Hello Tibbar,

If you are using a Cloudflare, ensure that it is set up according to our useful guide from here -> https://forum.tagdiv.com/cloudflare-cdn/ -> https://www.screencast.com/t/hi5RJIeXq87

Thanks.

Hello alexjay020,

Please update the theme to the latest version of it (v.4.5), remove all of the untested plugins, clear all the caches and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page.

Thanks.

Hello n1ck,

Unfortunately, the theme does not have any such an option for this, sorry! Try to use some plugins which have this functionality but please notice that we cannot say for sure if it will work or not as expected with the theme, sorry! Please check the entire Woocommerce documentation from here -> https://docs.woocommerce.com/documentation/plugins/woocommerce/

Thanks for the message!

Hello n1ck,

Unfortunately, the theme does not have any such an option for this feature and also, do not have any tested plugin in this case, sorry!

Thanks for your understanding!

Hello n1ck,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for your understanding!

Hello,

Unfortunately, I cannot see your attached image, sorry! You have wrongly added the image path. -> https://www.screencast.com/t/0hBhi7fL Also, provide your website URL so I can take a closer look at it.

Thanks for your understanding!

Hello Valerio,

If you are using the Blog page, did you have tried to create your own custom Sidebar and set up from here -> https://www.screencast.com/t/ySyQLkgAqJ? If not, try to make this set up, clear all the caches and check the results.

Thanks for your understanding!

Hello jk,

That shortcode has not to be added in functions.php as you said above. It should be added to the loop-single according to your post template used by you. If it still does not work, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Also, provide there the link to this topic so we can quickly identify you.

Thanks for the message!

Hello aaprofi,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link to this topic so we can quickly identify you. Also, the CPanel access is required to provide here.

Thanks.

Hello Aman,

Notice that we have some pre-made Review Template which can be set up with TD Composer and add such a button functionality at the bottom of that section, as you can see here -> https://www.screencast.com/t/W7BmxNx70R If you will use that Template, all the posts which have Review, will be displayed using that template.

Hope that help!

Thanks for your understanding!

Hello spu,

I have checked your website and it seems to work as expected! I did not saw any such a problem with it. Please notice that the WP-Rocket and Autoptimize plugin has not been tested with our theme and we cannot say for sure that all of these will work as expected with the theme, sorry! Regarding on Cloudflare, ensure that you have correctly set up it according to our documentation from here -> https://forum.tagdiv.com/cloudflare-cdn/ We recommend using the WP Super cache because that plugin is fully tested with the theme.

Thanks for your understanding!

Hello all,

Please make sure that your theme has been correctly installed via FTP way, according to our documentation from here -> https://forum.tagdiv.com/install-via-ftp/ and also, the requirements from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Thanks for your understanding!

Hello pavel,

Unfortunately, the theme does not have any such an option that allows you to do this, sorry! You should find such a plugin with this functionality and check the results.

Thanks for your understanding!

Hello Tibbar,

I have tested your website on mobile devices and the hamburger menu seems to works as expected, without any problem, sorry! Try to clear all the caches, purge CDN files and check the results.

Thanks for the message!

Hello cocktail,

Unfortunately, here is talking about two different functionality, sorry! If you want to have the latest articles module at the bottom of your posts, you should use the Single Cloud Template and create your own Single Template and add at the bottom of it a simple block which should have to be filtered by Latest Articles. Please check here -> https://forum.tagdiv.com/tagdiv-cloud-library-plugin/

Thanks for your understanding!

Hello Epic,

Unfortunately, the woff2 format does not support by our theme at the moment, sorry!

Thanks for your understanding!

Hello pavel,

Please update the theme to the latest version of it which is 9.1 because the column text encoding issues have been resolved. Notice that you need to remove the old “\” because the theme will not automatically remove them.

Thanks for the message!

Hello mf_srls,

Please keep in mind that the Roboto and Opens Sans fonts are used default by the theme and there is no solution to disable them. If you want to make deeper changes in this regard, you should check the td_config.php core files and from here you should change the default theme fonts which are Open Sans and Roboto with your desired one, like this -> http://screencast.com/t/YXUNUqxE. Also, if you want to remove the Roboto Google Font you can try to remove from there, clear all your caches and check the results. For more information about this regard, please consult the following topic here -> https://forum.tagdiv.com/topic/do-i-really-need-to-change-all-the-text-fields-for-fonts/

Hope this helps!

Thanks.

Hello Dollrotica,

You should use the Wocommerce shortcodes to create your shop page and if you want to use it in full-width, set up your page from TD Composer and stretch the ROW from there, like this -> https://www.screencast.com/t/VV1zgox2T0c -> https://docs.woocommerce.com/document/woocommerce-shortcodes/ and the result should look like this -> https://www.screencast.com/t/Wy3AYnIv7gq

Thanks for your understanding!

Hello dafnefonseca2,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for your understanding!

Hello sergioshrek,

Check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ Most likely, your PHP memory has exhausted and that’s why you cannot save anything.

Thanks for your understanding!

Hello,

Unfortunately, the theme has not been tested with this such a plugin and therefore, we cannot say for sure if it will work or not as expected, sorry! If you want to add a title to your ad, notice that you can do it from Theme panel, from here -> https://www.screencast.com/t/shhDw7NWN If is not what you mean, provide more details so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello lukferroni90,

Unfortunately, please keep in mind that we have made some tests on iPad 2 with iOS 12.0.1. Please update the operating system!

Thanks.

Hello Aman,

Did you have tried the TinyMCE functionality for creating custom buttons, like this -> https://www.screencast.com/t/xzKJpfGSU13d

Hope that help!

Thanks for your understanding!

Hello aaprofi,

Please provide your website URL so I can take a closer look at it! I have made a child theme and add this code inside it and it seems to work as expected but I do not understand why on your side this section will be hidden after a while, sorry!

Thanks for your understanding!