Hello Syams,

Do you have cleared all the caches, purged CDN before checking the results? If not, try to do this and see the results.

Thanks for your message!

Hello,

Please provide your website URL so I will be able to take a close look at it.

Thanks.

Hello rightpalava,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for the message!

Hello acdmin,

You should check the theme core files to see where the query is made for that section. As a hint, you should check the td_config.php.

Thanks for the message!

Hello Kley,

I’m sorry for this but please notice that what you want to do involves doing such additional customization which is not covered by our support, unfortunately! I suggest you hiring a freelancer/developer to help you! Usually, we recommend the developers from studio.envato.com.

Thanks.

Hello hellonikoloz,

All the settings which can be made from Theme panel do not require to be overwritten from Custom CSS code.

Thanks.

Hello tecnogaming,

Please notice that we only recommend our default settings regarding on Cloudflare and WP-Super-Cache. The MaxCDN has not been tested with our theme and we cannot say for sure if the theme will work as expected, sorry! The above settings were fully tested with the theme and return good results, sorry!

Thanks for your understanding!

Hello progorovor5,

1)You should look for some plugins which have this functionality because we do not have any recommendation in this case, sorry! Another way for this implementing is just from the code and if you are not aware of the steps in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!
3)There’s are the only settings for background from Theme panel. If you do to like to use it in the Stretch mode you should enable this option or if you want to have another set for this image you should customize it via such a custom CSS code. If you do not know about the steps please consider hiring a freelancer/developer to help you.

Thanks for the message!

Hello Antoine,

For more information about which files can be overwritten by the child theme, please check here -> https://forum.tagdiv.com/the-child-theme-support-tutorial/ In principle should work fine.

Thanks for your understanding!

Hello Arafat,

I have checked your website and I saw that you are using W3 Total Cache which is not recommended with our theme and that’s why this problem might appear, sorry! Also, I saw that you are using the Jetpack which is known to be problematic and I suggest you disable it and all of the untested plugins, clear all the caches and check the results. If the problem is still there, try to reinstall the theme via FTP and check the results.

Thanks for your understanding!

Hello Totelae,

It seems that Mailer Lite have changed some things through their structure and that’s why the code does not work. You should make the following change at the code to bring good results -> https://www.screencast.com/t/6TpeaNf5p (replace the ‘app’ with ‘landing’)

Thanks for your understanding!

Hello phil_ilo,

Notice that the default system cropping of our theme is from center to top. So, if you want to change this functionality you should edit the following function from API according to our documentation from here -> https://forum.tagdiv.com/td_api_thumbupdate/

Hope this helps!

Thanks for your understanding!

Salut Robert90,

Singura modalitate precisa de a activa tema de Worpdress este varianta prin FTP. Toti pasii necesari in acest send pot fi gasiti in documentatia noastra. Mai incearca installarea prin FTP deoarece trebuie sa iti reuseasca.

Multumesc si o zi faina!

Salut Robert90,

Setarile de SSL nu tin de tema noastra iar noi nu te putem ajuta in acest caz deoarece nu oferim suport pentru customizari suplimentare. Ar trebui sa contactezi host-ul tau deoarece s-ar putea sa te ajute ei cu acest serviciu (care poate este oferit de catre ei) iar daca nu, ai putea incepe sa te documentezi despre cum se poate face acest lucru, consultand urmatoarele link-uri ->

http://www.wpbeginner.com/wp-tutorials/how-to-add-ssl-and-https-in-wordpress/
https://css-tricks.com/moving-to-https-on-wordpress/
https://yoast.com/dev-blog/move-website-https-ssl/
https://forum.tagdiv.com/topic/moving-to-ssl/

Sper sa te ajute!

O zi faina si spor!

Hello mkguide,

Please notice that list are custom made in Food Recipes demo. You can install that demo at your end and check there how this was made. As a hint, please notice that there was used some drop caps and more paragraphs. -> https://www.screencast.com/t/M42VcZmg

Thanks for your understanding!

Hello deanomac98,

Probably it’s a thumbnail issue on your end. The blocks look identical on both page builders by default. Please use this guide if you face image issues: https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

Thank you!

Hello Lecache,

Do you have tried to install the theme via FTP? Please notice that’s our recommended way for installing the theme because this is the surest method in this case. Please check our documentation from here -> https://forum.tagdiv.com/install-via-ftp/ Check the requirements list from here -> https://forum.tagdiv.com/requirements-for-newspaper/ and also, notice that we recommend maximum PHP 7.2 version for better results.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello gsdmagency,

Check the below section for Inactive Widgets. Also, you can send us an email at contact@tagdiv.com with your log-in information (wp-admin) so I can take a closer look at your setup page and check your sidebars. Provide there the link to this topic so we can quickly identify you.

Thanks for your understanding!

Hello rightpalava,

Make sure that you are using the latest version of the theme and notice that the Contact Form 7 works as expected with our product because was fully tested and return good results. If you are using some untested plugins, try to disable all of these, clear all the caches and check the results.

Hope this helps and let us know how it goes!

Thanks.

Hello Nick,

You should use the code below and place it in Theme panel -> Custom CSS area.

The code is ->

.td-related-left {
background-image: url(https://demo.tagdiv.com/newspaper_craft_ideas/wp-content/uploads/2017/03/header-bg.png)!important;
background-repeat: no-repeat;
background-position: center center;
background-size: auto 100%;
line-height: 2;
}
.td-related-right {
background-image: url(https://demo.tagdiv.com/newspaper_craft_ideas/wp-content/uploads/2017/03/header-bg.png)!important;
background-repeat: no-repeat;
background-position: center center;
background-size: auto 100%;
line-height: 2;
}

The result is here -> https://www.screencast.com/t/c3vaEQuhdB6

Hope this helps!

Thanks.

Hello Syams,

For more information about how you can use the Child Theme and which files might be overwritten with the child theme, please consult our documentation from here -> https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thanks for your understanding!

Hello kankan219,

Please check the following topic here -> https://forum.tagdiv.com/topic/how-to-make-this/ and try to implement the last modified date as my explanation.
After each change, you should clear all your caches, purge all CDN files if you are using the CDN system and check the results.

Thanks for your understanding!

Hello Vanesafp,

Most likely, you are using the Mobile Theme version which has a different layout than the desktop version. If you want to have the similar layout on the mobile but in responsive mode, you should simply disable the Mobile Theme plugin and the theme will be automatically switched to the General Responsive Mobile Mode.

Thanks for your understanding!

Hello nurhandi,

I do not exactly understand what you want to achieve. Notice that an image is displayed in the mobile view like this -> https://www.screencast.com/t/pbQRfMA9F Provide more details about your desired changes so I will be able to provide a more accurate response.

Thanks.

Hello,

All the custom code should have to be added to Custom CSS code.

Thanks.