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Catalin
tagDiv Staff

Hello nick1968,

Please check the following topic from here -> https://forum.tagdiv.com/topic/tagdiv-composer-and-apostrophes-in-text/

Thanks for your understanding!

Catalin
tagDiv Staff

Hello wmcoettc,

Check the following topic from here -> https://forum.tagdiv.com/topic/blog-pages/

Thanks for your understanding!

Catalin
tagDiv Staff

Hello mertensr,

Unfortunately, please notice that here is talking about two different things, the POST pages, and PAGE. The theme does not have any such an option that allows you to use the post template for page template, sorry! All of these has different functionalities. I suggest you use the Cloud Template Library to create your own template according to our documentation from here -> https://forum.tagdiv.com/tagdiv-cloud-library-plugin/

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Graphic,

The theme has dynamically configuration for SSL and if this function has been correctly setup the theme will be automatically switched to the SSL mode. Most important is to make sure if this configuration has been correctly made. Please check the following topic from here -> https://forum.tagdiv.com/topic/ssl-mixed-content-issue/

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Adam,

Please check the following options from here -> https://www.screencast.com/t/3Ulr7vdDNl

Thanks.

Catalin
tagDiv Staff

Hello fabinhoalmeida,

I have inspected your website and it seems that your Whatsapp sharing works as expected, as you can see here -> https://www.screencast.com/t/MnAf8fTG

Thanks for your understanding!

Catalin
tagDiv Staff

Hi,

You should use the Widgetised Sidebar or add some Ad Box elements there. -> https://www.screencast.com/t/0G2CkGj0 -> https://www.screencast.com/t/kXuh1zyE1E5D

Thanks for the message!

Catalin
tagDiv Staff

Hello,

There is an option for it in Theme panel which changes the color of this button. It is the accent color -> https://www.screencast.com/t/AzFdYBSHH49B Also, if you want to change only that button, you should use the code below and place it in Theme panel -> Custom CSS area.

The code is here ->

.td-scroll-up{
background-color:red;
}

Thanks.

Catalin
tagDiv Staff

Hello ALM2000,

Check the requirements of the theme to be increased according to our documentation, especially MBstring. Also, if the problem is still there, add the following code in .htaccess like this ->

Set up the below code in .htaccess!

<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>

Thanks.

Catalin
tagDiv Staff

Hello Codywoodworth,

You can try using the Mobile Theme if you want to have a different menu on mobile version than the desktop version. Also, if you want to display the top bar menu on mobile version you should provide your website URL so I can take a closer look at it and also, so I will be able to provide a more accurate response/code.

Thanks.

Catalin
tagDiv Staff

Hello xpecialy,

If you will check the single cloud templates, you will found them there, like this -> https://www.screencast.com/t/cERQb0f44M

Thanks for your understanding!

Catalin
tagDiv Staff

Hello prahaaronline,

Check the official documentation from here -> https://forum.tagdiv.com/sharing/

Thanks for your understanding!

Catalin
tagDiv Staff

Hello akshem,

Please check the System Status requirements to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ Clear all the caches and check the results.

Hope this helps and let us know how it goes!

Thanks for the message!

Catalin
tagDiv Staff

Hello jawaid,

Please send us an email at contact@tagdiv.com and request this kind of theme version there.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello AhoraRoma,

Did you have check the Theme panel font colors from here -> https://www.screencast.com/t/iqN40yJMzuJs

Thanks for the message!

Catalin
tagDiv Staff

Hello ericatfitz,

I have tested your website on mobile devices and that gray space did not appear. Everything works as expected. Try again!

Thank for your understanding!

Catalin
tagDiv Staff

Hi,

Did you have read the warning regarded to the Speed Booster disabled? -> https://www.screencast.com/t/AydfRuzBDWr

The speed booster is an optional plugin and it is tested only with these plugins – http://screencast.com/t/hcjLnOqh4i2 and if you use other plugins it will be automatically disabled. A lot of people install the plugin without knowing what it does and after that, they add many plugins and some of them are not written fine so the developer took this decision. If you want to always enable speed booster, delete this code from speed booster file: http://screencast.com/t/RZLIOPUNdqh

Thank you for your message!

Catalin
tagDiv Staff

Hello alebasur,

Here is talking about Excerpts section which can be managed from each module used by you, from Theme panel -> Excerps section from here -> https://forum.tagdiv.com/excerpts-introduction/ If is not what you mean, provide more details so I will be able to provide a more accurate response.

Hope this helps!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello,

Replied via email.

Thanks.

Catalin
tagDiv Staff

Hello guedindesigns,

I have made some tests on my site and the Big Grid works as expected, as you can see here -> https://www.screencast.com/t/YK9wKIKVua I have inspected your source page and I saw that you are using a lot of untested plugins which can break the theme layout. As you can see here -> https://www.screencast.com/t/ivvAIKXadWI I saw that you have injected some bootstrap code which does not come from our theme and which can interact with another plugin and causes a lot of unknown issues. Keep in mind that SEO Yoast is a fully tested plugin which does not add any CSS code. My advice is to remove all of your untested plugins, clear all the caches and check the results. Everything seems to work as expected.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello sportm,

This is not a class, it’s just an ID. So, if you want to change the color and background-color for this section, you should use the code below and place it in Theme panel -> Custom CSS area.

The code is here ->

#eu-cookie-bar{
color:red;
background-color:green;
}

The result is here -> https://www.screencast.com/t/NFufqWYrrQEi

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Ben7777,

I have inspected your website on mobile and it seems to come to a left white sidebar which is temporary until full loading of your website page, sorry! Unfortunately, this is not a good theme behavior and this issue might come from your customizations and from your untested plugins used by you, like WP Rocket, for example. Please disable all of these, clear all the caches, purge CDN files and check the results.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Hugo Chan,

Please send us an email at contact@tagdiv.com with your login information (wp-admin) so we can further investigate it closer to your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for your understanding!

Catalin
tagDiv Staff

Hi,

Unfortunately,e the theme does not have any such an option that allows you to add another social media networks, sorry! You need to check all the theme core files and edit them with your desired changes if you want to add something like this. If you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks.

Catalin
tagDiv Staff

Hello mikeC_Oakland,

The default Sidebar structure can be changed from Widgets section area.
Notice that the Posts Loop can be changed from here -> https://www.screencast.com/t/CFsi48q6nkG

Hope this helps!

Thanks.

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