Hello EdTrejo,

Notice that the Mobile Theme should not be activated, sorry! This is an optional plugin which has to be enabled. That’s all. Check the documentation from here -> https://forum.tagdiv.com/the-mobile-theme/

Thanks.

Hello,

I have made some tests on my side adding the YouTube API for in this case and it seems working fine, as you can see here -> https://www.screencast.com/t/J1vMlBUOA -> https://www.screencast.com/t/v1bYgfLD

Clear all the caches and check the results.

Thanks.

Hello padom,

Please provide more details about this case, and also, provide here some useful screenshots so we can identify the problem. I have checked your website and the Ads seems to work as expected -> https://www.screencast.com/t/MZczfyZFtX

Thanks for the message!

Hello kytmagic,

You should change the Heaed3er Style to another one which displays the logo in full width, like Header Style 10, as an example.

Thanks for your understanding!

Hello sergioshrek,

Check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information so we can take a closer look at your setup page.

Thanks for the message!

Hello noori020,

You should add some shortcodes if you want to achieve that functionality you want. For this, please read the following topic from here -> https://forum.tagdiv.com/topic/woocommerce-images/

Yes, the best option for using a slide is Revolution Slider, a plugin which is tested with our theme and which seems to work as expected.

Thanks.

Hello Dollrotica,

You should use the Single Image on the Row split in 4 column and below each image, you need to add the Text with Title element where you can add your desired description, like this -> https://www.screencast.com/t/MSQQ7LSIsT -> https://www.screencast.com/t/80TGRZk7MT

I hope that helps you a lot.

Thanks for the message!

Hello agracjan,

Please notice that our theme uses thumbnails to display more size of your loaded images on modules/blocks. If you will check our Theme panel, you enable/disable what kind of thumbs you need, from here -> https://www.screencast.com/t/viKo9QPq You can turn off them from that section and then, the theme will not create those dimensions you do not use.

Thanks for your understanding!

Hello all,

Please read the following topic from here -> https://forum.tagdiv.com/topic/problem-with-the-images-of-the-menu/

Thanks.

Hello awtown,

You should provide your website URL and some useful screenshots with the problem. Also, notice that we do not recommend to increase the site width because you can easily break the theme’s layout.

Thanks for your understanding!

Hello bhcrow,

Please read this topic here -> https://forum.tagdiv.com/topic/want-to-using-the-fb-instant-aticle/

Thanks.

Hello lifemathmoney,

I have checked again your website URL and I saw that your images are stuck to opacity:0 again. Also, I have checked your source page and I saw that you are using a lot of untested plugins which might break the theme’s functionality as you can see here -> https://www.screencast.com/t/aQSa0GSiT

Thanks.

Hello 20dedos,

Unfortunately, it seems to be a problem regarding on mega menu for first loading, sorry! We are working hard for a new real lazy loading and probably that’s why this issue will appear, at the moment, sorry! We will try our best and we hope to fix it as soon as possible. Until this, please try the quick fix from here -> https://www.screencast.com/t/dkImcVB3 -> add this else statement in that file and check the results -> else {$base64 = $td_temp_image_url[0];}

Thanks for your understanding!

Hello waqas,

Unfortunately, the theme does not have any such an option that allows you to do this, sorry! If you want to move the category tag to be closer to the date, you need to create your own Custom CSS code to do that and if you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for the message!

Hello Vanesafp,

Notice that all of your additional customizations will be removed when a new version of the theme will be updated because this one will overwrite all the code of the theme. You should customize it again.

Thanks for your understanding!

Hello,

Please notice that our TD Composer page builder doesn’t any negative effect on your SEO. This is not a problem in this case. If you have any question regarding this case, please provide more details and some screenshots so we can take a closer look at it.

Thanks.

Hello,

Please provide your website URL so I will be able to provide a more accurate response.

Thanks.

Hello,

Try to increase the max_execution_time like as our requirements guide. Clear all the caches and check the results. If the problem is still there, please send us an email at contact@tagdiv.com. Provide there the link to this topic so we can quickly identify you.

Thanks for your understanding!

Hello imkimc,

I have inspected your facebook page -> rvtravelnewsletter and I saw that page is not public and it’s private and that’s why you did not bring any count results. Notice that the facebook account should have to be public page so our theme can get data from your account.

Thanks for your understanding!

Hello dvolatility,

I have inspected your website and I saw that you have the wrong size for your images in the blocks (featured images) -> width=”1″; height=”1″ as you can see here -> https://www.screencast.com/t/ER9RgivuE This such a problem might be caused by your untested plugins, like JetPack (Photon extension). We recommend to disable all of these untested plugins, make a full backup to your database, regenerate your images using the Force Regenerate of Thumbnails Regenerate (for the moment, you can regenerate one thumb to see if the image will appear) clear all the caches and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for your understanding!

Hello Constantinos S,

Use the debugger to see how the shared post looks
– https://www.wpbeginner.com/wp-tutorials/how-to-fix-facebook-incorrect-thumbnail-issue-in-wordpress/

Thanks.

Hello Tengel,

You could activate the unique articles for that page
– https://forum.tagdiv.com/unique-articles/
That will make sure there are no doubled posts displayed, but note that if there is pagination set for the blocks present in the page this setting is not recommended.

That would be the only way to have unique articles across the homepage grids and blocks, with a pagination restriction, however.

Let us know how it goes!

Thanks.

Hello vanjabule,

Yes, you can revert back to other changes which have made over your homepage. Ensure that you have activated the Revisions from Screen options from here -> https://www.screencast.com/t/jCbjzv0O7WS and then, at the bottom of the page, you can see the History of your page changes, like this -> https://www.screencast.com/t/rdoUSmAGw0v

Hope this helps!

Thanks for your understanding!

Hello Portekoi,

I guess that your images get stuck to opacity 0. This error happens due to your untested plugins used by you. Please disable all of your untested plugins (Jetpack), clear all the caches and check the results.

Let us know how it goes!

Thanks for your understanding!

Hello Portekoi,

I have inspected your website and I saw that you are using the logo text! So, please notice that our theme has been designed to give an H1 tag for the logo because it’s more useful for SEO results. Why did you want to remove it? Please check the logo-text.php and remove the H1 tag from there if you want to exclude it from the logo text. Check here -> https://www.screencast.com/t/A5D89o6WN

Thanks for your understanding!