Hello,
You also need to enable the comments from here: https://forum.tagdiv.com/enabledisable-comments/
On pages you need to see if this is not checked: http://screencast.com/t/6WQxWxE7eQ88 then you can use these option to enable comments: http://screencast.com/t/pNM1SfLRNM
For the rating system we have our own reviews option: https://forum.tagdiv.com/reviews-2/ (but it’s not visitor oriented)
For the third question, please provide more details so I can understand your request better.
Thank you!

Please let us know if you require any further assistance. The example I provided should work for you as well.
Thank you!

Hi,
The order does not matter. Please use only one player, not 2. Check it with only the vimeo player on the page and make sure you get the video id’s implemented correctly: http://screencast.com/t/W9DMbQTB
Thanks.

Hello,
If the code works as expected then you need to apply your code to this file here: http://screencast.com/t/lYv4slHmrom. It will require a bit of php knowledge to do it.
Thank you!

Hi,
Please make sure you increase all the parameters in the system status by following this guide: https://forum.tagdiv.com/system-status-parameters-guide/
Let us know how it goes.
Thank you!

Hello,
There is no option in the theme for it but it can be done by altering the theme files. Please try to remove this code to disable lightbox for tagdiv galleries – http://screencast.com/t/OLjyKBFL
Thanks.

Hello,
You have lots of js errors in your console http://screencast.com/t/k44YbThyHXfl
Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. This should eliminate any plugin conflicts. Then check your sidebars again.
Let us know how it goes.
Thanks.

Hello,
Please try to use this method to implement your ads: https://forum.tagdiv.com/using-other-ads/
The theme will render any ads and display them on the front-end.
Let us know how it goes.
Thanks.

Hello,
Was the layout broken before you installed these plugins? http://screencast.com/t/mgtADVFdZ
Please try the following. Disable all plugins except visual composer, clear cache and reset cdn files if you use it. This should rule out a plugin conflict you might have. If the problem is still there, check for any custom code added to the theme or modifications to the homepage (rows added inside other rows will cause the layout to break)
Let us know how it goes.
Thanks.

Hello,
You can access the block settings 2 ways. Either remove the block and ad a new one on your page and the settings will pop-up directly or use the little pencil icon to access an existing block’s settings: http://screencast.com/t/ppDzmagpD
The raqndom menu you are referring to is the ajax filter you can also access from block settings.
We recommend reading the documentation as we put efforts into it to provide as much information as possible. https://forum.tagdiv.com/wordpress-information/
Thank you!

Hello,
Please follow this topic: https://forum.tagdiv.com/topic/facebook-fan-count-incorrect/
Thank you!

Hello,
I have checked your website but could not find any header, article ads to inspect. Just the sidebar ones that seem to work. Please provide an example of how you implement the ads and a link pointing to an ad that does not work so we can inspect it.
Thank you!

Hello,
I have checked your website and saw that the post display fine at the moment. Please check your sorting options on your homepage and set all the block elements to display the “latest” articles: http://screencast.com/t/liDGjviIo
Thank you!

Hi,

I’m not sure how you implement your videos but you need to try a different method of implementation as the one you use is not responsive. It has a fixed with: http://screencast.com/t/fpnn2u3v so it will display fine in desktop but it will break in tablet and mobile.
As for the block 9, please try to disable all plugins except visual composer, clear cache and reset cdn. This will rule out a plugin conflict. Also if you have any settings on the visual ccomposer row, please reset them to the defaults. You can also recrete it on a blank page and only use block 9 and the slide element. Please male sure top only use these 3 columns https://forum.tagdiv.com/how-to-use-visual-composer/

Let us know how it goes.
Thank you!

Hi,
For posts it will be more easy to do as you can add all post content inside a div and add a fixed width to it with css but this will have to be adjusted for responsiveness on every viewport. On page it will be a bit more difficult as the page uses a grid layout to display it’s elements so you will have to adapt all the elements you use on your page to the new width and it will be no easy task.
Thank you!

Hi,
Try your site with http://www.mysite.com or simple mysite.com without www in front and you will see that on one version the icons will be ok and on the other, they won’t be. This happens when because of the fonts used as icons. Please follow this topic to fix it: https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/ (make sure you copy the code from stackexchange, not the forum as our forum will add formating to the quatation marks and they will not work in php)
Thank you!

Hi,
Unfortunately the theme has no such option. You can try to do a workaround by adding the menu in a custom menu WP widget and add a left sidebar, but it will only be a simple menu, no mega-menu or dropdown: http://screencast.com/t/eeWBb6Lv4a
You could as an alternative search for a plugin that has such an option.
Thank you!

Hi,
Unfortunately the theme has no such option. You will have to use a plugin for it. Please follow this topic to see how it can be done:
https://forum.tagdiv.com/topic/featured-image-from-external-url/
Thanks.

@all

Please follow this guide to get it working:
1) Please make sure you have the latest theme version: 6.6.5. If not, you need to follow this guide to update your theme: https://forum.tagdiv.com/how-to-update-the-theme-2/

2) Having the latest version of the theme is not enough if you do not update the social counter as well. You need to remove the current version you use: http://screencast.com/t/4jvRwNzK and then install the version of the plugin that comes with the 6.6.5 theme: http://screencast.com/t/9AKKURjTjX
You can recognize if you have the correct version of the plugin when you see the new app key settings: http://screencast.com/t/CIXxklBanNl If you do not have these settings in your social counter it means you do not have the correct version.

3)You need to follow this guide to get the requirements from facebook:
https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Please keep in mind that the social counter is not a live count. It will update once every few hours.

Once you followed all the above steps properly and made sure you have not missed anything, (and the social counter still does not work), then you can send an email to contact@tagdiv.com with your login information so we can further inspect the issue.

Thank you!

Hello,
Unfortunately the theme does not have such a feature. You can add more social sharing options in the top menu and footer social icons from here: http://screencast.com/t/p8wECTEU1lS8 but for the top and bottom article sharing only these options are available: http://screencast.com/t/wyF9MOyqdpzQ
You can add more social icons there if you want but it will require a bit of coding knowledge as it has to be hard-coded. You can follow this method: https://forum.tagdiv.com/topic/linkedin-button/
Hope this helps.
Thanks.

Hi,
We also have not tested this so we cannot offer a precise answer. You will have to try it out and see if you can implement it by following the instructions provided by youtube. Or as an alternative, find a plugin that has such a feature.
Thanks.

Hello,

1) For the first question I see you figured it out: https://forum.tagdiv.com/how-category-settings-work/
2) If you use a slider on your homepage or any other page, you need to make sure you have enough posts in your category (more than 1) for the slider to display. If you use a big grid slide, you need to have at least 8 posts and make sure you set it to more than 4 posts, otherwise it will not slide as it will only display the first 4 posts: http://screencast.com/t/NXxY3NZN
Please read the documentation on block settings: https://forum.tagdiv.com/block-settings-tutorial/
3) For the homepage, it seems you have it set to ‘latest posts’ from the WP settings: http://screencast.com/t/pnryKysih
Please follow this guide to see how to set up your homepage: https://forum.tagdiv.com/homepage-how-to-build-and-set-it/

I hope this helps!
Thank you for your message!

Hello,
Unfortunately we cannot help you in this matter as it is not covered by support. We cannot provide customization services at the moment. We try to help out where we can but your modification requires quite a bit of time to alter the theme css and we cannot tackle such tasks. You will need to edit style.css and remove all the parts of the css that switch to the mobile version of the theme. We recommend hiring a freelancer to help out on this task from sites like studio.envato.com.
Thank you for your understanding.

Hi,
You can hide the header menu search widget with css like so:
.td-search-wrapper{
display:none!important
}
And then you can use the search inside a widget in the sidebar like so: http://screencast.com/t/AWHGoqXXU5s1
Thanks.

Hello,
I tested this on my end but could not recreate the issue: http://screencast.com/t/FdgNjfcb8c6j
You can also check the live demo and see how the slider numbers display in the url:
http://demo.tagdiv.com/newspaper/smart-list-style-1/
Please provide a link to your website so we can inspect the smartlist itself.
Thanks.