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Bogdan B.
tagDiv Staff

Hello,
Please check the code you already have in your custom css box, not the code I gave you. If a code has an open tag before the code I provided, then it will cause it to not apply. I have tested the css again and the result is the same: http://screencast.com/t/eDvPwfbRiqm
Another thing you can check is if you place the code in the responsive field, then you need to remove the @media. I set the responsiveness directly to the code so you can insert it in the standard custom css box, not the advanced one. Remove the @media part if you place it in the advanced css and mobile sphones section.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
Please try to disable all plugins except visual composer, clear cache and reset cdn if you use it to see if there are conflicting plugins. We have not encountered this issue before so we cannot say for certain where it comes from. Let us know if the problem is still there afterwards.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
If the problem is gone without plugin then it’s a plugin issue. Disable all of them again and check your fonts. They should be loaded from the server not the PC/laptop or other device. If the problem is still there without plugins and you still cannot change fonts and have them load properly, please send an email at contact@tagdiv.com and provide wp-admin so we can take a look. Also include a link to this topic.
Thank you!

Bogdan B.
tagDiv Staff

Hello,

We looked into this error and ran a few tests and it seems the errors comes up with .jpeg images. Google changed their algorithm that is why we released a new update today to fix structure data errors. This error could have slipped by as this will be a long process to identify all the new errors that come up from google. Please try to change your image from the jpeg extension to another one and see if the error will still be present.

Thank you!

Bogdan B.
tagDiv Staff

Hello,
You have the infinite load problem but it was fixed in the latest version of newsmag. Please download the theme and install it on a fresh install on a localhost or subdomain and test it again. If it works on the testing site it means there is some code on your main site that interferes with our fix.
Let us know how it goes.
Thank you!

Bogdan B.
tagDiv Staff

You can keep the style.css you have now. Do not replace your style.css with the new one as the new one did not change anything besides version number. There will be no data loss if you do not replace style.css.
Thanks

Bogdan B.
tagDiv Staff

Hi,
It works from my end: http://screencast.com/t/jgQW7Kxi i created the code on your website. Please check any other custom css in your theme panel and see if there are no open tags that might interfere with the css.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
The update was made for the structure data errors.
I have tested your website and it seems fine: http://screencast.com/t/sjsJKefyXa
Thank you!

Bogdan B.
tagDiv Staff

Hello,
You can see a list of modified files from 6.6.2 to 6.6.3 here: http://screencast.com/t/U0JKaAJaHIK The patch can be found in the main archive of the theme.
This patch only replaces the files needed for the new update. The only file you can skip in here is style.css as there were no modifications to it other than the theme version number. The other files you need for the update to work. If you have any changes to these files and you need the update, you will have to recreate your changes.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
The theme supports a background click ad that can be added using this method: https://forum.tagdiv.com/background-ad/
Unfortunately we have no easy solution for a background google code so we suggest hiring a freelancer to help out on this one or finding a plugin that has such a feature.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
Please check if the update was done properly and provide a link to your website so we can inspect it and see these errors.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
I have checked your website and saw you do not have any pagination on your categories. The problem fixed by the update was related to pagination. You have no pagination in the category so i cannot see the problem. Please describe the problem you have as it could be something else.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
We released an update today for the structure date errors. Please update your theme to the latest version 6.6.3
You can use this guide if needed: https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you!

Bogdan B.
tagDiv Staff

Hello,
The top menu was not meant to work on the mobile version of the theme. It can be done with css though:
@media (max-width: 767px){
.td-header-sp-top-menu{
display: block !important;}
.td_data_time{
display:none!important}
.td-header-sp-top-menu{
margin-left: 14%;
margin-right: auto;
}
}

Thanks.

Bogdan B.
tagDiv Staff

Thank you for your kind words.

Bogdan B.
tagDiv Staff

Hello,
You can ignore this message as the plugin is bundled with the theme and we offer updates for it. You can continue using it without activation.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
Unfortunately our theme does not have such an option. Maybe you could find an embed plugin that has such a feature. Unfortunately i cannot recommend one as we did not have the change to test any embed plugins. Try a few of them out and see how they work.
Thank you!

Bogdan B.
tagDiv Staff

Hi,
I will add this on our to do list and hopefully we will be able to implement such an option in a future version of the theme.
Thank you for your suggestion.

Bogdan B.
tagDiv Staff

Hello,

We updated the theme due to problems with google structure date. The analysis was retrieving a few errors due to an algorithm change so we had to fix them. We also included a new version of visual composer and revolution slider. You can see the change log here: http://tagdiv.com/newspaper-6-6-update/
As for the css, you can replace the files and leave out style.css. Only the theme version was changed in this file. You can update without style.css.

Thank you!

Bogdan B.
tagDiv Staff

Hello,
1) You can hide the space with css but now your logo will need adjusting. Please use this code for both:

.td-header-top-menu{
display:none!important;
}
@media (min-width: 1141px){
.td-header-sp-logo img{
bottom: 48px;
}}
@media (min-width: 1018px) and (max-width: 1141px){
.td-header-sp-logo img{
bottom: 28px;
}}
@media (max-width: 1141px){
.td-header-sp-logo img{
bottom: 28px;
}}

2) Use this code:

.menu-item:hover{
background-color:#fa4b2a;
}
.menu-item:hover a{
color:white;
}

3) Unfortunately the big grid relies on a fixed width/size in order to display properly. If you change the size of the grid it will not work as expected anymore. It is never a good idea to change element sizes as it will affect other parts of the layout as well. You can change the height if you want by using this code:
.td_block_big_grid_4 .td-module-thumb {
height: 300px;
}

4) I could not find any ‘—‘ in the article exceprt. Please provide more details.

5)Use this code:
.td_module_14 .td-module-meta-info{
bottom:-60px!important;
}

I hope this helps.
Thank you!

Bogdan B.
tagDiv Staff

Glad you solved it! Happy Holidays!

Bogdan B.
tagDiv Staff

Hello,
Please make sure you use the latest version of the theme and the latest version of visual composer as well. This morning we released newspaper 6.6.3 with visual composer 4.9
Please try to update your theme using this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
If the problem is still there after the update, please send an email at contact@tagdiv.com and provide wp-admin so we can take a look. Please include a link to this topic as well.
Thank you!

Bogdan B.
tagDiv Staff

Happy holidays!

Bogdan B.
tagDiv Staff

Hello,
you can do it by altering the theme files. There is no other way except hard-coding it.
You need to edit td_module_14.php and change a few things. You need to move the category code under the image code and place it inside a div so you can target it with css for positioning
http://screencast.com/t/de3pcIdFY
Then you can use css to adjust the position:
.category-custom{
position:absolute;
bottom:105px;
left:10px;
z-index:999;

Thank you!

Bogdan B.
tagDiv Staff

Hello,
Please try it without any plugins first to rule out a plugin conflict (disable all of them and only leave VC active). Then you can check your system status to see if the parameters are set properly: https://forum.tagdiv.com/system-status-parameters-guide/
Let us know how it goes.
thanks.

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