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tagDiv Staff
Passionate for gaming, mountain biking and traveling. I face every task as a new challenge to bring my skills to the next level.
Bogdan B.
tagDiv Staff

Hi,

1) It seems you have to either recreate your slider or import a demo one. Please follow this guide to create sliders: https://www.youtube.com/watch?v=p7rBZmYgfUU
2) You will need to enter a full path (URL) pointing at the .woff file. SImply upload it to your server and type in the path to it.

Thank you!

Bogdan B.
tagDiv Staff

Hi,
You can use this custom css for it:

.td_social_facebook .td_social_info, .td_social_facebook .td_social_info_name{
display:none!important;
}
.td_block_social_counter .td_social_facebook {
font-size:20px!important;
}
.td_social_facebook{
width:32%!Important;
}
.td_social_googleplus .td_social_info, .td_social_googleplus .td_social_info_name{
display:none!important;
}
.td_block_social_counter .td_social_googleplus {
font-size:20px!important;
}
.td_social_googleplus{
width:45%!Important;
}

result: http://screencast.com/t/pEj7kWaYChxo
Thank you!

Bogdan B.
tagDiv Staff

Hello,
If you se a page in the mega-menu, then it will take up all of the space. You can maybe use a redirect plugin so you can redirect the sub-category to that particular page. Or if you do not want to use a plugin you can set-up htaccess redirects od your own: http://www.wpbeginner.com/beginners-guide/beginners-guide-to-creating-redirects-in-wordpress/
I hope this helps.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
The page elements do not come from the theme but rather the plugin. It seems they have a fixed width that surpasses the main container width.
You can use this css to adjust the sizes of the elements:
.tt_event_page_left{
width:68%!important
}
.tt_event_page_right{
width:30%;
padding-left:10px!important
}
But keep in mind that this layout needs adjustments with responsiveness and that falls beyond what support can offer you.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
I have checked your post and the date is where it should be: http://screencast.com/t/lYFnvoxAJO1
Please let us know if you need further assistance.
Thank you!

Bogdan B.
tagDiv Staff

Hello,

Unfortunately everything you want done has to be hard-coded as there are no options to customize the header elements.
You can use css to do it on some extent.
You can change the color of the top menu in the theme panel: http://screencast.com/t/8kihBablNWXk
Then you can use this css to make it thicker:
.td-header-style-10 .td-header-top-menu-full{
height:50px!important;
}
.td-header-sp-top-menu{
line-height: 45px!important;
}

You can place the code in the theme panl -> custom css box.
For the gradient, you can use any image you want by setting a css background image:
.td-header-sp-logo{
background-image: url("http://i.huffpost.com/gen/2125210/images/o-EYES-facebook.jpg");
background-size:100%;
background-position-y: -400px!important;
}

You can change the url in the code to the url of your preferred image.
If you want a simple gradient you can use this code:
.td-header-sp-logo{
background: linear-gradient(lightblue, grey);
}

You can leave the bottom part as it is as the default is white background with black letters.
The final result will be like so:

with image: http://screencast.com/t/czZch5dwP
with gradient: http://screencast.com/t/qmNJb2sgC3BL

Thank you!

Bogdan B.
tagDiv Staff

Hello,
You can add the cation in the WP media library section here: http://screencast.com/t/h9TRDHfP Then select an image and type in a caption for it in the caption field: http://screencast.com/t/FBauxbnqpT
Thanks.

Bogdan B.
tagDiv Staff

Hello,
Unfortunately this is the case on our demo as well. This issue is on our list of fixes for a future update. As a workaround, you can use custom links on your menu items and make them link to # (the ones that have a dropdown) so you will only have access to the links you want from the dropdown not the menu item itself.
Sorry for the inconvenience.

Bogdan B.
tagDiv Staff

Hello,
There is another way of creating a redirect if this is what you wish. you can use a redirect plugin and simply add the link and set the link you want it to redirect to. This does not involve any coding knowledge. Use a 301 redirect plugin or if you wish to create redirects in htaccess and not make use of plugins you can use this tutorial: http://www.htaccessredirect.co.uk/
I hope this helps.
Thank you!

Bogdan B.
tagDiv Staff

Hello Josh,

I have removed your login information from your post as this is a public forum. IT seems ALL your problems are caused by a plugin incompatibility. Once I disabled all your plugins except visual composer all the issues were fixed. (retina logo works, thumbs now show up, video displays properly, mega menu works) Please try to find the plugins that cause these issues and remove/replace them as they are creating conflicts. Not all plugins work with our theme. This is the case with every premium theme out there. Next time you see any issue that does not appear on our official demo: http://demo.tagdiv.com/newspaper/ then plugins are the number one reason, then comes server configuration and customization.
Unfortunately the category tags on the homepage cannot be customized. You can assign a color for the category tag but it will only display on the post itself.

I hope this helps.
Thank you and best of luck on your project.

Bogdan B.
tagDiv Staff

Hello,

1) You can create a custom sidebar from an article or from the category tab in the theme panel: http://screencast.com/t/Iu9K50EjqBkG or from template settings: https://forum.tagdiv.com/sidebars-tutorial/
2) You can set a sidebar to a category in the theme panel so all posts belongin to that particular category will get the sidebar if you do not edit it per post setting: http://screencast.com/t/dniEzuCLDA
3) If you set an article inline ad from the theme panel, it will stay the same on all posts. You can however add custom ads on post like so: https://forum.tagdiv.com/custom-ad-spots/
4) Unfortunately the theme does not have this option to filter the ads by the post date/year. You will have to create a condition in the theme files that can check for the post date to display the ad. Unfortunately this will require a bit of PHP knowledge so i suggest you hire a freelancer for it.

Thank you!

Bogdan B.
tagDiv Staff

Hello,
I have checked your website on multiple devices and saw that the grid is responsive and displays properly: http://screencast.com/t/JdbriMklr9A
Let us know if you require any further assistance.
Thank you!

Bogdan B.
tagDiv Staff

I have found the solution…to what…i’m not sure…

Bogdan B.
tagDiv Staff

Hello,
Unfortunately there is no option in the theme to filter the posts in a particular category archive. In order to do this you will need to edit the theme files and change the function used on category pages. Unfortunately i have no easy solution to provide. You will have to hire a freelancer to help you out if you truly need this customization. Or alternatively you could use only categories without sub-categories.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
Please contact your hosting provider and make sure you meet the requirements for newspaper: https://forum.tagdiv.com/requirements-for-newspaper/ and also inform the hostin provider about the 500 error.
You can follow this guide on how to install the theme: https://forum.tagdiv.com/install-via-ftp/
I hope this helps. Let us know if you require any further assistance.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
I’m not sure how you embed the facebook videos but the player is not supported on mobile operating systems. Please try to embed the facebook video the classic way: http://screencast.com/t/ZfoyhyRSOg0
For more details on facebook embeds please check this link: http://www.wpbeginner.com/wp-tutorials/how-to-embed-a-facebook-video-in-wordpress/
Thank you!

Bogdan B.
tagDiv Staff

Hello,
Unfortunately I cannot provide a solution for this as the plugin is not tested and we have no idea of it’s functionality. It could require further implementation to work properly.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
In order to get a banner above the menu you will have to edit the theme files as there is no option to add content above the menu in the theme option. You can modify this file: http://screencast.com/t/ANyCRhNv7Vy
Thank you!

Bogdan B.
tagDiv Staff

Hello,
This problem was caused by the new version of WP. You will see that there is also a similar problem on category pages. These errors were fixed in the new version of the theme so please update your theme following this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you!

Bogdan B.
tagDiv Staff

Hello,
This issue usually appears when the theme css gets rewritten. This can happen due to an incompatible plugin or due to custom modification, but as i see full width elements on your website I think it’s safe to assume it’s the custom modifications you made to the theme. Please remove your modifications and test if the sidebar displays the same without mods.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
This is because you have a redirect on your link. It could be caused by a plugin or there could be a rule in .htaccess you have set up. Please check for any redirects or modifications you might have set up or disable all plugins except visual composer and clear cache to see if it’s not plugin related.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
We have not tested any contest apps or widgets so we cannot make any official recommendations but you could start here:
https://apps.facebook.com/my-contests/?ref=aw&gclid=COyI6NfwvMoCFSEIwwodVsYLQg (it’s not free though)
Or you could try an external app that manages social media campaigns: https://hootsuite.com/products/campaigns
Maybe some of our users can help out on this one.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
I have checked your website but did not see any overlapping issue on the mobile version. It seems to display fine: http://screencast.com/t/jVTYeUm1HA
Please let us know if you require further assistance.
Thank you!

Bogdan B.
tagDiv Staff

Hi,

You can use this custom css to do it:
.td-travel .td-travel-features .td_block_wrap{
margin-bottom:0!important;
}

Thank you!

Bogdan B.
tagDiv Staff

Hello,
W3 total cache was removed from the tested cache plugin list as it created problems with our theme. You could give it a try as it’s been updated since then (I think), but we cannot guarantee it’s functionality.
Thank you!

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