Hello PaoloGenovese,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/

Add this code in .htaccess
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>

Thank you for your understanding.

Hello tomek_murawski,

Provide your website URL so I will be able to investigate it closer your Footer Ads. Also, provide such a useful screenshot with your ad code and with the section where you add this code in the footer section.

Thanks for your understanding!

Hello Angela,

Check the Settings from Theme panel from here -> https://www.screencast.com/t/G3immNaLO4

Thanks for the message!

Hello millennialsmentorship,

Provide your website URL so I can take a closer look at it and also, so I will be able to provide a more accurate response. Did you have some additional customizations through the code? Are you using the Speed Booster?

Thanks for your understanding!

Hello nicomaramckay,

Unfortunately, being an untested plugin, notice that we do not know that Ad System functionality and that’s why we cannot provide any accurate response in that case, sorry! You need to check the plugin’s documentation and try to implement it into our theme. If you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!
Notice that our theme works better with AdSense system and all the Ad Code should have to be added in Theme panel, Ads section from here -> https://www.screencast.com/t/loDGl1vkyC

Thanks for your understanding!

Hello,

Replied via email.

Thanks.

Hello,

You should add this code between the head tags from here -> https://www.screencast.com/t/oPsSFcyNF

Thanks for the message!

Hello marshallgunnell,

Try to use the code below and place it in Theme panel -> Custom CSS area.

.page-id-134 .td-footer-wrapper {
display:none;
}
.page-id-134 .td-sub-footer-container {
display:none;
}

The result is here -> https://www.screencast.com/t/0arbHSFe3ijv

Thanks.

Hello TiffanyFG,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link to this topic so we can quickly identify you. Provide a CPanel access for more further investigations. Also, make a full backup to your database to avoid losing all of your data.

Thanks for your understanding!

Hello icej,

I have checked your website, source page and I saw that all of your resources are commented out, why? -> https://www.screencast.com/t/Hkwigr05Lpiq Also, I saw that you are using a lot of untested plugins which might interact with the theme core files and causes a lot of unknown issues. Please remove all of them, leave just to active only the plugins that come bundled with the theme core files, clear all the caches and check the results. Also, make sure that the theme has correctly installed via FTP way according to our documentation from here -> https://forum.tagdiv.com/install-via-ftp/

Thanks for your understanding!

Hello tfalguera,

The theme has dynamically configuration for SSL and if this function has been correctly setup the theme will be automatically switched to the SSL mode. Most important is to make sure if this configuration has been correctly made. Please check the following topic from here -> https://forum.tagdiv.com/topic/ssl-mixed-content-issue/

Thank you.

Hello cronosalblog,

I have inspected that module and it seems to have a height fix. You should use the following custom CSS code and add it in Theme panel -> Custom CSS Area.

The code is here ->

.td-newsmag-voice .td_module_3{
height:auto;
}

The result is here -> https://www.screencast.com/t/dY2liKmfa

Thanks for your understanding!

Hello bijan,

Please notice that plugin has not been tested with our theme! For more details about configuration, please check the following useful topic from here -> https://www.boldgrid.com/support/working-with-wpforms/customize-wpforms-form-settings/
-> https://www.wpbeginner.com/wordpress-plugins/wpforms/

Hope this helps!

Thanks for your understanding!

Hello raksgoyal,

I guess that your images get stuck to opacity 0. This error happens due to your untested plugins used by you. Please disable all of your untested plugins (Jetpack), clear all the caches and check the results.

Thanks for your understanding!

Hello travelhippi,

The theme does not have any such an option for this, sorry! If you want to achieve something like this, you should to do it via such a custom work and notice that we can not provide this kind of additional customizations at the moment, sorry!

Thanks.

Hello padom,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Before this, make sure that you have disabled all of the untested plugins to avoid the conflicts.

Thanks.

Hello jllorente25,

I have tested on my website to make an audio playlist and it seems to work as expected with TD Composer-enabled and disabled. Disabled all of the untested plugins, clear all the caches, purge CDN files and check the results. Also, if the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for the message!

Hello,

Ensure that your TD Composer plugin has been correctly installed and enabled in order to achieve good theme results.

Thanks for the message!

Hello Pcon,

It seems to be a strange problem. I have made a test on my side, using the Mobile Theme and the embedded video links on the posts seem to work as expected on mobile devices. Make sure that you are using the latest version of the theme installed via FTP way, clear all the caches, purge CND files and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page.

Thanks for the message!

Hello Gregory,

You are probably uploading the whole theme package. You have to upload only the theme zip file, not the whole package which contains other items
– https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error

These are the theme install methods with steps for each method
– https://forum.tagdiv.com/install-via-wordpress/
– https://forum.tagdiv.com/install-via-ftp/

Regarding on child theme, please notice that’s not required and it’s optional.

Thanks for your understanding!

Hello marshallgunnell,

You should use a bit of CSS code if you want to remove the Footer section for a certain page. You can provide your website URL so I can take a closer look at it and also, so I will be able to provide a more accurate response/code.

Thanks for your understanding!

Hello Vickydhumale,

I have inspected your website on mobile and the menu items seem to work as expected, without any delay. Where is the problem? Everything seems to work as expected.

Thanks for your understanding!

Hello pbc,

Unfortunately, this kind of plugin has not been tested with our theme and therefore, we cannot say for sure if it will work or not as expected with our product, sorry! Also, please notice that we cannot provide support for untested plugins.

Thanks for the message!

Hello E_Normus,

Please check here -> https://www.screencast.com/t/RWTy4TFu8x

Thanks for your understanding!

Hello,

Be careful with this section to set the correct size of your background image -> https://www.screencast.com/t/6D5yfjog6T

Hope this helps and let us know how it goes!

Thanks for the message!