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Catalin
tagDiv Staff

Hello dumagroup,

The WPML is compatible with this setting, sorry! Please notice that the case will be investigated but notice that’s not a simple task and it will take some time until finished it because this change required to do more deeper further investigations.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello akozoubsky,

Unfortunately, the theme does not have any such an option that allows you to reset only the font family and font size from Theme panel, sorry! I guess that you have made a lot of customizations through your website and now, you want to revert to the default settings of the theme, right? In that case, notice that you can reset all the settings of your Theme panel from here -> https://www.screencast.com/t/iBA9bRNp (this option will reset ALL the theme settings <-> attention!!!).

Thanks for your understanding!

Catalin
tagDiv Staff

Hello aresglez,

Most likely, this is not the main reason to cause your website to be slow, sorry! Please check our useful guide from here -> https://forum.tagdiv.com/how-to-make-the-site-faster/

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Richard04,

Yes, it seems to works as expected.

Thanks.

Catalin
tagDiv Staff

Hello bob,

Try to use the code below ->

.td_block_11.td_block_wrap a:hover{
color:red;
}

Notice that color comes from your Theme Accent Color which can be set up from Theme panel from here -> https://www.screencast.com/t/nsv9lzoxsR11.

Thanks.

Catalin
tagDiv Staff

Hello ecstaticperson,

You should use the code below and place it in Theme panel -> Custom CSS area.

.tdb-featured-image-bg{
background:none!important;
}

The result is here -> https://www.screencast.com/t/K6aE1frN

Thanks for the message!

Catalin
tagDiv Staff

Hello chivinews,

Unfortunately, I have checked your website but I did not saw any text with the title element on your site, sorry! Please provide some useful screenshots with it so I can identify it or do you have made some changes in the meantime?

Thanks for the message!

Catalin
tagDiv Staff

Hello Tormentalous,

Try to read the following useful guide from here -> https://moz.com/blog/how-to-fix-crawl-errors-in-google-search-console

Thanks for the message!

Catalin
tagDiv Staff

Hello Aliyah Dastour,

From what I can find online it could be a Chrome connection problem

https://www.easytechguides.com/google-chrome-connection-errors.html
https://techieans.com/fix-err-empty-response/
https://wordpress.org/support/topic/unable-to-save-err_empty_response-this-page-isnt-working-didnt-send-any-data/

Maybe try what is suggested, also mention this to the hosting provider, they might have an idea.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Syams,

Notice that here is talking about a style of a demo. Each demo has a specific style which was custom made and if you want to have the same layout you should load that demo. This is the easiest way in this case. Also, if you do not like this, you should try using the Inspector Browser and try to replicate the layout. For more information, please check here -> https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Thanks for your understanding!

Catalin
tagDiv Staff

Hello zema80,

Check here -> https://www.screencast.com/t/4FCfXiqB

Thanks.

Catalin
tagDiv Staff

Hello themes10,

Unfortunately, the theme does not have any such an option that allows you to make a wider featured image, sorry! Notice that our theme used modules/blocks which have proper thumbnails. Check here -> https://forum.tagdiv.com/theme-thumbs/

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Chinguunmaad,

Unfortunately, notice that the Facebook Comments plugin has not been tested with our theme and therefore, we cannot say for sure if it will work or not as expected with our theme. You can consult the following topics from here -> https://forum.tagdiv.com/topic/facebook-comments-2/page/2/

Thanks for your understanding!

Catalin
tagDiv Staff

Hello avramedia,

Provide your website URL so I can take a closer look at it. I have checked the Crypto Demo on mobile and the mobile drop down seems to work as expected. Provide your website URL so I can take a closer look at it.

Thanks for the message!

Catalin
tagDiv Staff

Hi,

1)Ensure that you have set up the Standard format from here -> if you do not have a video set up as the featured video. -> https://www.screencast.com/t/edF4xWPQJ2G

2)The video icon appears only if you set up the Video format. It’s simple!

Thanks.

Catalin
tagDiv Staff

Hello 1776scoop,

Please do not make your menu like Demo because it’s wrong. Please remove all of your menu and import the menu items as a category and in front of your categories you should have like this -> https://www.screencast.com/t/xDe4hhUTf

Thanks for your understanding!

Catalin
tagDiv Staff

Hello cucadigital,

Provide your website URL for more investigations.

Thanks.

Catalin
tagDiv Staff

Hello spexdj,

Please update the theme to the latest version of it, remove all of the untested plugins, clear all the caches and check the results. Notice that the first steps for WordPress debugging is to follow these steps and check the results.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello likocorp,

Try to use that code and add the !important tag before each value.
The result is here -> https://www.screencast.com/t/OLgdyw7oQ

Thanks for your understanding!

Catalin
tagDiv Staff

Hello drjeff_007,

You should use the Jing online tool if you want to provide more screens with your problem. I need them so I can identify the problem and also, so I will be able to provide a more accurate response.

Thanks for the message!

Catalin
tagDiv Staff

Hello fgmotta,

We will try doing all the best, sorry! At the moment, this is the only fix!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello,

My colleague Bogdan request you to provide again the wp-admin credentials because he cannot log in with your username and password provided by you. -> https://www.screencast.com/t/qhScbAoSfTRl

Thanks.

Catalin
tagDiv Staff

Hello scaclic,

What do you want to achieve? What does mean ‘head a title’?

Thanks for the message!

Catalin
tagDiv Staff

Hello Paul,

Before starting to create your project, please read our documentation regarding on TD Composer as page builder and what exactly you can do with it. The sidebar seems to works as expected at your homepage. For more details about Sidebar functionality, please check here -> https://forum.tagdiv.com/newsmag-smart-sidebar/ Also, regarding on row layout of your width, you should know that all of these can be set up from here -> https://www.screencast.com/t/HT8wptFdxf9K
Also, if you want to make a new homepage from scratch you should import the demo you like without dummy content and then, all of your created content will be loaded into your database.
If is not what you mean, provide more details so I will be able to provide a more accurate response.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello scotte,

Check again your system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ Also, please try the below solution ->

Set up the below code in .htaccess!

<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>

Hope this helps and let us know how it goes! If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can take a closer look at your setup page. Also, provide the CPanel access for more further investigations. Also, the link to this conversation is needed so we can quickly identify you.

Thanks.

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