Hi,
Please filter your author box like so: http://screencast.com/t/1sOBysVrYa07 It works as expected for us. You ned to use the author id’s and add them simply in the field separated by comma’s
Please try to disable all plugins except visual compoer, clear cache and reset cdn files.
Thank you!

Hi,
I have checked your site and it seems the permalinks are wrong but this does not happen on our side. The permalinks on our testing platforms and localhost and all other instances of the theme are ok, so maybe there is an issue on your end. Please try to disable all plugins except visual composer, clear cache and reset cdn file if you use it. Also please try to re-save permalinks.
Let us know how it goes.
Thank you!

Hi,
Well there are a number of settings that can be triggered by accident that can ‘break’ your site. Every user must be responsible for their own actions. However, this will not replace your database. It will only add a few posts and pages besides your own and if you uninstall it it will remove those posts, not your own from your database. I will add this to our suggestion list though and the development team will consider it for future updates. If you do not want users to have access to the theme panel, you can change their user roles from WP: https://codex.wordpress.org/Roles_and_Capabilities
Thank you!

Hi,
We have tested block 14 and could not find the error.
http://demo.tagdiv.com/newspaper/block-14/
Please provide a link to your block 14 so we can inspect it.
Thank you!

Hi,
This is not standard at all. It is a customization. Normally the theme does not allow you to add extra social networks in it’s widget. This is a ‘hack’. If you do not want to hack the theme files, you can always use a plugin for the social icons that allows you to add other networks besides the ones the theme provides.
Thank you!

Hi,
Try to add !important at the end of the code and it will force it to apply:

.footer-email-wrap a{
color:#eaeaea!important;
}

Thanks.

Hi,
Thank you for your suggestion. I will add this to our list of suggestions and fixes.

Hi,
Unfortunately the mobile theme is different from the main theme so the ad spots are different as well. You cannot keep the desktop ad spots on mobile unfortunately.
Thank you!

Hi,
Before changing the hosting plan, you could try to speed up your site: https://developers.google.com/speed/pagespeed/insights/?url=http%3A%2F%2Fwww.moviemag.lk%2F&tab=desktop
Please follow this guide:
https://forum.tagdiv.com/how-to-make-the-site-faster/
Also please check the requirements for newspaper: https://forum.tagdiv.com/requirements-for-newspaper/
512 ram is too low.
Thank you!

Hello,

The ads for the mobile theme have to be inserted in the designated ad spots here: http://screencast.com/t/tk6chiBbQGM5 (just the ad code not a visual composer shortcode)
Newsmag will get updated as well, there is no doubt about it. We always try to improve our themes as much as we can, but we are still a small team and we cannot update 2 themes at the same time unfortunately.

Thank you for your understanding.

Hi,
The sorting option was added inside the code for these grids so there are no filtering settings for the mobile theme at the moment. It’s the first version we released of theis theme and options are still limited at the moment. It will be improved in the future though. If you want to have a different sorting option you will have to edit the mobile theme files here: http://screencast.com/t/PLevMLHRhI0
Hope this helps.
Thank you!

Hi,
We have not found your email yet, so please send it again and add a link to this topic inside the email’s content so we can find it with the search option.
As for the big grid title, I posted a solution above. You need to style it with css.
Thank you!

Hi,
You can place ads in the sidebar by following this guide: https://forum.tagdiv.com/sidebar-ads/
In order to make your sidebars sticky: https://forum.tagdiv.com/smart-sidebar-2/
Hope this helps.
Thank you!

Hi,
Please send us an email at contact@tagdiv.com and provide wp-admin so we can inspect this issue. Also include a link to this topic so we can identify you.
Thank you!

Hi,
In the method above I showed you how to place an ad in smartlist 7. if you change the smartlist, you will not have the customize the file for that smartlist as well. Use the method above and place your ad in the smratlist 8 file.
Thank you!

Salutare,

1) Field-ul de custom javascript adauga automat tag-urile de script si de accea se recomanda adaugarea codului fara ‘script’. Nu stiu sigur daca codul tau va functiona in custom js pe tema mobila. Poti incerca sa il adaugi asa cu mste sau poti incerca sa il adaugi in fiel-urile pentru ad-uri. Inca o varianta ar fi sa il adaugi direct in fisierele temei http://screencast.com/t/IwgEaIzgs
2) Article top ad a fost scos in nespaper 7 pentru post syle 1. Pe stilurile 12 si 13, poti sa nu folosesti spot-ul pentru aceste stiluri sau poti modifica conditia de aici: http://screencast.com/t/HvOnPvJ5w
3) Fontul pentru tema mobila este adaugat in style.css aici: http://screencast.com/t/tboITxe2OT

Sugestiile tale o sa le adaugam la lista noastra de sugestii si echiupa de development le va lua in considerare.
Multumim.

Hi,
The reviews are added right under the content. You can try to change the reviews position from the theme files here: http://screencast.com/t/ioKFztaQV0u
Thank you!

Sorry Phil, the review option does not support editing at the moment. Maybe in a future version of the theme we will be able to implement such an option.
Thank you for your message.

Hello,
The theme will apply the modal image automatically for all images if you activate this option http://screencast.com/t/DG38CAK3CSFU but the link to the media file has to be set manually as the theme has no such option. Maybe you can find a wordpress ‘hack’ for your older images so you will not have to edit every one.
Thank you!

Hi,
the ads on the mobile theme are different than the ads on the desktop version so they need to be added in the mobile theme settings here: http://screencast.com/t/Fkokxgeg1
You can read more about the mobile theme here: https://forum.tagdiv.com/the-mobile-theme/
Thank you!

Hi,
Did you set up the exchange widget from block settings: http://screencast.com/t/GsRkc79ZGg1w
If you still cannot get it to work, please try to disable all your plugins except visual composer, clear cache and reset cdn files if you use it.
If everything else fails, please send us an email at contact@tagdiv.com and provide wp-admin so we can login and inspect the block element.
Also include a link to this topic so we can identify you.
Thank you!

Replied in the new topic you created.
Thanks.

Hi,
Sorry for that, the issue is only on mobiles it seems. I only checked through an emulator but on checking with mobile devices, the issue is there again. It seems the issue was not fixed neither by the new version of WP nor the theme update.

Hello,
The base login is located here:
http://screencast.com/t/1ZLus1hdCH – http://screencast.com/t/ABKMorw97L
These are the base files for the login widget of our theme. There are however other places the login is specified in different conditions like the comments login: http://screencast.com/t/iWzXfpsKgF
Hope this helps.
Alternatively, if you do not want tio hire a freelancer, maybe you can use a login plugin that already has the features you require. I cannot make any recommendations though.
Thank you!

Hi,
I tested the exchange block again on my end but it works as expected http://screencast.com/t/ijw9X0oIS. I could not find the exchange block on your site, maybe you removed it. Please create a dummy page with this block and the error so we can inspect it.
Thank you!