Hello broadstone,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can take a closer look at your core files. The header.php core files should have to be there as I have pointed you above…

Thanks.

Hello juanca1612,

Sorry but the theme does not have any such an option that allows you to prioritize the content. You could manage by yourself the content as you wish. You can read the following useful topic from here -> https://varvy.com/pagespeed/prioritize-visible-content.html

Thanks for your understanding!

Hello brenbrinkman,

Sorry but please notice that kind of pagination do not come from our theme -> https://www.screencast.com/t/2leeO9hmz Most likely you are using such a plugin with this functionality but please notice that we cannot provide support for this, sorry! If you want to have the default theme settings you should remove all of the untested plugins and check the results.

Thanks for the message!

Hello denamer,

Unfortunately, the default order for subcategories displayed in the mega menu is alphabetical. Unfortunately, there is no option to change the categories order, you will need custom modifications for this.
I suggest trying this plugin Category Order and Taxonomy Terms Order as I saw that many users use it to change the categories order.

Thanks!

Hello jblader,

It seems that your website is empty as you can see here -> https://www.screencast.com/t/XCbdJOX7k For the beginning, try to install a demo with content and check the basin theme functionality. Also, try to read the theme documentation from here -> https://forum.tagdiv.com/newspaper-theme-documentation/ to familiarize with our product.

Thanks for the message!

Hello madmanweb,

Ensure that you are using the latest version of the theme, remove all of the untested plugins which can interact with the theme core files. Notice that functionality comes from WordPress and not from our theme, sorry! Check the WordPress version to be updated and check the results.

Hope this helps and let us know how it goes!

Thanks.

Hello pozitron21s,

Remove this from the code -> https://www.screencast.com/t/10Wvf14e

Thanks!

Hello MCDS,

Sorry but please notice that our theme does not have any such an option for RSS widget. If you want to make some changes to the widgets, you should simply target the classes via such a custom CSS code. Try to use the inspector browser according to the following useful guide from here -> https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Thanks for your understanding!

Hello cezarsg,

Please notice that all the elements which are added with TD Composer are loaded into your database and you do not need to make another set for migrating this. It’s enough to make a full backup to your database…

Thanks for your understanding!

Hello meri,

This fix should have to solve this problem because it was tested and works. Try again, clear all the caches and check the results.

Thanks for your understanding!

Hello tonejarvis,

Our AMP version was tested and should work an expected as you can see here -> https://demo.tagdiv.com/newspaper_crypto/td-post-ripple-ceo-and-ethereum-co-founder-bash-ico-industry/amp/ You can check the AMP functionality using this link. I do not know what tool you’re checking because there are a lot and not all return a valid result, sorry!

Thanks for your understanding!

Hello itsonmessage,

Please update the theme to the latest version of it, remove all of the untested plugins, purge CDN files, clear all the caches and check the results. Should works!

Thanks for your understanding!

Hello adamuiowa,

Try to hide the Comment word with such custom CSS code.

Hope this helps!

Thanks.

Hello pakdefense,

Sorry for this but if you want to change this element you should do it yourself because the theme does not have any such an option for this and the theme has not been designed for this schema, sorry!

Thanks.

Hello StaLau17,

Make sure that you are using the latest version of the theme. You can provide your website so I can take a closer look at your images and captions.

Thanks for the message!

Hello trcanada,

If this change has been made in that file it will have to work. Clear all the caches, purge CDN files and check the results. Make sure that you have made the right changing in order to achieve best theme results. Notice modification is part of a custom made and we cannot provide support for this. All of these changes should have to be dome by yourself.

Thanks for your understanding!

Hello,

Sorry but please notice that our theme has been designed to have a special menu for mobile devices. The theme does not have an option that allows you to display the desktop main menu for mobile devices, sorry! The width is too small and that’s why this design decision was taken.

Thanks for your understanding!

Hello Escobar,

Make sure that you are using the latest version of the theme installed via FTP way, remove all of the untested plugins, clear all the caches and check the results! If the problem is still there, I recommend you to make a new install to another subdomain for testing. If you will check our demo tutorial you will see that Big Grid is responsive.

Thanks for your understanding!

Hello benti,

Notice that the Facebook APP is required to setup your social COunter, Facebook section. Please read above documentation.

Thanks.

Hello osabob,

The Mail sharing functionality does not work or what? Ensure that your email service is active on your server or you should use such a plugin with this functionality, like SMTP plugin. Can star reading from here -> http://www.wpbeginner.com/wp-tutorials/how-to-use-smtp-server-to-send-wordpress-emails/

Thanks for your understanding!

Hello smog20,

Make sure that you are using the latest version of the theme installed via FTP way, remove all of the untested plugins and check the results. Check the following useful tutorial in order to set up your Social Counter -> https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/

Hope this helps!

Thanks for your understanding!

Hello kame,

Sorry, but please notice that our theme does not have any such an option that allows you to change the width, unfortunately! Please notice that the width of the theme is fixed and not a dynamic one, sorry! If you will change it, notice that you can easily break the theme layout.

Thanks for your understanding!

Hello vodol,

I have checked your website and I did not saw that effect. Everything seems to work as expected, without any problems. Try to clear all the caches, purge CDN files and check the results.

Thanks for the message!

Hello Rohit,

Please notice that the speed of your website depends on how well your site is optimized. Notice that is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme. Also, notice that we have a speed optimization tutorial but this is addressed only to advanced users. So, if you follow the steps which are presented in this tutorial here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ you can increase the page speed loading and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because the speed optimization services are not covered by our support policy, as you can read here -> https://forum.tagdiv.com/support-policy-2/ Check our documentation here -> https://forum.tagdiv.com/requirements-for-newspaper/ regarding on dedicated server to fit our requirements.

Unfortunately, our theme does not have such an option to minify the style.css file and we cannot recommend any plugins with this functionality because is not tested with our theme. For minifying this file, we are using CloudFlare for our demo and works fine. If you want to read other views from our users, please check this topic -> https://forum.tagdiv.com/topic/tip-how-to-easily-minify-your-css-without-breaking-your-site/

One of our top members here on the forum wrote his own optimization tutorial here:
https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/ and here -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/

Basically, these are the theme requirements
– https://forum.tagdiv.com/requirements-for-newspaper/

Thanks for your understanding!

Hello Saikological,

Sorry but please notice that we cannot provide custom services at the moment, unfortunately! Try again and if you are not aware of the steps which are needed to take in this case, please consider hiring as freelancer/developer to help you!

Thanks.