Hello paperweight,

Unfortunately, this is not a tested plugin and we do not have any plan to integrate this one to our tested plugins, sorry! Our tested caching plugin is WP Super cache and seems to work as expected. The WP Rocket it seems to be a problematic plugin with our theme and that’s why we do not want to integrate into our tested plugins list, sorry!

Thanks for your understanding!

Hello coincapnews,

Check your system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ Also, please try the below solution ->

Set up the below code in .htaccess!

<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>

Also please read this topic about HTTP error 500: https://forum.tagdiv.com/topic/http-error-500-4/

Thank you for your understanding.

Hi Eivind,

This is such additional customization which should be done by yourself, using the Inspector Browser. You should add some CSS code to customize the category tag.

Thanks for your understanding!

Hello niktsal82,

I have checked your screens and the social sharing icons do not come from our theme. Disable all of the untested plugins and use only our tested plugins (Social Counter), clear all the caches and check the results.

Thanks for your understanding and let us know how it goes!

Hello David,

Did not work this solution from here -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/? Ensure that the size of your images is suitable for theme’s thumbs used by you.

Hope this helps and let us know how it goes!

Also, if the problem is still there, please provide your website URL.

Thanks for your understanding!

Hello resh0lga,

Please provide your website URL so I can take a closer look at it. Make sure that you have updated the theme to the latest version of it.

Thanks for the message!

Hello mertensr,

Did you have tried to create your desired homepage using the Cloud Templates Library? Using this functionality, the theme allows you to use the TD Composer which gave you a lot of functionalities and elements which can be added to your template. Also, notice that the theme core files for post template can be found here -> https://www.screencast.com/t/XfiUVKkEuE78 and for the page, the template can be found here -> https://www.screencast.com/t/ZjlMlDjb6Gu

Thanks for the message!

Hello Joophil,

You should disable the Td Composer if you want that function to be correctly rendered.

Thanks for the message!

Hello Graphic Oracle,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Also, provide there the link to this topic so we can quickly identify you. Also, provide the full CPanel access for a deeper investigation.

Thanks for the message!

Hello Zakkery,

Unfortunately, the theme doesn’t have any such an option that allows you to automatically do this setting for each post, sorry! If you want a different sidebar for each post, notice that you should manually set up from post editor, for each post, like this -> https://www.screencast.com/t/mMuvh8dx2iL

Thanks for your understanding!

Hello Hugo Chan,

Please provide your website URL so I can investigate it closer. Also, ensure that you have disabled all of the untested plugins.

Thanks for the message!

Hello Mizann,

So, if you want to have this style -> https://www.screencast.com/t/aykSjbrwEJ9 you should choose the Header Style 10 and replace the source code of this header style with the following code from here -> https://pastebin.com/8RDw7CR2

Hope this helps!

Thanks for your understanding!

Hello bobbymc,

Please provide some screens with your Flex Box settings so I can take a deeper look inside it. I have made some tests on my website and the Random Post sort order works as expected, as you can see here -> https://www.screencast.com/t/7EXljMDxZECj

Thanks for your understanding!

Hello all,

Make strictly sure that you correctly upload the theme via FTP way according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/

Thanks for your understanding!

Hello all,

That error you are getting is in most cases related to a plugin. Try as a quick test to deactivate all your plugins (except theme plugins), check if this solves the problem.

Also, make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks.

Hello Sanalsantiye,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link to this topic so we can quickly identify you. If you are using some untested plugins, you should remove all of these, clear all the caches and check the results.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello Bob,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link to this topic so we can quickly identify you. I need to access your setup page so I try to change the background which you want to change.

Thanks for your understanding!

Hello Janelle,

First of all, please update the theme to the latest version of it which is NP 9.0.1 via FTP way because this is the surest method in this case. Before this, make a full backup to your database to avoid losing all of your data and check the results. The Google AdSense has been fully tested with the theme and should works as expected, without any problems.

Thanks for your understanding!

Hello Silver176,

Unfortunately, the theme does not have any such an option for this functionality, sorry! You should implement it yourself through the code or if you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry! Another alternative for you would be to find such a plugin with this functionality and check how it works with the theme.

Thanks for your understanding!

Hello xpecialy,

Unfortunately, this such a plugin has not been tested with our theme and therefore, we cannot say for sure if it will work as expected with it, sorry! The theme works as properly only with the default WordPress comments functionality.

Thanks for the message!

Hello momenvy,

Ensure that you are using the latest version of the theme installed via FTP way, remove all of the untested plugins, clear all the caches and check the results. Also, ensure that your system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Let us know how it goes!

Thanks for your understanding!

Hello WarpZoneME,

You should use the code below and place it in the Theme panel -> Custom CSS area.

ul.sf-js-enabled>li>a>i.td-icon-menu-down:before{
display:none;
}

Thanks.

Hello jetss,

I have inspected your website and it seems that AMP works as expected for posts.
https://www.screencast.com/t/xGyowxB1V Please notice that AMP does not work for your pages which are created with page builder and checking your website I did not saw any page which is not created with a page builder.

Thanks for the message!

Hi,

Provide your website URL so I can take a closer look at it and also, so I will be able to investigate it closer your mobile post content. Also, you should provide some useful screenshots with your desired changes and what kind of content from your posts you want to hide it.

Thanks for the message!

Hello Bikos,

Did you have updated the theme to the latest version of it? I have inspected your website and I saw that you are not using the latest version of it, as you can see here -> https://www.screencast.com/t/9yiQcTgC67 Update it via FTP way, clear all the caches and check the results. If the problem is still there, please provide some useful screenshots of the problem. Also, please remove all of the untested plugins, clear all the caches and check the results.

Thanks for your understanding!