Hi,
You have to click the add custom fonts button then a new screen will appear. I will also look for the email.
Thank you!

Hi,
I have checked your site and saw that the theme renders the ad codes properly, only there is no ad delivered by google. You will need to contact google and see if there is anything wrong with the ad delivery as the theme does it’s part of rendering the ads. you can try to use adrotate to rule out the theme render system as well.
Thank you!

Hi,
Yes, the latest version is already online adn can be downloaded. Please make sure you also remove your current social counter and install the new one bundled with the theme. Make sure you have version 3.2 of the social counter plugin.
Thank you!

Hi
This issue was caused by the new version of WP. Please update your theme using this guide:
https://forum.tagdiv.com/how-to-update-the-theme-2/ and then update visual composer to the latest version using this one: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Thank you!

Hi,
The theme has no such option so you will have to edit the theme files to do it. Please edit this file and add target=”_blank” like so: http://screencast.com/t/fgGFjirQxiFZ
Thank you!

Hi,

Sorry for not spotting this earlier, i was not looking on the mobile version, as i knew the ads dropped below the blocks. It seems something is preventing the css to apply properly. You can use this custom css to fix it and I will add this issue on our buglist for further testing:
@media (max-width:767px){
.td-pb-span4 .td_block_15{
float:none!important;
}

Thank you!

Hi,
Please provide an example of how you are implementing the block 16 and where. You can also provide an example link to the page that does not display properly.
Thank you!

Hi,
Please provide an example of how you want it to display as i;m not sure how your about us page looks like. Any page can be edited and content can be added with visual composer.
Please provide a link to your site and an example of the about us page and a page that does not display as you want it to.
Thank you!

Hi,
Please try this css to get the text black again:
.your-message textarea{
color:black!important;
}
Thank you!

Hi,
Please make sure you activate the language support for the fonts from the custom fonts section here: http://screencast.com/t/otnp63Sd
If the problem is still there after activating the support for all languages, then please send us an email at contact@tagdiv.com and provide wp-admin so we can take a look. Also include a link to this topic please.
Thank you!

Hi,
This area can increase as much as the container width. The ad container is not fixed. Unfortunately the container for posts with a sidebar is just 696 px wide, so a 969 px container cannot position properly. You can however display larger ads inside a row in visual composer that has only one column or inside a post with no sidebar:
http://screencast.com/t/NPkis9OSQ and a post with no sidebar: http://screencast.com/t/NLCeQtmnIs
The ad container is dynamic and it will display the ad as large as the content container allows it to or limited by the ad size.
Thank you!

Hi,

Please try to add these lines in the .htaccess file if you do not have access to the php.ini:

php_value suhosin.post.max_vars 5000
php_value suhosin.request.max_vars 5000

https://forum.tagdiv.com/system-status-parameters-guide/
Please note that plugins can also be a cause of this issue as we have reports of wordfence creating such issues. Try the theme settings without any plugins to see if this is the case.

Hope this helps.
Thanks.

Hi,
I already did that and tried emulators and devices themselves, but the ad still displays fine. Please try to clear your browser cache and check the ad again
http://screencast.com/t/PzbeyjHPulkE
Please try it on different machines to see if the issue is not local
Thank you!

Hi,
I checked your site and both the article top and the sidebar ads display as expected: http://screencast.com/t/FiHElAse4h
Thank you!

Hi,
Unfortunately a them update cannot be made from the dashboard. Premium themes cannot be updated like wp default themes. Please follow this guide to update:
theme: https://forum.tagdiv.com/how-to-update-the-theme-2/
visual composer: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Thank you!

Hi,
Sorry for the delay but if there are multiple posts in one topic, it will move it’s priority in our list as we answer from oldest to newest.
Facebook changed the API system so we will release a new version of the social counter ASAP. Older app key’s created with the previous version of the facebook API system will work. It;s the newly created app keys that cannot be recognized by our plugin. Please stay tuned for an update as we hope we can release it in today’s time.
Sorry for the inconvenience.
Thank you!

Hi,
you can try to implement the code inside the smartlist files like the screenshot i showed in the above replies, but i cannot offer a precise answer as we have not tested facebook comments at all with our theme. People use them but we cannot say for sure they will work with our smartlists.
Thank you!

Hi

This issue was caused by the new version of WP. Please update your theme using this guide:
https://forum.tagdiv.com/how-to-update-the-theme-2/ and then update visual composer to the latest version using this one: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
As for the revolution slider, please install it from the plugins folder from the main archive and the revolution_slider_5 folder.
The new version of revolution slider and the new version of visual composer will prompt you to activate them using an activation key, but this message must be ignored as they are free versions that do not need activation as they are provided bundled with the theme.

Thank you!

Hi,
Please provide a link to your website so we can inspect it and screenshots of how you implement the ads.
Thank you!

Hi,
The best thing to do is to disable all plugins at once except visual composer, clear cache and reset cdn if you use it. Then you can see how your site works without plugins. Check all known errors to rule out plugin conflicts. Plugins can cause all kinds of errors including sidebar issues.
If you still cannot get the post sidebars to pick-up the ones in the theme panel please send us an email at contact@tagdiov.com and provide wp-admin so we can inspect the issue. Also include a link to this topic.
Thank you!

Hi,
This is where the color is set to header 12 in style.css: http://screencast.com/t/T9Zseq4G9
As for the fonts, I think you may have them set in too many places in the fonts section. If you set a font in the general tab and then another font on the menu, css will wait until all of the parameters get to the final step. Please try to set all other fonts to default and test just the font on the main menu to see if this happens with only one font selected and go from there without adding too many re-writes.
The alternative involves adding fonts with custom css and that will be more difficult.
Thank you.

Hi,
Please follow this topic: https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/.
Thank you!

Hi,
I’m not sure how the ‘recepty’ block should be ‘alone’. I have checked your site with an ipad mini and the ad displays properly not as a small icon. Please provide more details if there is an that happens in specific situations.
Thank you!

Hi,
The implementation seems correct. The ads should show up. Please provide a link to your website so we can inspect it.
Thanks.

Hi,
Please ask your hosting provider how to go about it.
Thank you!