then try to login again. Here you can find more details about this process: https://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F

Thanks.

Hi,
The plugin is bundled with the theme. In the newspaper 7 folder, there is a plugins folder as well. Either install the plugin from the theme panel as I showed above or use the add new plugin from a file and select this one: http://screencast.com/t/hyXPNkOs
Thank you!

Hi,
you need to update the plugin as well as it will not update automatically. Please disable and delete files from the wp plugins section and install the plugin from here: http://screencast.com/t/N22t4xt9
Thank you!