Please increase the memory allocated to php and the wp memory.
Please provide a screenshot of your system status so we can see the values.
Thank you!

Hi,
I have checked your websitebut could not find any errors:
http://screencast.com/t/pcq8nO6ee – refresh: http://screencast.com/t/R70Nyr5ij –
refresh again: http://screencast.com/t/z485zNSZnyy8
I think it’s safe to say your views increase properly.
Thank you!

Hello,
For each block the theme make a custom query depending by the filter set in Visual Composer. The query is made in td_data_source.php here http://screencast.com/t/qwy075xXq and the arguments for it are defined here: http://screencast.com/t/8P8ntnH8Nu
The theme does not have options to add custom queries to the blocks or for posts.
Thanks.

Hello,
All images are being cropped center-top in our themes. This is the way our theme cropps images. This can be seen here: https://forum.tagdiv.com/featured-image/
If for any reason this cropping does not work on your end, then you should disable all plugins except visual composer and regenerate your thumbnails using the force regenerate plugin.
Thank you!

Hello,
This can happen if you have your block display random posts. This feature will not work with pagination properly as it will cause duplication of posts. Please try a different sorting method for your block and if you use pagination also please disable the unique articles as this as well will cause duplication when used with pagination.
Thank you!

Hello,
We always try to improve our theme as much as we can on every update. We will add more and more post styles and blocks and modules with every major update. This is one of our goals, to offer as many options as possible so the user can chose from a large amount of features, but this takes time and effort and cannot be done quickly.
Thank you for your suggestion. I will add this to our list of updates and pass this information on to the dev team.
thanks.

You too Geek. Have a good one!

Hello,
The speedbooster plugin is intended for advanced users. If you get a blank page, then it means you did not do something properly. Maybe you forgot a comma or you added the code in a different part of the file. Unfortunately this is the only option our theme provides for moving the css and js to the footer. There are other alternatives to this but they are not included in the theme. You will have to research them online.
Thank you!

Hello,
This issue is because you use external links with the modal image (lightbox) If you want to have external links on your images please disable the modal image from the theme panel and from the image itself as the lightbox requires the image to link to the image url/path in order to work. If you change the url, then you do not need a lightbox for your images as they should lead you to the external link, not open a lightbox.
Thank you!

Hello,

Every post template uses a different file. The files can be found in the root folder of the theme as I shown above in my first screenshot. There are 2 files that correspond to every post template. There is a single.php and a loop-single.php.
You only need to edit the loop files for this modification so loop-single corresponds for the default post template. Loop-single-1 is post template 1 and so on and so forth.
When you access one of these files you will see the code that applies to every part of the post layout.
You simply need to cut and paste the parts between the php tags further up or down in the code and they will change position.
There is one issue though in your request. How you want them to be…is exactly as they should be by default:
http://screencast.com/t/okamEvBinI
On your site I see the facebook comment plugin. That is a whole different matter. I do not know how the plugin was implemented and in which file. I can only point out details about the default state of the theme.

Thanks.

Hello,

Unfortunately this update from such an old version will be like switching to a whole different theme. Lots of things have changed in the meantime.
1)
a. You can turn off the slider animation from the lazyload setting: http://screencast.com/t/1e7GmiXoK3r
b. You can use this custom css to remove it only from the big mkodule:
.td_module_mx9 .td-post-author-name{
display:none!important;
}
c. The images are to blame here, not the grid itself. You need to regenerate your thumbnails using the “force regenerate’ plugin
2) Unfortunately the gallery format was removed so if you have double images n your posts, you will either have to remove the doubles by hand or use post style 5 which does not display the featured image.
3) This is the position of the pagination in the current theme. Please check how it should display on our live demo here: http://demo.tagdiv.com/newspaper/
4) Unfortunately the article titles in modules and blocks can only be changed with css as the theme has no option to change their color. (you can change the active hover color from visual composer block settings as seen on our demo homepage.)
You can use this code to change the titles:
.td_module_wrap .entry-title a{
color:blue!important
}

I hope this helps.
Thank you!

Hello Chris,
The position of the sidebar depends on the post template you selected in post settings. DIfferent post templates have different layouts. You can check post templates here to see how they display:
http://demo.tagdiv.com/newspaper/td-post-patricia-urquiola-coats-transparent-furniture-for-glas-italia-with-an-iridescent-sheen/
Switch from the menu: http://screencast.com/t/japKfPRBj
Thank you!

Hello,
You can allow a subscriber to register to your website as a subscriber will not have access to your back-end: https://codex.wordpress.org/Roles_and_Capabilities
You can edit an individual post from post settings: http://screencast.com/t/Me8NupMHrHsB – http://screencast.com/t/k4Oghy2sIm
You can also read our documentation on thew subject as you will find much useful information there:
https://forum.tagdiv.com/post-templates-2/
Thanks.

Hello,

If the read more button comes from our theme (included in modules and blocks) then it will get the theme accent color: http://screencast.com/t/ePfRroOi
There is however one exception to this rule on module 15 and the ‘more’ tag from WordPress. This tag will not work anywhere except module 15.
In this case the button comes from wordpress and is not affected by the theme settings. You can use this css to change the text and background color to it:
.td-read-more a, .more-link-wrap a{
background-color: pink!important;
color:red!important;
}
Thanks.

Hello,
If the read more button comes from our theme (included in modules and blocks) then it will get the theme accent color: http://screencast.com/t/ePfRroOi
There is however one exception to this rule on module 15 and the ‘more’ tag from WordPress. This tag will not work anywhere except module 15.
In this case the button commes from wordpress and is not affected by the theme settings. You can use this css to change teh text and background color to it:
.td-read-more a, .more-link-wrap a{
background-color: pink!important;
color:red!important;
}
Thanks.

Hello,
I see now what you men. That is the separator line for the top menu: http://screencast.com/t/Mv1gfCfTT3.
If you want it removed, you can use this css to do it:
.td-header-style-7 .td-header-top-menu{
border-bottom:transparent!important;
}
Simply add the code in the theme panel->custom css box.
Thank you!

Hello,
Please try to see if you meet the requirements for newspaper: https://forum.tagdiv.com/requirements-for-newspaper/
(You might have to contact your hosting) and also please check your system status: https://forum.tagdiv.com/system-status-parameters-guide/
If the problem is still thre, please try to disable all plugins except visual composer, clear cache and reset cdn files if you use it. If the error is still present, please send us an email at contact@tagdiv.com and provide wp-admin so we can inspect this issue. Please also include a link to this topic.
Thank you!

Hello,
Yes. They did customize quite a bit. The header is modified, and the width of the site as well: http://screencast.com/t/2ekmf82pjO
Thank you!

Hi Sebastian,
Unfortunately the theme has no such option. You cannot change content based on the user. You will have to either find a plugin that does this or hire a developer to do it. Unfortunately we cannot provide any recommendation. Sorry.
Thank you for your message.

Hi,
1. You can add custom links to your article like so: http://screencast.com/t/hZWJCV8Tfu
2. I’m sorry but I cannot understand your request. You need to be more explicit.
Thank you!

Hello Luke,
In order to have pagination on the homepage, you need to use a block and add pagination to it. You cannot add pagination between blocks. You can set it up from here: http://screencast.com/t/9SSdbvizcdPz or you can use the latest articles module like so: http://screencast.com/t/x3f3Xbsc
I hope this helps.

Hello,
This feature was not implemented yet as this is only a beta version at the moment. The widget is not ready yet however. When this will be completed we will announce it officially, but at the moment it’s still in the works.
Thank you!

Hello,
Unfortunately this issue is a known bug and we are working on a fix for it. This only happens on smartlist 1, 3 and 4. We are working on a fix for them and we hope in the next version we can implement it.
Until such time, please use other smartlist types that do not have this issue.
Sorry for the inconvenience.

Hello,
The header color can be changed from here: http://screencast.com/t/Jon59MkadmoI
The hover color on this header type only highlights the menu option using a grey shade. The hover color cannot be changed from the theme panel.
Thank you!

Hi,
The travel demo uses the background image a bit different. It has it set on the row in visual composer. You need to edit your homepage and access row settings: http://screencast.com/t/Z2VHdgzUTuV3
Thank you!