Hello,

Ensure that you are using the latest version of the theme, clear all the caches and check the results. Try the CRTL+SHIFT+R and check the results. Purge all CDN files if you are using the Cloudflare.

Thanks.

Hello westcan,

Sorry, please notice that our theme does not have any such an option that allows you to add this functionality from TD Composer. You should use the shortcodes generated from this plugin and add them to a column text for example. Please check here -> https://codex.bbpress.org/features/ -> https://www.screencast.com/t/NhzfvXwIcq3t

Hope this helps!

Thanks for your understanding!

Hello tecnogaming,

Thank you for your response. This could be more useful for other customers which has this problem.

Thanks.

Hello,

Sorry but the theme does not have any such an option for it, unfortunately! If you want to change this structure you should do it yourself through the code because we cannot provide a custom implementation.

Thanks for the message!

Hello stanisci,

You are using the Mobile Theme plugin and that’s why the sidebar does not appear. You should disable this plugin and the theme will be automatically switched to the General Responsive Mode layout.

Thanks for your understanding!

Hello cashflow24,

The ticker at the top uses a shortcode from this plugin – https://wordpress.org/plugins/cryptocurrency-price-ticker-widget/ and you can place it in a column text element for tag div composer.
After you have installed that plugin you should add the shortcode generated by the plugin and place in the header column text like this -> https://www.screencast.com/t/AB20uPgwMr
Regarding on the second error, try to edit your page with TD Composer and identify the element. Remove and add it again and check the results. Clear all the caches and check the results.

Thanks for your understanding!

Hello toneideas,

Sorry about this but only loaded icons can be used for this builder element from here -> https://www.screencast.com/t/B84Qye4jNdVn

Thanks for your understanding!

Hello arafat,

Sorry but please notice that effect comes from your customization and not from our theme. Try to purge CDN files if you are using the Cloudflare system, disable the Speed Booster and check again the results. Also, if the problem is still there, you should make a new fresh install to another subdomain for testing and check the results. Also, if you will check our demo preview, you will never see this effect. Also, remove all of the untested plugins if you are using something like this.

Thanks for your understanding!

Hello VFP,

Try to check the following topic here -> https://forum.tagdiv.com/topic/changing-the-date-to-x-time-ago/ because it might be useful for you.

Thanks for the message!

Hello Tatiane Pires,

Sorry but the theme does not have any such an option that allows you to insert sharing icons to each of any number of images a TagDiv Slide Gallery, sorry! You should customize it yourself if you want to have this feature because we cannot provide support for custom implementation, sorry!

Thanks for your understanding!

Hello luciamyv,

Sorry, the theme does not have any such an option for it and also, we do not have any such a recommendation in this case! You should try finding something like this and try it with our theme!

Thanks for your understanding!

Hello ajansdogu,

I’m sorry but please notice that we cannot provide support for configuration of your dedicated server, unfortunately! You should contact your hosting provider, tell the problem and try to follow our requirements for our theme. If you will respect all of these rules, the theme should have been right installed and works as expected. Notice that we only provide technical support regarding on theme’s features.

Thanks for your understanding!

Hello kokorikos,

I have inspected your website and your image seems to work as expected, as you can see here -> https://www.screencast.com/t/4UQZD6rfyJDD It could be a temporary problem with your opacity. Maybe your images are stuck in opacity 0. This usually happens on a js error caused by plugins or customization or other external optimization tools. Please disable all plugins except visual composer, clear cache and reset CDN files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functioning of the theme.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello,

Please check the Social Network settings from Theme panel. -> https://www.screencast.com/t/ZouyNeYo3r All the networks which are set up from there will be displayed on the Top Bar.

Thanks.

Hello macitynet,

SOrry but the theme does not have any child AMP template, sorry! I do not know what exactly you want to do and what kind of customization you want.

Thanks.

Hello Tycoonz Fitness,

I have inspected your website and I saw that is working good now. Check your Cloudflare configuration to be the same with our form here -> https://forum.tagdiv.com/cloudflare-cdn/ If the problem will reappear you should make a new install to another subdomain for testing and check the results.

Thanks.

Hello lukehodge,

I have tested this feature on my end and it seems to work as expected, without any problem. Do you have cleared all the caches from your website? Try to do this and check the results.

Thanks for the message!

Hello Alex89,

Provide your website URL so I can take a closer look at it and also, so I will be able to provide a more accurate response/code.

Thanks.

Hello Kley,

Sorry but please notice that section does not come from our theme and cannot be managed by our theme settings, sorry! You should try using a Seo Yoast plugin if you want to have more settings about this case. Also, you can read here -> http://www.bytekmarketing.it/google-utilizza-le-recensioni-personalizzare-le-serp/

Thanks.

Hello ashokudhayan,

Here is talking about a Tweeter Embedded code which does not depend on our theme, sorry! You should check the settings of this iframe from Tweeter if you want to display it on center.

Thanks for your understanding!

Hello Nick,

Please notice that if you have made this change you will remove that image for all block template style 6 and that’s why this image does not appear. You should use another code with the right path of your image and added it to the right section of your website. Please notice that task involves doing such additional customization and we cannot provide support for this. I have done a suggestion in this case and further, you should implement it yourself. Otherwise, please consider hiring a freelancer/developer to help you.

Thanks for your understanding!

Hello Nikolaas49,

So, if you are referring to these footer widgets -> https://www.screencast.com/t/Y1oDfAaO you should try to use the code below and place it in Theme panel -> Custom CSS area.

.td-footer-wrapper .td_module_6 a{
font-size:20px;
}

Thanks for your understanding!

Hello Matt,

Sorry but please notice that issue does not come from our theme. This problem comes from your dedicated server. For more information about this, please check the following guide from here -> https://www.namecheap.com/support/knowledgebase/article.aspx/9366/2194/errors-500-502-504-and-508-reasons-and-ways-of-fixing Also, I recommend you to contact your hosting provider, tell the problem because they should be able to provide a more accurate response.

Thanks for your understanding!

Hello Laurent_C2,

This change can be done only via such a custom code. Try the code below and place it in Theme panel -> Custom CSS Area.

.td-category a{
font-size:15px;
}

The result is here -> https://www.screencast.com/t/10eEPCaCHl6

Thanks for your understanding!

Hello nurhandi,

Notice that your content images are cropped because you are using the right sidebar and the images cannot be displayed in full width, sorry! Please check here -> https://www.screencast.com/t/KF2mcSgAjY

Thanks for your understanding!