Hello,

Please follow the next topic from here -> https://forum.tagdiv.com/topic/where-is-the-newspaper-8-8/ to solve the problem.

Thanks.

Hello RCounsell,

Unfortunately, we do not make any tests in this case and also, we do not know how this work, sorry! First of all, you should learn how to implement it in WordPress and then test it with our theme. Maybe could be some special steps to following, sorry! Check some online guides for this -> https://business.twitter.com/en/solutions/twitter-ads/website-clicks/set-up-conversion-tracking.html -> https://business.twitter.com/en/help/campaign-measurement-and-analytics/pixel-helper.html but please notice that we cannot say for sure if it will work or not as expected with our theme, being an untested thing with our product, sorry!

Thanks for your understanding!

Hello Ryansmccain,

Before using the child theme you should read the documentation from here -> https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thanks for your understanding!

Hello mariushihn,

Please update the theme to the latest version of it via FTP, remove all of the untested plugins, clear all the caches and check the results.

Thanks for your understanding!

Hi,

Check Smart List 4 and 5 from here -> https://demo.tagdiv.com/newspaper/smart-list-style-4/ Notice that The Publisher is trying to copy our products, unfortunately!

Thanks.

Hi,

Please ensure that you are using the latest version of the theme installed via FTP way, remove all of the untested plugins, clear all the caches and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer to your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for the message!

Hello wdziedzic,

Please use the Inspector Browser and try to create yourself the code you want to achieve because we cannot provide additional customizations, sorry! Check here -> https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Thanks for your understanding!

Hello Raveess,

Check the Smart Sidebar configuration from here -> https://forum.tagdiv.com/smart-sidebar-2/

Thanks for the message!

Hello silasims,

Sorry, but I did not saw any image! Try to provide me again because I do not exactly understand your request. Please provide more details so I will be able to provide a more accurate response.

Thanks.

Hi,

Provide your website URL so I can take a closer look at it.

Thanks.

Hello aresglez,

Our Header Style 1 looks like different than your desired example, sorry! You should create your own CSS code in order to achieve like this. Use the Inspector browser to create your own CSS code. Check here -> https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Thanks for your understanding!

Hello ouebflow,

Please provide some mockups and useful screenshots so I can identify what exactly you want to achieve.

Thanks for your understanding!

Hello Chinguunmaad,

Use the Revolution Slider! Check here -> https://forum.tagdiv.com/how-to-install-revolution-slider-v5/

Thanks for your understanding!

Hello Prajwal Desai,

Please notice that the Ads works differently for smart list post pages. Please check here
-> https://www.screencast.com/t/rZ7olRvmmNZr Use only these kind of smart list if you want to have some control for Ads.

Thanks for the message!

Hello Faheem Hafeez,

Notice that plugin has been designed to be used only for Post Template and not the default post pages, sorry!

Thanks for your understanding!

Hi,

Do you have uploaded the image here -> https://www.screencast.com/t/hCWlqa9Bhd

Thanks.

Hello Noir,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) FTP and CPanel access so we can take a closer look at your setup page. Also, before sending this email, please make a full back-up to your database, remove all of your untested plugins, clear all the caches.

Thanks for the message!

Hello javid,

Please keep in mind that it’s not recommended to be removed because this code is very important for a good theme functionality. Also, not from this code occurs this error. Please check your error log from your dedicated server and try to find which is the culprit, sorry! Notice that td_ajax_URL is used in the whole of our theme and if you will remove this, the theme will be affected, sorry!
Also, if the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin), full FTP and CPanel access so we can take a closer look at it.

Thanks for your understanding!

Hi desbravandomadrid,

Please notice that 500 errors do not come from our theme. It seems to be a problem with your hosting provider. Ensure that you are using the latest version of the theme installed via FTP way, all the system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/, remove all of the untested plugins, clear all the caches and check the results.

Thanks for your understanding!

Hi,

Try to add a background image because when you set up an image to your theme background, the layout of the theme will be automatically switched to a boxed layout. -> https://www.screencast.com/t/7GlpeF6ur5

Thanks for the message!

Hello nexionly,

Please provide your website URL and some useful screenshots with your desired changes so I can identify it closer to the problem.

Thanks for your understanding!

Hello trebol30,

Please ensure that you are using the latest version of the theme installed via FTP way because this is the surest method in this case. Also, check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ Also, if the problem is still there, please try to make a new clean install to another sub-domain for testing, disable all of the untested plugins and check the results.

Thanks for your understanding!

Hello SPAREGmbH,

Please update the theme to the latest version of it which is NP 9.0.1. Do it via FTP, clear all the caches and check the results.

Thanks for the message!

Hello Epic,

The Footer template should be displayed in Pages section, like this -> https://www.screencast.com/t/d18mvLOfQGe

Thanks for the message!

Hello pepix90,

Try to check with another Ad Code and place it in Add Box to see the results. Also, the Google AdSense code might be the problem. You should contact the Google AdSense department, tell the problem because they should be able to provide a more accurate response.

Thanks for the message!