Bogdan B. Hello/Salutare,
We prefer to use English so other users can benefit from our answers provided here on the forum.
This could be a memory limit issue in which case we recommend following this guide: https://forum.tagdiv.com/system-status-parameters-guide/
Please try to check your system status in the theme panel and try to get all these options green: http://screencast.com/t/J0xBVSmva
Thank you!
Bogdan B. @Sasikumar,
Please use the advice above and change permissions to your upload folder (set them to 777). Also contact your hosting provider to see if you have any restrictions to your upload folder.
Please also update to the latest version of the theme.
Thank you!
Bogdan B. Hello,
Unfortunately we have not tested this plugin with our theme so we cannot say for sure if it works or not as we have no idea of the plugin functionality. This is the list of tested plugins: http://screencast.com/t/i3W0bCGD
Anything beyond this list we cannot guarantee to work 100%.
We try with each update to test more plugins to expand our list of tested plugins.
If you really need this plugin to work with our theme you can hire a freelancer to create the implementation for the plugin from sites like studio.envato.com.
Thank you for your understanding.
Bogdan B. Hello,
Unfortunately the layout of the site is broken and i cannot see what it is you want to recreate.
This is what shows up on the mobile version http://screencast.com/t/bDGqxemhHg
Please provide more details so we can better understand your request.
Thank you!
Bogdan B. Hello,
Please try to get the system status parameters ‘green’ by using this guide here: https://forum.tagdiv.com/system-status-parameters-guide/
Also please check your permission on the folder/wp-content/uploads . Also you can check from media library and try to upload an image, if it works that means that the permission are correct. If not you can use the c-panel to change permissions (set them to 777) if you have access to it or if not please contact your hosting provider.
Another cause may be the traffic, each operation has a time limit, at certain hours the traffic may be high and while the theme tries to download the images the operation exceeds the allocated time and a 404 or timeout error may be returned.
Thank you!
Bogdan B. Hello,
This feature is a WordPress feature and can be done following this guide: http://codex.wordpress.org/Create_A_Network
We use a multi site on our official demo: http://demo.tagdiv.com/newspaper/
We have multiple sub-domains set-up and each one has a wp installation and the theme activated on each one. Unfortunately this also means that you will need to buy other licences for the theme as envato only allows one theme per end-product. (if you want to have different websites with different content.)
Thank you!
Bogdan B. Hello,
The best way to start using our theme is the docs: https://forum.tagdiv.com/block-settings-tutorial/
You will find much useful information in there and should get you started on your project. We made an effort to make the documentation as user friendly as possible with images and explanations. You can also check out our youtube chanell: https://www.youtube.com/user/tagdiv We upload tutorials there to help our users better understand the theme options.
I hope this helps.
thank you!
Bogdan B. Hello,
Please deactivate and delete the VC plugin and reinstall it using this method: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Please try it only with visual composer active. Disable ALL other plugins. If the problem is still there afterwards, please send an email at contact@yahoo.com with your login information so we can take a look. Please also include a link to this topic.
Thank you!
Bogdan B. Hello,
The smart sidebar was meant to scroll to the bottom of the post. It only stops if you have 2 sidebars set to scroll, then the first one will stop and the second one will scroll further. Please check this behavior on our demo as well: http://demo.tagdiv.com/newspaper/ (i could not recreate your issue or i did not understand it properly) If the demo does not behave such as your sidebar, please check to see if you do not have any open tags in your post (text edit mode not visual). This is the main reason a sidebar breaks.
P.S. The above bug is related to keyboard scrolling (jumping from top to bottom and back to top using the [home] and [end] keys. the bug was not yet fixed in version 6.6.)
Thank you!
Bogdan B. Hello,
Unfortunately i do not understand properly to what you want to achieve, but just assuming, if you want to redirect your link inside the blocks, it can be done with 301 redirects. There are many redirect plugins available. Test out a few of them and see which one works out for you!
Thank you!
Bogdan B. Replied via email.
Bogdan B. Hello,
Please try this without any plugins except visual composer. Disable all of them and just leave visual composer active. If the problem is still there, please send an email at contact@tagdiv.com with your login information so we can take a look. Please also include a link to this topic.
Thank you!
Bogdan B. Hello,
You can apply a redirect to your links using a redirect plugin (301 redirects)
Blocks can also show events (if you have an event plugin) or pages.
You can read more about block settings here: https://forum.tagdiv.com/block-settings-tutorial/
Thank you!
Bogdan B. Hello,
Thanks matijakurusic for the insight. Indeed speedbooster and similar plugins will cause this effect and if the internet connection is slow, the layout will be ‘broken’ for a bit longer.
@Vacysegersund, if you still have the redirect problem after disabling all plugins please send an email at contact@tagdiv.com with your login information so we can take a look. Please provide a link to this topic as well.
Thank you!
Bogdan B. Hello,
Unfortunately there is no option for this in the theme. The only way to do it is to alter the theme files.
The menu option are located here: http://screencast.com/t/CwEYTzdnh. Some can be removed as easy as commenting out or deleting the part of code for them. Others will not be so easy to remove as they are inside functions which break if the code is removed. You will need a bit of PHP knowledge to remove all options.
Thank you!
Bogdan B. Hello,
@computernet: replied via envato dashboard.
For other users interested in applying this customization:
For block 3 you have to alter and make these changes in theme’s module 1 and add this code: http://pastebin.com/uqu26CCs like this: http://screencast.com/t/YN03oqYghq37
This is the result you should get: http://screencast.com/t/F7CwOQkIZVq1
Use custom css to adjust it and arrange it as you would want it like I also suggested it in the forum topic, here is an example: http://screencast.com/t/7O3cBdwe and the css I’ve used is below. You can work on it.
.td_module_1 .td-social-sharing-buttons {
display: block;
margin: 0px;
margin-top: 10px;
margin-bottom: 10px;
}
For twitter use this code: http://pastebin.com/05zGW3JR in the same way and the css code from below: http://screencast.com/t/TbhT1urW7
.td_module_1 .td-social-sharing-buttons {
width: 50%;
margin: 0px;
float: left;
}
Thank you!
Bogdan B. Hi,
I saw the screenshot. Unfortunately based on that i am just assuming it is a visual composer gallery element. Unfortunately i cannot say for sure. That is why i required a link to your website or more details to how you added the images.
Just assuming it is a visual composer gallery, please make sure you have it set to thumbnail so it always users the same size for your images: http://screencast.com/t/xrxes5HJs6n
If this is not the way you added the images please provide more details.
Thank you!
Bogdan B. Hello,
The
Or you can add your own custom excerpt in the excerpt field when you edit your post.
The tag works. You just need to be sure not to place it inside a html element (a div for example)
http://screencast.com/t/W7Ed3HW2MReF – http://screencast.com/t/KXmFmzDjvH1
thank you!
Bogdan B. Hello,
The Speedbooster plugin works with CDN. We use it on our demo with Cloudflare CDN and it works as expected: http://demo.tagdiv.com/newspaper/
Unfortunately the fact that it does not work on your end could be number of things. It depends on how you set up your CDN server. Please use another configuration and check speedbooster again.
Thank you!
Bogdan B. Hello,
I have checked your website and saw the click ads being called on every link. Unfortunately we have no advice to give you except try to do a virus or malware scan.
Maybe these topics will help:
https://wordpress.org/support/topic/malware-removal
http://securepress.org/tutorial-how-to-remove-malware.php
https://www.elegantthemes.com/blog/tips-tricks/how-to-scan-your-wordpress-website-for-hidden-malware
You can contact your hosting provider and report the problem.
Thank you!
Bogdan B. Hello,
Try to change the fonts a few times, save the settings, clear all caches then test again. You can also try it without any plugins to rule out a plugin conflict.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.
Thank you!
Bogdan B. Hello,
The new Social counter seems to work fine, but for some users it still does not work properly (facebook). I’m glad you managed to get it to work on your end.
Thank you!
Bogdan B. Hello,
Unfortunately it is not as simple as that. You will have to specify which post template you use, because all of them are different . The PHP files will need to be edited in order to change the title position.
Please provide more details (post template, and screenshot) so we will be able to assist.
Thank you!
Bogdan B. Replied via email
Bogdan B. Hi,
Please send an email at contact@tagdiv.com with your login information so we can take a look at the problem. Please also include a link to this topic so we know who you are and what the problem is.
Thank you!
