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Catalin
tagDiv Staff

Hello mepstein,

Here is talking about LightBox effect which can be enabled from here -> https://forum.tagdiv.com/modal-window/ Try and check the functionality.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello mepstein,

If you are using the General Responsive Mobile and not the Mobile Theme plugin, you should simply add a menu item from Menus and then, with a such a custom CSS code you should hide it for the desktop version.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Mauricio Freitas,

Please check the system status parameters from our theme’s requirements guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Thanks for your understanding!

Catalin
tagDiv Staff

Hello linearwhiz,

Unfortunately, the theme does not have any such an option that allows you to have more than one smart list inside one article, sorry!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello DJJones,

This issue happens in particular cases and is tied to a specific server and PHP configuration. There are a few steps in solving this issue, however.
1. Check file permissions: http://www.wpbeginner.com/beginners-guide/how-to-fix-file-and-folder-permissions-error-in-wordpress/
2. change PHP version on your host and check security modules.
3. comment out the check for the error from the WordPress code:
https://scotty-t.com/2011/03/28/fix-for-the-plugin-does-not-have-a-valid-header/
4. Install the plugins via FTP: http://www.wpbeginner.com/beginners-guide/how-to-manually-update-wordpress-plugins-via-ftp/

Hope this helps.

Thank you!

Catalin
tagDiv Staff

Hello nicomaramckay,

Unfortunately, please notice that our theme has not been tested with this such an Ad and therefore, we cannot say for sure if it will work or not as expected with the theme, sorry!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello KokoShanel,

Provide your website URL so I can take a closer look at it.

Thanks.

Catalin
tagDiv Staff

Hello Saleh304,

Please check the following topic from here -> https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/

Thanks.

Catalin
tagDiv Staff

Hello,

Replied via another topic.

Thanks

Catalin
tagDiv Staff

Hello Danela,

Make this change from panel settings -> https://www.screencast.com/t/cfPfYKCf72W

Thanks for your understanding!

Catalin
tagDiv Staff

Hello felipestoker,

There are similar topics regarding Facebook comments here on the forum, for manual implementation if you want to take a look at the following topic ->
https://forum.tagdiv.com/topic/facebook-comments-2/

Thanks for your understanding!

Catalin
tagDiv Staff

Hello rvtravel,

Check your system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ Also, please try the below solution ->

Set up the below code in .htaccess!

<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>

Thanks.

Catalin
tagDiv Staff

Hello bobbymc,

You can wide your theme if you will use the TD Composer plugin and add all of the elements you want into a stretch ROW from here -> https://www.screencast.com/t/7ryiyaJn5

Thanks for your understanding!

Catalin
tagDiv Staff

Hello marshallgunnell,

Please check here -> https://forum.tagdiv.com/featured-image/

Thanks.

Catalin
tagDiv Staff

Hello drang,

I guess that you are referring to the Image Light Box on the Modal image, right? So, if you use TD Composer just copy the image URL (https://www.screencast.com/t/ajO2CZqGlgK) and paste it in the Single image > General > Image link https://www.screencast.com/t/yCBE2COZI

If you make it simple post after add media and choose your image click on it (on image) and click on edit button Click the Modal image on and select from the tagDiv image style Center Full width and click update https://www.screencast.com/t/krhUdxXs2mts.

If is not what you mean, please provide more details so I will be able to provide a more accurate response.

Thank you.

Catalin
tagDiv Staff

Hello liveitupdoral,

Unfortunately, please notice that the header section is unique for the whole website. Notice that the WPML will create a new page for your translated version with the same header. IF you want to add some new ads inside them you need to directly add to a page.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Alicegreentree,

This is the plugin -> https://www.screencast.com/t/ELEaZI4qpX and the shortcode should have to be taken from settings -> https://www.screencast.com/t/OsR3qCze
[contact-form-7 id="4458" title="Contact form 1"]

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Tibbar,

Please remove all of the untested plugins, clear all the caches and check the results. -> https://www.screencast.com/t/EZbazQxZ8Rt

Thanks for your understanding!

Catalin
tagDiv Staff

Hello teknolojisk,

Please provide your website URL and some useful screenshots with the error so I can identify it and also, so I will be able to provide a more accurate response.

Thanks for the message!

Catalin
tagDiv Staff

Hello toandph,

Unfortunately, the theme does not have such an option that allows you to change the page width on the desktop, sorry! If you want to make some changes to the layout of the theme, notice that you should do it yourself through the code because we cannot provide additional customizations.

Thanks for the message!

Catalin
tagDiv Staff

Hello cronosalblog,

If you want to reduce the margin-bottom for each block title, you need to use the code below and place it in Theme panel -> Custom CSS area.

.block-title{
margin-bottom:4px!important;
}

The result is here -> https://www.screencast.com/t/MbemkQaiiF

Thanks for your understanding!

Catalin
tagDiv Staff

Hello mangeshpowar,

First of all, you should find that plugin, install it and then check plugin documentation to know how this can be used.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello interfans,

Unfortunately, our theme does not have any such an option that allows you to display the featured image when you share a post on Tweeter, sorry! Also, notice that you can try to handle this case from Seo Yoast, according to this plugin’s documentation here -> https://kb.yoast.com/kb/setting-up-twitter-cards-in-wordpress-seo/

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Viju,

The theme does not come with the robots.txt file by default. You should create it your own. Check more details about this case, here -> http://www.robotstxt.org/robotstxt.html -> https://www.wpbeginner.com/wp-tutorials/how-to-optimize-your-wordpress-robots-txt-for-seo/

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Lecache,

Please provide some useful screenshots with the problem so I will be able to provide a more accurate response.

Thanks for your understanding!

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