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Catalin
tagDiv Staff

Hello emeraldpen,

Unfortunately, the theme does not have any such an option that allows you to add this functionality, sorry! Please notice that we cannot provide any recommendation in this case because we do not have any such a tested plugin in this case, sorry! You should find it yourself this plugin or create the functionality yourself because we cannot provide custom work at the moment, sorry!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello,

Please clear your cache as the same method of implementation is required for other sharing options. The same guide as here -> https://forum.tagdiv.com/topic/how-to-add-a-vk-sharing-button-on-your-posts/ or https://forum.tagdiv.com/topic/add-linkedin-sharing-button/

Thank you!

Catalin
tagDiv Staff

Hello davegrayhpg,

If you do not have the js composer.zip file, I suggest you download again the theme files from Theme Forest account because there you will find it, like this ->
https://www.screencast.com/t/WLVAwEZCZ0

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Josuesantana,

I guess that you are referring to the structure of your permalinks, right? Notice that if you want to change them, please check here -> https://www.screencast.com/t/rq7kUGd1BL7 for more information.

Thanks for the message!

Catalin
tagDiv Staff

Hello nbrown1119,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset CDN files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functioning of the theme. Wp Engine seems to create more and more problems for our theme. Please disable any tools provided by wp-engine.

Hope this helps!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello rnpacheco,

I have inspected your website and I saw that your smart sidebar is not working as expected for tables, sorry! Please make sure that you are using the latest version of the theme, installed via FTP way, switch the theme to the main theme if you are using the child theme, remove all of untested plugins if you are using something like this (I saw that you are using the Autoptimize which can break the theme, disable it), clear all the caches, purge CDN files and check the results.

Hope this helps!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello itMedia,

Sorry, but notice that we cannot provide any type of recommendation in this case because this plugin has not been tested and we do not know the functionality of it, sorry! You should make yourself some online researched and do it yourself and if you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for the message!

Catalin
tagDiv Staff

Hello itMedia,

Unfortunately, this such a plugin has not been tested with the theme and we have no idea if it will work as expected, sorry!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Josuesantana,

Yes, this is a general setting in WordPress, like this -> https://www.screencast.com/t/Z2gScpnlNqR Increase the value from here, clear all the caches and check the result.

Thanks for the message!

Catalin
tagDiv Staff

Hello thirdimedia,

You should use the IOS Slider or Big Grid Slider element from TD Composer and add it at the very top of your page. Please check here -> https://demo.tagdiv.com/newsmag/slider/

Thanks for the message!

Catalin
tagDiv Staff

Hello FMarchetti,

Please refer to the following topic from here -> https://forum.tagdiv.com/topic/cant-activate-theam-news-paper/

Thanks for your understanding!

Catalin
tagDiv Staff

Hello singhsolutions,

1)I have inspected your website and I saw that you have uploaded very small images to your header background image and that’s why you will achieve blurry results, as you can see here -> https://www.screencast.com/t/n1Pome2Z Make sure that you have loaded the full size of image if you want to achieve good results, like this -> https://www.screencast.com/t/cTutA0sN -> https://www.screencast.com/t/7rqF3Z6j
2)You should simply add a background image from here -> https://www.screencast.com/t/dR38SM5bM and the theme will be automatically switched to the boxed mode.
3)Unfortunately, the theme does not have any such an option that allows you to add a notification, sorry! We cannot provide any recommendation because we do not make any tests in this case, sorry!
4)Unfortunately, we do not have any feature on our theme and also, we cannot provide any recommendation in this case, sorry!
5)No option in our theme, sorry! No such a recommended plugin.
6)Please read here -> https://forum.tagdiv.com/theme-thumbs/ how this feature of the theme works. Also, check here -> https://forum.tagdiv.com/featured-image/ -> https://forum.tagdiv.com/related-articles/

Hope this helps!

Thanks for the message!

Catalin
tagDiv Staff

Hello designfaustini,

Please send us an email. Replied you via another topic.

Thanks.

Catalin
tagDiv Staff

Hello designfaustini,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) and full FTP access so we can take a closer look at your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello arpass,

Unfortunately, please keep in mind that on the page, the theme does not have any such an option that allows you to add a photo gallery, but only for posts, sorry! You should use the Visual Composer elements if you want to achieve something like this, sorry!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Filandor

Unfortunately, I have checked your website and I saw that you are using some custom HTML code for that section which is not optimized for our theme and that’s why you bring bad results, sorry! -> https://www.screencast.com/t/IbJ4AFGQ4fK You should optimize it yourself through such a custom work and if you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom services at the moment, sorry!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello carlottapistol,

Please refer to the following topic from here -> https://forum.tagdiv.com/topic/cant-activate-theam-news-paper/

Thanks for your understanding!

Catalin
tagDiv Staff

Hello MiriamZ,

Please provide more details about what kind of padding you are referring to. Provide some useful screenshots so I can identify the problem.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello jasonleewkd,

Please notice that functionality is not handled by our theme. After you have made some changes to Seo Yoast, please ensure that you have cleared all of your caches and check the results. Please take a look at the following topic from here -> https://forum.tagdiv.com/topic/remove-date-displaying-in-google-search-result/

Hope this helps!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello bobbymc,

Unfortunately, I do not exactly understand what exactly you want to change. Post or block, please be more specific. Please notice that if you want to change the actual style for your posts and blocks, you should do it yourself because all of these changes involves custom work and we cannot provide something like this at the moment, sorry!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello mifwebid,

Unfortunately, the theme does not have any such an option that allows you to do this! You should check what kind of menu to be displayed from Menus.

Thanks for the message!

Catalin
tagDiv Staff

Hello Boddickerdk,

Unfortunately, we do not recommend to increase the width of the logo because you can easily break the layout of the theme, sorry! If you want to display a bigger logo on your header website, you should choose another one which displays it in full width of it, like Header Style 10. Please check our documentation from here -> https://forum.tagdiv.com/header-styles/

Hope this helps!

Thanks for the message!

Catalin
tagDiv Staff

Hello,

Please install again the theme via FTP way according to our documentation because this is the surest method in this case. Remove all of the untested plugins, clear all the caches, purge CND files and check the results. The theme should works as expected, without any problems.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello pandasbelly,

If you want to make these changes you should do this according to the following screenshots from here -> https://www.screencast.com/t/h4CXb2juKo

Thanks for the message!

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