Hello,
Unfortunately the theme does not control this. This is a wordpress function and is just how the user roles work. Please follow this link to learn more about user roles: https://codex.wordpress.org/Roles_and_Capabilities The theme does not alter any permission form the user roles of wordpress.
Thank you!

Hi,
The problem is the visual composer plugin is not active. you need visual composer in order to have content blocks display properly.
Thank you!

Hi,
Please update your theme to the latest version by following this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ and then remove your curent version of the social counter (disable and delete) and install the new plugin form the plugins screen here: http://screencast.com/t/Hl7ImnJA5 and then use this guide to set it up: https://forum.tagdiv.com/tagdiv-social-counter-tutorial/
Thank you!

Hi,
I have checked your site on firefox and the scroll works as expected. Please check on a different machine.
Thank you!

Hi,
Please make sure you do not use an older version than newspaper 6 as the api system was created for version 6+
It will not work on newspaper 4
If you have newspaper 6, please make sure you follow each step properly but this does require coding knowledge. The api system is destined for advanced users and is not covered by the theme support. If you cannot do it, we recommend hiring some help as this represents theme customization.
Thank you!

Hello,
Unfortunately thumbnail sizes cannot be changed so easy as they are fixed and set by us to align properly with the rest of the content. If you want to have bigger images on blocks, then simply chose a block that displays a bigger thumbnail. You can see see different content blocks here: http://demo.tagdiv.com/newspaper/block-1/ If you are referring to the big image at the top of your page, that is a custom added image, not a featured image. You can edit that element by editing the page in visual composer.
Thank you!

Hi,
For the first problem (visual composer), please follow this topic: https://forum.tagdiv.com/topic/visual-composer-dont-load-backend/
As for the http error, please make sure you meet the requirements for our theme: https://forum.tagdiv.com/requirements-for-newspaper/
and please make sure you increase the system status parameters according to this guide: https://forum.tagdiv.com/system-status-parameters-guide/
Let us know how it goes.
Thank you!

Hi,
The easiest way to have a share option is through a plugin. There are lots of sharing plugins to chose from. Test a few of them out and see how they work for you. We have not tested the sharing button on pages so we cannot say for sure how it will work.
Thank you!

Hi,
This is how newspaper 4 was created. There is no setting to change that name from the theme panel .you will have to edit the theme files like so: http://screencast.com/t/zVsOJ59gv1ef
Hope this helps.
Thank you!

Please send us an email at contact@tagdiv.com and provide wp-admin so we can inspect this issue. Please also include a link to this topic so we can identify you.
Thanks.

Hi,
Unfortunately we have not tested the pixbay plugin so we have no idea of it’s functionality. We recommend the default implementation of the images as that is the method tested to work 100%. I suspect that by adding images through a plugin, the theme will not create the thumbnails needed for the containers so that is why it will require regeneration of the thumbnails.
Thank you!

Hi,
Unfortunately we cannot say for sure how to do this as we have not tested mailchimp with our theme. Every plugin has a documentation and instructions on how to implement it. People use mailchimp with our theme so we assume it’s working properly. Please follow their official docs to see the ways of implementation:
http://kb.mailchimp.com/lists/signup-forms/ways-to-add-a-signup-form-in-wordpress
Thank you!

Hi,
Please provide more details as I’m not sure how you want the colors. Elements do not pick up the category color except for the category tag on posts. These will pick up the color set here: http://screencast.com/t/qbAO056fz1uA but other than this, there is no category color.
On pages you can set the block title and hover colors like you can see on our demo: http://demo.tagdiv.com/newspaper/ but the colors on blocks are set from the block settings and they do not depend on category.
Thank you!

Hi,
Yes I understand but if you remove the articles, what is the pagination supposed to do? the pagination is for the related articles section, not the whole page. If you want to remove the latest articles, change to a different post template and paginate one of the blocks. but as I said above, there is no way to paginate the “page”. Only elements can be paginated. The pagination on pages is not like the one on posts where you can split the post itself.
Thank you!

Please clear all caches from the cache plugin and from the cdn server if you use it. Also try to clear the browser cache.
Thank you!

Hi,
Unfortunately we have not tested this type of ads yet so we cannot say for sure how they should display or why they don’t display as expected. What you can do however is switch to a wordpress default theme and test these ads again. You will have to insert the ad code in the theme’s head tag on that theme as well, and test to see if this is how the ad itself behaves.
Thank you!

Hello,
These can be done through the emebed code of youtube. Our theme does not control the related videos or the video tittle. These come from youtube so you have to edit the embed code. If your videos are set as ‘featured video’ you can edit the embed code like so: https://forum.tagdiv.com/topic/featured-video-solution-to-stop-related-video-recommendations/
Hope this helps.
Thank you!

Hi,
Please remove w3 total cache as the recommended and tested cache plugin with our theme is WP Super cache
Thank you!

Hi,
Please make sure you have version 4.11.2 of visual composer. Updating the theme will not fix the plugin issue. You must update the plugin itself: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Thank you!

Hi,
You are not adding the code in the correct file. you are adding the code in loop-single-6 but you use post template 5 on your post. That is why the code does not work. Please either switch your post to style 6 or put the code in loop-single-5. Every post style you chose has it’s own separate file.
Thank you!

Hi,
You can do it with a do_shortcode function inside the post style files. Every post stile has a file corresponding to it: http://screencast.com/t/phiV9Mxz
<?php echo do_shortcode('your shortcode here'); ?>
Thank you!

Hi,
In order to add block elements to your page, you need to access the page editor and then the pagebuilder of visual composer: http://screencast.com/t/wkE7j4g48m then simply click the + icon and select the big grid you want from the list: http://screencast.com/t/tSIjqFozNWE
You can read more about how to use visual composer here: https://forum.tagdiv.com/how-to-use-visual-composer/
If this is not what you meant and you want to create a totally new biog grid besides the ones from our theme, then you will have to use the theme API system to do it: https://forum.tagdiv.com/td_api_blockadd/
This however will require coding knowledge as it is intended for advanced users and is not covered by support as it represents theme customization.
Thank you!

Hi,
The category tags can be removed from the theme panel so css code is not necessary: http://screencast.com/t/mZJFwRAiN
If you still want to use css to target only big grid 3:
.td_block_big_grid_3 .td-post-category{
display:none!important;
}
Hope this helps.
Thanks.

Hi,
You forgot the semicolon: ; at the end of the php statement.

Glad to see you managed to find the issue.
Best of luck on your project!
Have a great day!